The property was very lovely. Initially when we arrived, the kiosk was only in Japanese, which was very strange as I ensured that they had English. When I rang the bell for a staff, she “confirmed” that there’s no English in this hotel. Side note, unfortunately for us, the wifi was not working at the hotel for the day, which is out of their control. The following day however, the kiosk finally showed a sign to translate into English (and a few other ones). Unsure whether or not this is due to the wifi working again.
Other than this initial blip, everything went smoothly. The rooms were small but I think it’s still bigger than some others in Osaka, and it was a good price. The location made it totally worth it! Super close to the famous Dotonburi with tons of snack stalls, restaurants, and shops. And the breakfast place 512& in front of the hotel is absolutely fantastic for those looking for a sit down breakfast - best French toast I’ve had.
Only other thing that might’ve lost the 5 star rating for me is not having the delivery service at the hotel. The family mart the hotel recommended didn’t have the delivery service available and I didn’t get a chance to check out the Lawson in the area. Yamato at Namba was around the corner so I just went there since I had to go there anyway. Luckily Osaka was the first city I went to on my trip so my suitcases were quite light. But the road conditions were not perfect so I can see it being a challenge for those who had more things.