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Cross Hotel Osaka（ORIX HOTELS & RESORTS）

4.0 star property
Hotel with 2 restaurants, near Dotonbori Glico Sign

Choose dates to view prices

Experience the vibrant atmosphere of Osaka at Cross Hotel Osaka, where you can unwind with a cup of coffee or a drink at the bar. Savor breakfast and lunch options from two on-site restaurants and stay connected with in-room WiFi. Previous guests have raved about the delicious breakfast, attentive staff, and proximity to shopping.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour front desk
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Laundry service
  • Concierge services
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping
The current price is S$122
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Floor Triple Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Standard Floor Triple Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Floor Twin Room

A hotel room with two beds, a desk, a small table, and a window with curtains.

Standard Floor Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Standard Floor)

9.6 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Standard Floor)

9.0 out of 10
Wonderful
(36 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Standard Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Floor Deluxe Double Room

Separate bathtub and shower, eco-friendly toiletries, hair dryer

Standard Floor Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for King Room, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for DOTONBORI view DOUBLE, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI view DOUBLE, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for DOTONBORI view TWIN, Non Smoking

In-room safe, desk, blackout curtains, free WiFi

DOTONBORI view TWIN, Non Smoking

  • River view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Non Smoking (Cross Floor)

In-room safe, desk, blackout curtains, free WiFi

Suite, Non Smoking (Cross Floor)

  • City view
  • 103 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

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About the area

Map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085

What's nearby

  • Shinsaibashi-suji Shopping Street - 1 min walk - 0.1 km
  • Amerikamura - 1 min walk - 0.2 km
  • Dotonbori - 1 min walk - 0.2 km
  • Dotonbori Glico Sign - 2 min walk - 0.2 km
  • Kuromon Market - 9 min walk - 0.8 km

Getting around

  • Osaka (ITM-Itami) - 31 min drive
  • Osaka (KIX-Kansai Intl.) - 59 min drive
  • Kobe (UKB) - 62 min drive
  • Osaka-Namba Station - 5 min walk
  • Kitntetsu-Nipponbashi Station - 10 min walk
  • Sakuragawa Station - 17 min walk
  • Shinsaibashi Station - 7 min walk
  • Namba Station - 8 min walk
  • Nippombashi Station - 10 min walk

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪一蘭 - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪Cafe LA - ‬1 min walk

About this property

Cross Hotel Osaka（ORIX HOTELS & RESORTS）

  • You'll be in a fantastic location at Cross Hotel Osaka（ORIX HOTELS & RESORTS）, only a five-minute walk from Dotonbori Glico Sign and Hozen-ji Temple. Guests looking for a bite to eat can visit TERRACE ＆ DINING ZERO, one of 2 restaurants, which serves breakfast and lunch. Also, Dotonbori and Namba Grand Kagetsu Theater are within a short 10-minute walk. Fellow travellers like that it's only a short walk to public transportation: Shinsaibashi Station is 7 minutes away and Namba Station is 8 minutes.

At a glance

DONE

Hotel size

    • 229 rooms
    • Arranged over 14 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • During the exterior renovation period, guests may hear construction-related noise and smell construction-related odours, and are requested to keep their guestroom windows and curtains closed.
    • Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Hosted evening meals each Wednesday, Thursday, Friday, Saturday and Sunday for a surcharge (reservations required)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Locally sourced food is prioritised
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Low-height worktop and sink
  • Bathroom emergency pull cord
  • Lever door handles

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Water-efficient toilets only

Special features

Dining

TERRACE ＆ DINING ZERO – This restaurant serves breakfast and lunch.

Awards and affiliations

Eco-certified property
This property participates in Sakura Quality – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal costs JPY 9680

Renovations and closures

The property will be renovating from 1 February 2026 to 31 July 2026 (completion date subject to change). The following areas are affected:
  • Lift
  • Exterior
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Does Cross Hotel Osaka（ORIX HOTELS & RESORTS） offer free cancellation for a full refund?

Yes, Cross Hotel Osaka（ORIX HOTELS & RESORTS） does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Sorry, pets aren't allowed.

Is parking offered on site at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Sorry, there's no on-site parking at Cross Hotel Osaka（ORIX HOTELS & RESORTS）.

What are the check-in and check-out times at Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Cross Hotel Osaka（ORIX HOTELS & RESORTS） and nearby?

Recommended spots to visit include Dotonbori Glico Sign (2-min walk) and Hozen-ji Temple (5-min walk).

Are there restaurants at or near Cross Hotel Osaka（ORIX HOTELS & RESORTS）?

Yes, there are 2 on-site restaurants.

What's the area around Cross Hotel Osaka（ORIX HOTELS & RESORTS） like?

Cross Hotel Osaka（ORIX HOTELS & RESORTS） is in Shinsaibashi, a short 7-minute walk from Shinsaibashi Station and 2 minutes' walk from Dotonbori Glico Sign. Travellers say that the area is walkable and good for shopping.

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Reviews

Cross Hotel Osaka（ORIX HOTELS & RESORTS） Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, great, amazing, and very good with a wide variety of options. (136 reviews)
  • Convenient airport transportation options were available, including direct access to the airport and nearby metro lines. (6 reviews)
  • The property offers a spa-like shower and a spacious bathroom in its rooms. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Service staff
Breakfast
Restaurant
Shopping
Bathroom
Bed
View
Train station

Reviews

Verified

8/10 Very good

Location is great and staff were very helpful.
Merlin, 2-night trip
Verified

10/10 Exceptional

Very nice hotel. Service, location, cleanliness was great
SEUNG Gi, 2-night trip
Verified

8/10 Very good

The location is good, located in the center of Dotonbori. The morning buffet and the staff are also nice, but one of the two elevators is under construction during our stay, which is a little inconvenient. Overall, it's excellent.
Seungmo, 3-night trip
Verified

8/10 Very good

Superb location, very kind and helpful staff and amazing breakfast buffet.
Maria, 2-night trip
Verified

10/10 Exceptional

Great Hotel, Excellent customer service from the Staff Mr K Sano was very helpful and professional also make sure we had an excellent experience in our stay. The hotel and Mr K sano was so great we even already booked to come back again for the weekend.
Luis, 1-night trip
Verified

10/10 Exceptional

Great location for Dontonbori street food bars and restaurants. Staff were friendly and room was clean with everything we needed.
Philip, 3-night trip
Verified

10/10 Exceptional

amazing location. hotel was very clean
Jonathan, 4-night trip
Verified

10/10 Exceptional

Great location, clean, lovely breakfast catering to all tastes, friendly staff.
Angela, 4-night trip
Verified

10/10 Exceptional

Incredible staff, very helpful and welcoming. We were allowed to check in early, given great recommendations, just a really well run hotel centrlaly located right in the heart of Dotombori.
Daniel, 1-night trip
Verified

10/10 Exceptional

Best hotel - big rooms
Lacy, 5-night trip
Verified

8/10 Very good

Ease of check in, convenient location to Dontonbori and numerous shopping and restaurants. Room was comfortable with numerous amenities.
Avery, 3-night trip
Verified

10/10 Exceptional

Wonderful staff and breakfast choices. Great location. I would stat here again. Airport train stops a 10 min walk away.
James, 3-night trip
Verified

10/10 Exceptional

Great location and area with tons of restaurants
Steph, 2-night trip
Verified

10/10 Exceptional

Amazing breakfast, clean room, very friendly and efficient staff.
Diana, 3-night trip
Verified

10/10 Exceptional

The staff was very courteous and the amenities were outstanding.
View from hotel room window
View from the street
Monique, 2-night trip
Verified

8/10 Very good

PROs- LOCATION! Nice and Spacious room (Deluxe DBL). BIG TUB! CONs-only 1 working elevator for 10+floors. NO Smart TV only japanese channels and cnn 👎.Construction ongoing…
Susan, 2-night trip
Verified

6/10 Good

Poor wifi, long wait at elevators and always very full and stop at every floor. Breakfast was good and room was clean, although no regular plug sockets next to bed, only USB-C
Chris, 1-night trip
Verified

10/10 Exceptional

Friendly and helpful staff
Hiu Chong Maggie, 3-night trip
Verified

8/10 Very good

Great location and friendly staff. Pillows were small though.
Jason, 4-night trip
Verified

10/10 Exceptional

Nice hotel in a great shopping district. Staff was very helpful. We especially enjoyed the 3rd floor lounge and the breakfast buffet ~ outstanding
Jane, 2-night trip
Verified

10/10 Exceptional

great breakfast selection
MARIE EVE, 2-night trip
Verified

10/10 Exceptional

Great location and staff was outstanding.
Daniel, 3-night trip
Verified

10/10 Exceptional

Fantastic location, right at the bridge where Glico man is. Lots of food options and shopping, right in the heart of Dotonburi. Short walk to Namba area and subway/JR lines.
Sunny, 6-night trip
Verified

10/10 Exceptional

Clean room, just few steps to dotonbori and shopping area
Katherine, 5-night trip
Verified

8/10 Very good

Nice room,good location
Yan Yan, 3-night trip