The Parkgate Hotel

Photo gallery for The Parkgate Hotel

Primary image
Infinity pool
Infinity pool
Junior Suite | In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets

Overview of The Parkgate Hotel

VIP Access

The Parkgate Hotel

4.0 star property
4-star hotel with spa, near Principality Stadium

9.0/10 Superb

363 verified guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Meeting Facilities
  • 24/7 front desk
  • Laundry facilities
  • Spa
Westgate Street, Cardiff, Wales, CF10 1DA
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Conference space
For families
  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer

Choose dates to view prices

About this area

What's nearby

  • In Cardiff City Centre
  • Principality Stadium - 2 min walk
  • Cardiff Castle - 1 min drive
  • Cardiff Bay - 11 min drive
  • Cardiff Motorpoint Arena - 11 min drive
  • Cardiff University - 20 min drive
  • Barry Island Beach - 37 min drive

Getting around

  • Cardiff International Airport (CWL) - 32 min drive
  • Bristol International Airport (BRS) - 80 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk


  • Coffee#1 - 2 min walk
  • The Alchemist - 2 min walk
  • Tiny Rebel Cardiff - 3 min walk
  • Casanova - 3 min walk
  • O'Neills - 3 min walk

About this property

The Parkgate Hotel

4-star hotel in the heart of Cardiff City Centre
The Parkgate Hotel is located close to Principality Stadium, and provides dry cleaning/laundry services, a bar, and conference space. Treat yourself to a massage, a manicure/pedicure, or a body treatment at the onsite spa. Be sure to enjoy a meal at The Sorting Room, the onsite brasserie. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An elevator, meeting rooms, and massage treatment rooms
  • A 24-hour front desk
Room features
All guestrooms at The Parkgate Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Heating, daily housekeeping, and phones


English, Welsh

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 170 rooms


  • Check-in time from 4:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Dry cleaning/laundry services


  • Full-service spa
  • Massage/treatment rooms


  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance


  • English
  • Welsh

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features


The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.


The Sorting Room - Onsite brasserie. Reservations are required.

Fees & policies

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Parkgate Hotel?
As of 6 October 2022, prices found for a 1-night stay for 2 adults at The Parkgate Hotel on 9 October 2022 start from S$133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Parkgate Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room. Nearby restaurants include Thai Asian Delish (3-min walk), The Gatekeeper (3-min walk), and Cafe Citta (3-min walk).
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Diana, 2-night trip
Verified guest review

10/10 Exceptional

Great stay!
Very nice, the hotel was very fancy and luxurious, breakfast was good too, shame about parking we had to pay £50 to park off site
Sarah, 1-night trip
Verified guest review

4/10 Fair

Really noisy room, situated under the restaurant we think, bed was terribly hard, like sleeping on the floor. Stayed for two nights but our coffee, milk, toiletries etc were not replaced after the first so had nothing for second day.
Rebecca, 2-night trip
Verified guest review

10/10 Exceptional

Best hotel in Cardiff
Was beautifully decorated and couldn’t ask for better service, we definitely stay here next time we are in Cardiff.
Jemma, 1-night trip
Verified guest review

6/10 Good

The bedroom was very small and on the corner of the building- obviously no view whatsoever. The hotel public areas were nice but the parking was a nightmare and totally unsuitable for elderly or disabled guests - although just down the road it was still hard to get to. A positive was a reduced parking rate via the hotel. Lots of building and road works going on around the hotel so not a convenient location currently.
Carys, 1-night trip
Verified guest review

6/10 Good

Andrew, 1-night trip
Verified guest review

10/10 Exceptional

Beautiful Hotel
Hotel all good but for motorists driving to this beautiful Hotel which obviously has had massive investment from the owners giving such high quality everything. The one and only downside - not of their making is beware of Bus Lanes, Gate Lanes that the Council are putting in consequently putting a "guest moat" around it (so sorry for the Parkgate) I would definitely recommend this Hotel well worth a stay, staff great, food excellent
Elizabeth, 2-night trip
Verified guest review

8/10 Very good

It was good for price
1-night trip
Verified guest review

10/10 Exceptional

Ruth, 1-night trip
Verified guest review

10/10 Exceptional

Perfectly suited for families
Beautiful hotel. Stayed as a family with a 1 & 7 year old. We got upgraded for free once we arrived to the most amazing room. It was so spacious, and really clean, which is brilliant when you have a little baby walking. There was a separate room with lovely bunk beds for our oldest, it even come with a night light (that little attention to detail of a night night I love, makes it suited to kids) The customer service was brilliant, everyone interacted with my children. Then to top it off the breakfast was amazing! The next time we’re in Cardiff I won’t bother looking for anywhere else, this is always my go to hotel without a doubt.
Jennifer, 1-night family trip
Verified guest review