North Somerset Hotels

"Very large room with beautiful modern bathroom. Beautifully curated design. Walking distance to everything in Cardiff. 10/10!"

"No food options, but was a room with microwave in you could heat some food in. Didnt bother me as we ate out anyway. Bed was very comfortable. We came back to the apartment at around 9pm. We watched a film on the tv (netflix already logged in), which was a very pleasent surprise. We had a beautiful view from the balcony. Was so nice to wake up to of a morning. Overall cleanliness wasnt the best but not that bad that we couldnt stay, we didnt take much notice. Only encountered one member of staff, the man who checked us in. He was lovely and helpful. We would stay again. Cheap ane cheerful. "

"It was a very pleasant stay. Very convenient to city center. Lots of restaurants in the area. Staff is friendly, helpful and courteous. The only difficult part was I came in by car service. We spent a half-hour trying to drive up to the hotel. He finally dropped me at the corner and I walked-which was very easy. "

"Clean, comfortable and excellent customer service. Great location in heart of city centre."

"I'm in a wheelchair so requested an accessible room. One of the best/most accessible rooms i've stayed in. There is a big wide ramp out front with plenty of disabled parking. Room was large and open for maneuvering and bathroom had a sink, shower and toilet setup that was well thought out and simply just worked. I even used the pool which had a lift for disabled folks to get in/out. Had a great stay and a great time. Lovely friendly people and very helpful. My wife even pulled the bathroom emergency response by accident (looking for the bathroom light switch in the dark) and there were 2 staff members at my room inside 2 minutes to check on me. They weren't even annoyed, just happy nothing was wrong. They even had me fill out a form at check-in to address the plan in case of emergency/fire procedures when elevators would be shutdown. We agreed a plan and i got a say and signed it. I was very impressed with the whole setup. Would definitely stay again in the future. Starbucks in the lobby was a plus :-) "

"I’m not sure they offered an upgrade"

"This is wonderful property very convenient to Bristol airport (so on the flight path, some flight noise in the morning). Beautiful building on a gorgeous property. Staff were friendly (well most of them) The room was nicely laid out, bed comfortable, great pillows & bedding. Breakfast was amazing! "

"I loved the hotel and it was a bargain price, no fault with it at all. The lady on reception was lovely, only thing that i thought "oh ok then" was when i saw the room cleaners in the corridor when i was leaving ,i smiled at him and saod mornkng, he just looked at me and didnt say a thing, but its early and hes at work so i cant blame him 😀 "

"Fun place to stay"