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Hilton Mandalay

Photo gallery for Hilton Mandalay

Exterior
Suite, 1 Bedroom (Ambassador) | View from room
In-room safe, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 Bedroom (Ambassador) | View from room
Suite, 1 Bedroom (Ambassador) | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Overview of Hilton Mandalay

Hilton Mandalay

4.5 star property
Luxury hotel in Mandalay with 2 restaurants and outdoor pool

8.2/10 Very good

85 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
No.1, Junction of 26th & 66th Street, Chan Aye Tharzan Township, Mandalay
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Airport shuttle
  • Limo/town car service
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Cookware, dishware and utensils
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Mandalay (MDL-Mandalay Intl.) - 51 min drive
  • Mandalay Central Railway Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Shwe Pyi Moe Cafe - 2 min walk
  • JJ Beer - 3 min walk
  • Unique Myanmar Restaurant - 5 min walk
  • HANA Yakiniku Japanese BBQ - 5 min walk
  • Maha Chai - 5 min walk
Map

About this property

Hilton Mandalay

A great choice for a stay in Mandalay, Hilton Mandalay features an airport shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Mandalay Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. This luxurious hotel also features a bar/lounge, a fitness centre and a terrace. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until 11:30 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • Golfing nearby

Working away

  • Meeting rooms
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Thai

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Air conditioning
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Cookware, dishes and utensils

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Mandalay Restaurant – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
UNO Restaurant – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Pool Bar – This poolside bar specialises in international cuisine and only serves light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between MMK 17000 and MMK 26000 for adults, and MMK 8500 and MMK 13000 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MMK 72000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Sedona Mandalay
Mandalay Hotel Sedona
Mandalay Sedona
Mandalay Sedona Hotel
Hilton Mandalay Hotel
Sedona Mandalay
Sedona Mandalay Hotel
Hilton Mandalay Hotel
Hilton Mandalay Mandalay
Hilton Mandalay Hotel Mandalay

Frequently asked questions

Does Hilton Mandalay offer free cancellation for a full refund?
Yes, Hilton Mandalay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Mandalay?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Hilton Mandalay?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mandalay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Mandalay?
Yes, there's free self parking.
Is an airport shuttle service offered by Hilton Mandalay?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hilton Mandalay?
You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Hilton Mandalay and nearby?
Hilton Mandalay has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Hilton Mandalay?
Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and garden views. Nearby restaurants include Unique Myanmar Restaurant (5-min walk), HANA Yakiniku Japanese BBQ (5-min walk) and Maha Chai (5-min walk).
What's the area around Hilton Mandalay like?
Hilton Mandalay is located on the waterfront, a short 2-minute walk from Mandalay Marionettes Theater. Travellers say that this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

7.9/10

Property conditions & facilities

8/10 Very good

good stay in mandalay
Beautiful, upgraded common facilities (lobby, restaurant, pool) but older stuffy bedrooms. Good location. Excellent customer service
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Very very nice
Claude, 3-night trip
Verified Hotels.com guest review

6/10 Good

The hotel lobby and common facilities were very good. The view from room the view is stupendous and overlooks the royal Mandalay Palace and moat. 😀 The room is however old and the bathroom older. The toilet did not flush at all and we had to complain a number of times 😡! Besides, the room wasn’t well insulated and it was uncomfortably cold in the night at 12c. The air conditioning only cools and there is no room heater. HOWEVER, the Chef Mr Mukul Agarwal and his team are simply brilliant 😀👍. They cooked up some amazing meals for us and lavished care and attention during our stay. The Chef made many Burmese vegan delicacies and he and his team more than made up for any misgivings we had about our stay at the hotel.
1-night family trip
Verified Expedia guest review

10/10 Exceptional

It has a grand looking and tall ceiling in the lobby and corridor. It should be one of the best Hilton properties. It is also near to the tourist popular royal palace and Su Taung Pyi.
MichaelY, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Wong, 3-night trip
Verified Hotels.com guest review

8/10 Very good

family trip
Hotel is renovating. Sometimes lift didn’t work due to service. But no information about this to residents. Overall, had a great stay apart from some loosed wall plugs.
Kyaw, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa N, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Yu Zhou, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Old hotel in need of drastic upgrade
The hotel needs a drastic upgrade: carpets are old and smelly, old and noisy air conditioners cannot keep up with the heat, room toiled was not working well, elevators worked randomly, fumigation was done outside while people were enjoying the pool and everywhere in the hotel (restaurant, washrooms, lobby, ) one sees these air freshners put there to cover up the bad, if not almost moldy, smell. I stayed there last year and it was never that bad. Things deteriorated 100% since last year, Renovations are taking place, but this is taking way too much time. The only redemptive thing is the quality and niceness of the staff. In fact, one feels very bad for them, as clearly Hilton has let them down. I will not return there even when the place is upgraded. I also stayed at the Hilton in NPT, which was so much better. However, because of the bad state of the Hilton in Mandalay, my next trip will see me staying in Accor hotels throughout Myanmar.
Franque, 4-night business trip
Verified Hotels.com guest review