San Francisco International Airport (SFO) - 30 min drive
San Carlos, CA (SQL) - 32 min drive
Oakland, CA (OAK-Oakland Intl.) - 37 min drive
Concord, CA (CCR-Buchanan Field) - 37 min drive
San Francisco Station - 6 min drive
Bayshore Station - 13 min drive
Berkeley Station - 18 min drive
Hyde St & Lombard St Stop - 6 min walk
Hyde St & Chestnut St Stop - 7 min walk
Hyde St & Greenwich St Stop - 7 min walk
Restaurants
Saint Frank - 7 min walk
Philz Coffee - 8 min walk
Black Horse London Pub - 4 min walk
Roam Artisan Burgers - 9 min walk
First Cup - 2 min walk
About this property
Comfort Inn by the Bay
When you stay at Comfort Inn by the Bay, you'll be in a great location, within a short 10-minute walk of Ghirardelli Square and Lombard Street. Guests looking to stay active can experience the nearby hiking/biking trails, kayaking and parasailing, and free perks include WiFi and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Pier 39 and Alcatraz Island are a short five-minute drive away. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Hyde St & Lombard St Stop is 6 minutes and Hyde St & Chestnut St Stop is 7 minutes.
Languages
Chinese (Mandarin), English, Filipino, Spanish
At a glance
Hotel size
138 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: midnight
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
An adult aged 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 30.00 per night)
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Ecotours nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Windsurfing nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
32-inch LCD TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Premium bedding
Pillow-top mattress
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Shower/bath combination
Hydromassage shower head
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Safes in guest rooms can be used for USD 1.75 per day
Children & extra beds
Rollaway beds are available for USD 30.0 per night
Parking
Self-parking costs USD 30.00 per night
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Also known as
Comfort Inn Bay
Comfort Inn Bay Hotel
Comfort Inn Bay Hotel San Francisco
Comfort Inn Bay San Francisco
Comfort Inn By The Bay Hotel San Francisco
Comfort Inn San Francisco
San Francisco Comfort Inn
Comfort Inn by the Bay Hotel
Comfort Inn by the Bay San Francisco
Comfort Inn by the Bay Hotel San Francisco
Frequently asked questions
Does Comfort Inn by the Bay offer free cancellation for a full refund?
Yes, Comfort Inn by the Bay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Inn by the Bay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn by the Bay?
Yes. Self-parking costs USD 30.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Comfort Inn by the Bay?
Check-in start time: 4 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an on-site casino at Comfort Inn by the Bay?
No, this hotel doesn't have a casino, but San Pablo Lytton Casino (24-min drive) is nearby.
What is there to do at Comfort Inn by the Bay and nearby?
Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours.
What's the area around Comfort Inn by the Bay like?
Comfort Inn by the Bay is a short 6-minute walk from Hyde St & Lombard St Stop and 8 minutes' walk from Ghirardelli Square. Travellers say that the hotel is in a great location.
Comfort Inn by the Bay Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very good
19 November 2024
Bradley
Bradley, 3-night trip
Verified Hotels.com guest review
8/10 Very good
12 November 2024
Decent stay
V comfy bed, would sleep in again. Nothing fancy but would return to this hotel. Parking was very expensive and the parking garage was comically tiny and hard to navigate. Hotel location was good. Front desk staff was nice. Included breakfast was decent. Elevator was so incredibly slow it was more efficient to take the seven flights of stairs.
Emma
Emma, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Room was spacious and clean
james
james, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Satisfied visitor
Friendly staff. Clean room. Good location. Close to the wharf and Golden Gate Bridge.
Ryan
Ryan, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
25 October 2024
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
2/10 Poor
19 October 2024
Untrustworthy staff
Location wise this hotel is in a good location close to Fishermans Wharf and has great views! Breakfast option is good.
However it is let down by rude and unhelpful staff both during and after our stay.
We left our passports, cash and a laptop in a safe in the room, it took us several phone calls to arrange to get the items recovered from the locked safe and forwarded on to us, but when the package arrived, the cash was missing.
Despite promises from the General Manager to contact us we have not heard from him, emails are being ignored.
Very disappointed.
Ruth
Ruth, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Glenda
Glenda, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
Ok room just no housekeeping daily convenient location, friendly professional
Staff
Maria Dulce
Maria Dulce, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Super nice place 👌
Willber
Willber, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
15 October 2024
Budget Friendly Hotel
Comfortable hotel for a short stay. The hotel was clean, staff were nice and the buffet breakfast was good. They have secure underground parking which is always nice when doing a road trip.
Sidney
Sidney, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
location and desk help great!!!!!!
great place ,great location . desk people went way beyond to help us have a great visit. breakfast was good . the best part was location . walk to fishermans wharf
john
john, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
bryan
bryan, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 October 2024
Nice view
We had a nice view out our window of the bridge but the window could’ve been cleaner. Otherwise everything was great.
lawrence
lawrence, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 October 2024
Manager Nate was very helpful
Laurie
Laurie, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
26 September 2024
gary
gary, 1-night business trip
Verified Hotels.com guest review
6/10 Good
23 September 2024
Verified traveller
3-night trip
Verified Hotels.com guest review
2/10 Poor
16 September 2024
Anica
Anica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 September 2024
Jesus
Jesus, 3-night trip
Verified Hotels.com guest review
8/10 Very good
9 September 2024
Mostly good all the way around except one elevator was broken during our entire stay. Eleven story hotel operating on one elevator made for some waits.
Todd
Todd, 2-night trip
Verified Hotels.com guest review
2/10 Poor
3 September 2024
The people in front of the building had very bad service and they charge you for parking and there is no space. I don't recommend it at all. My room was disgusting and I reported it and they treated me badly.
Sabino
Sabino, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
29 August 2024
Nice and clean hotel with friendly staff. Good location for walking. Small lobby and small rooms but was comfortable stay.
Debbi
Debbi, 2-night trip
Verified Expedia guest review
4/10 Fair
28 August 2024
To start the staff was not helping much they have only 1 person for the front desk when they had a lot of travelers coming in at same time and it took a long time to check in also elevator doesn’t work and there is a 7 or more floor story car garage is very small too difficult to park the car if you bring one , smells so bad all it has more inconvenience but this hotel definitely need more improvements.
elsa
elsa, 1-night family trip
Verified Expedia guest review
6/10 Good
26 August 2024
There is a very bad elevator problem. Staff says 2 have been down for over 2 months. Leaves ONE elevator for entire hotel and workers….. very disappointing