United States Citizenship and Immigration Services office - 3 min drive - 2.7 km
Quail Hollow Club - 9 min drive - 7.5 km
Carowinds Theme Park - 10 min drive - 8.7 km
SouthPark Mall - 10 min drive - 10.2 km
Charlotte Premium Outlets - 10 min drive - 14.3 km
Getting around
Charlotte-Douglas International Airport (CLT) - 14 min drive
Concord, NC (USA-Concord Regional) - 29 min drive
Charlotte Station - 17 min drive
Gastonia Station - 27 min drive
Restaurants
Chick-fil-A - 4 min drive
McDonald's - 4 min drive
Zaxby's - 4 min drive
Bojangles' Famous Chicken 'n Biscuits - 3 min drive
Ayrsley Grand Cinemas 14 - 5 min drive
About this property
Sonesta ES Suites Charlotte Arrowood
At Sonesta ES Suites Charlotte Arrowood, you'll be within a 10-minute drive of Carowinds Theme Park and SouthPark Mall. For a bit of exercise, you can visit the 24-hour fitness centre, or go for a swim in the seasonal outdoor pool. Also, Spectrum Center and Bank of America Stadium are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
119 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 21
Check-out time is 11:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Laundry facilities are available for an extra charge of USD 3 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
This property accepts credit cards and cash.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte
Frequently asked questions
Does Sonesta ES Suites Charlotte Arrowood offer free cancellation for a full refund?
Yes, Sonesta ES Suites Charlotte Arrowood does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sonesta ES Suites Charlotte Arrowood?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Sonesta ES Suites Charlotte Arrowood?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites Charlotte Arrowood?
Yes, there's free self parking.
What are the check-in and check-out times at Sonesta ES Suites Charlotte Arrowood?
Check-in start time: 4 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Sonesta ES Suites Charlotte Arrowood and nearby?
Sonesta ES Suites Charlotte Arrowood has a seasonal outdoor pool and a 24-hour fitness centre, as well as a picnic area.
Does Sonesta ES Suites Charlotte Arrowood have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Sonesta ES Suites Charlotte Arrowood Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
27 December 2024
Erika
Erika, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Mostly enjoyed our stay
Found the room to be very comfortable, clean and well equipped.
My only complaint is maintenance. Baseboards were peeling off the walls and bathroom exhaust was very poor, causing high humidity in the room after a shower. TV was missing channels on and off during a 2 week stay. Staff was very friendly and attentive.
Levyn
Levyn, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Edward
Edward, 5-night family trip
Verified Hotels.com guest review
6/10 Good
12 December 2024
The room had no hot water in either bathroom. Stay would have been perfect with a little bit of hot water
Tyrone
Tyrone, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Mailing
Mailing, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Kayla
Kayla, 2-night trip
Verified Hotels.com guest review
6/10 Good
5 December 2024
Brandon
Brandon, 5-night trip
Verified Hotels.com guest review
4/10 Fair
4 December 2024
Needs a cleaning
I expected the place to be cleaner. It was dirty and dated.
Marshall
Marshall, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Ismael
Ismael, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
You can definitely find better.
The rooms layout was good. But it wasn’t cleaned well. There was stained towels, couch was really sticky and dirty, the pull out had crumbs and TOENAILS- what looked to be smeared blood on the bathroom wall and door.
I was going to complain but never got a chance the front desk was always busy. Halls all smelled of weed. Holes in the hallway wall. Breakfast served down stairs had potential to be good. But was cold. Shower head was awful, towels were omg- no
But Bed was clean and slept well. Paid 159$ hold for a 1 hour later check out.
I wouldn’t stay again.
Chrystiana
Chrystiana, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Nice place my staying was good.
Jossie
Jossie, 2-night trip
Verified Hotels.com guest review
4/10 Fair
18 November 2024
Extended Stay for Roaches
Within 1 hour of checking into the room, roaches came out from everywhere. The 2nd shift front desk clerk did his very best to accommodate us and had me review 2 other rooms that were available. One of those had roaches crawling upon entry into the room and had not been cleaned properly. Thankfully the other room was good to go. No signs of any bugs at all. This establishment needs pest control on a regular basis due to it being an extended stay. This was my first experience and I will not recommend it to anyone. Housekeeping needs an overhaul as well because it seems they do just enough to get by without an inspection. Overall the front desk clerks were hospitable and helpful as much as they could be.
Tammy
Tammy, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Santricia
Santricia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Nikkia
Nikkia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Letia
Letia, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Ryan
Ryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
It was a solo trip. It was an amazing trip. The only thing was mention was a deposit for the room. But they apologize to me
Amber
Amber, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Chiquisha
Chiquisha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Chris
Chris, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Average
Good hotel to stay and get some rest. Breakfast was ok. If you are looking for a high-end modern feeling place to stay this is not it. Rooms had full kitchen and nice decor, bed was comfortable for sleeping