Shanghai Village Chinese Restaurant - 2 min walk
Operator Diner - 1 min walk
About this property
Hotel Grand Chancellor Melbourne
When you stay at Hotel Grand Chancellor Melbourne, you'll be in a great location, within a short 10-minute walk of Melbourne Central and Collins Street. Guests can visit the fitness centre for a workout or grab a bite to eat at Footlights, which serves breakfast and is one of 2 restaurants. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the pool and helpful staff. Public transportation is only a short walk: Parliament Station is 7 minutes and Melbourne Central Station is 8 minutes.
Languages
English
At a glance
Hotel size
160 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Secured uncovered on-site valet parking (AUD 40 per day; includes in/out privileges)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
2 restaurants
Bar/lounge
24-hour room service
Snack bar/deli
Travelling with children
Babysitting (surcharge)
Children's menu
What to do
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Scooter/moped hire nearby
Working away
Business centre
6 meeting rooms
Computer station
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Premium satellite channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Footlights – This restaurant only serves breakfast.
Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Fees & policies
Refundable deposits
Deposit: AUD 100 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 34 for adults and AUD 17 for children
Credit card charges are subject to an extra charge of 1.2 per cent
Renovations and closures
The following facilities will be closed during October, May, June, July, August and September:
Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for AUD 40.0 per day
Parking
Uncovered valet parking costs AUD 40 per day with in/out privileges
Parking height restrictions apply
Policies
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne
Frequently asked questions
Does Hotel Grand Chancellor Melbourne offer free cancellation for a full refund?
Yes, Hotel Grand Chancellor Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Grand Chancellor Melbourne?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Grand Chancellor Melbourne?
Yes. Valet parking costs AUD 40 per day. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Grand Chancellor Melbourne?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Hotel Grand Chancellor Melbourne?
No, this hotel doesn't have a casino, but Crown Casino (4-min drive) is nearby.
What is there to do at Hotel Grand Chancellor Melbourne and nearby?
Have fun with activities such as cycling, sailing and body boarding, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Hotel Grand Chancellor Melbourne also has a fitness centre.
Are there restaurants at or near Hotel Grand Chancellor Melbourne?
Yes, there are 2 on-site restaurants, featuring local cuisine.
What's the area around Hotel Grand Chancellor Melbourne like?
Hotel Grand Chancellor Melbourne is in Melbourne Central Business District, a short 7-minute walk from Parliament Station and 6 minutes' walk from Melbourne Central. Travellers say that the area is walkable and good for shopping.
Hotel Grand Chancellor Melbourne Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
9.0/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
Bernard
Bernard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Ian
Ian, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
Melbourne short stay
It was only a couple of nights but we enjoyed the Hotel and the staff were terrific.
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Corey
Corey, 1-night trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Great location
Great location. The pool was shut which was not advertised on HOTELS.COM when I booked it which is infuriating as we only choose places with pools as I have a child and he loves it.
Lifts were being worked on so had to use back lifts. Bit annoying. Should all be highlighted before booking is locked in.
The hotel itself was good and in a fantastic location.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
Great hotel
Great hotel, city centre and close to restaurants.
Anna
Anna, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
15 December 2024
Pedram
Pedram, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Alice
Alice, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Minette
Minette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Convenient and comfortable
Very comfortable bed and clean room. Close to shopping mall and secure parking
Verified traveller
2-night business trip
Verified Hotels.com guest review
6/10 Good
14 November 2024
Mathias
Mathias, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
11 November 2024
Good experience
Room was clean and spacious. I think it had been recently renovated as there was some renovations still going on in the hotel. Reception area was a bit outdated, but room was great.
Kati
Kati, 2-night family trip
Verified Hotels.com guest review
6/10 Good
1 November 2024
luisa
luisa, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
David
David, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 October 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Good location. Room was tidy but dated.
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
25 October 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
19 October 2024
Lovely Stay in the City
Hotel was very clean and comfortable. Location is close to shopping, restaurants and trams. Very nice hotel.