6/10 Good
23 August 2023
Good but not so good.
Kulbir
Kulbir, 5-night business trip
Verified Hotels.com guest review
DoubleTree by Hilton Shah Alam i-City
Luxury hotel with full-service spa, connected to a shopping centre, near i-City
Choose dates to view prices
DoubleTree by Hilton Shah Alam i-City
Photo gallery for DoubleTree by Hilton Shah Alam i-City
Overview of DoubleTree by Hilton Shah Alam i-City
9.4
Exceptional
Property highlights
- Pool
- Spa
- Laundry facilities
- Free WiFi
- Internet access
- Gym
The price is S$69
Price available on 19/10/2023
i-City Golden Triangle, Shah Alam, 40000
Main amenities
- Daily housekeeping
- 3 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Breakfast available
- 24-hour fitness centre
- Steam room
- Valet parking
- Self parking
- Children's pool
- Pool bar
- Swim-up bar
Feel at home
- Free cots/infant beds
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Television
- Daily housekeeping
Room options
View all photos for Deluxe Suite, 1 King Bed
Deluxe Suite, 1 King Bed
View all photos for King Deluxe Room Park View
King Deluxe Room Park View
View all photos for Twin Deluxe Room Park View
Twin Deluxe Room Park View
View all photos for Standard Double Room, 1 King Bed
Standard Double Room, 1 King Bed
View all photos for Standard Twin Room, 2 Single Beds
Standard Twin Room, 2 Single Beds
View all photos for Premium Suite, 1 King Bed
Premium Suite, 1 King Bed
View all photos for Standard Double Room, 1 King Bed, Accessible
Standard Double Room, 1 King Bed, Accessible
About this area
What's nearby
- I-City - 1 min walk
- Aeon Jusco Bukit Tinggi Shopping Center - 14 min drive
- Sunway Pyramid Mall - 17 min drive
- Paradigm Mall - 18 min drive
- University of Malaya - 22 min drive
- 1 Utama - 20 min drive
Getting around
Restaurants
- Starbucks - 7 min walk
- Sushi Zanmai - 10 min walk
- Karaoke Manekineko - 14 min walk
- Makan Kitchen - 6 min walk
- Ramen Seirock-Ya - 10 min walk
About this property
DoubleTree by Hilton Shah Alam i-City
Languages
Chinese (Mandarin), English, Hindi, Malay
Sustainability
Sustainability practices
Electric car charging station
Change of bedsheets on request
Change of towels on request
This information is provided by our partners.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)
Social distancing
Contactless check-out
Guest accommodations are accessible via mobile device
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.
At a glance
Hotel size
- 300 rooms
- Arranged over 21 floors
Arriving/Leaving
- Check-in time from 3:00 PM until 11:30 PM
- Late check-in subject to availability
- Minimum check-in age – 18
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Front desk staff will greet guests on arrival
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- WiFi in rooms*
Parking
- Secured covered on-site self-parking (MYR 5 per day)
- Secured covered on-site valet parking (MYR 50 per day)
- Wheelchair-accessible parking on site
- Electric vehicle charging point on site
- Height restrictions apply for on-site parking
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
- 3 restaurants
- Bar/lounge
- Poolside bar
- Swim-up bar
- Coffee shop
- Private dining
- Room service (limited hours)
Travelling with children
- Children's pool
- Children's games
Working away
- 12 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- Built in 2022
- Safe-deposit box at front desk
- 24-hour fitness centre
- An outdoor pool
- Arcade/games room
- Full-service spa
- Massage/treatment rooms
- Steam room
Accessibility
- Braille/raised signage
- Lift
- Roll-in shower (selected rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible fitness centre
- Wheelchair-accessible business centre
- Wheelchair-accessible restaurant
- Visual alarms in hallways
- Wheelchairs available on site
- Grab bar near toilet
- Well-lit path to entrance
Room amenities
Be entertained
- 49-inch plasma TV
- Cable TV channels
Home comfort
- Air conditioning
- Minibar
- Dressing gowns and slippers
- Iron/ironing board
Sleep well
- Pillow menu
- Blackout curtains
- Soundproofed rooms
- Turndown service
- Free cot/infant bed
- Bed sheets provided
Freshen up
- Private bathroom
- Bidet
- Free toiletries
- Hairdryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- WiFi (surcharge)
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Mobile key entry
Special features
Spa
The on-site spa has 4 treatment rooms, including rooms for couples. Services include massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.
Fees & policies
Optional extras
- WiFi is available in guest rooms for MYR 30 per night (rates may vary)
- Buffet breakfast is offered for an extra charge of approximately MYR 78 for adults and MYR 39 for children
Children & extra beds
- Rollaway beds are available for MYR 106.00 per night
Parking
- Covered self-parking costs MYR 5 per day
- Covered valet parking costs MYR 50 per day
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 7:00 AM to 7:00 PM
- Children under 18 years old are not allowed in the spa without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Staff at the property wear personal protective equipment; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.
Contactless check-out is available.
Enhanced food service safety measures are in place.
This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and CleanStay (Hilton) guidelines.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global).
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Also known as
DoubleTree by Hilton Shah Alam i-City Hotel
DoubleTree by Hilton Shah Alam i-City Shah Alam
DoubleTree by Hilton Shah Alam i-City Hotel Shah Alam
Frequently asked questions
Reviews
9.4
Exceptional
9.4/10
Cleanliness
9.4/10
Staff & service
9.6/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
15 July 2023
Grzegorz
Grzegorz, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2023
Great place for business stay
Germaine
Germaine, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 June 2023
Jinming Jerry
Jinming Jerry, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 June 2023
John
John, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 June 2023
John
John, 1-night trip
Verified Hotels.com guest review
4/10 Fair
16 March 2023
aileen
aileen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 February 2023
Paul Kenneth
Paul Kenneth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 December 2022
SU LENG
SU LENG, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
12 December 2022
V V
V V, 1-night trip
Verified Hotels.com guest review