This hotel room is actually an apartment unit, with a full kitchen / bath with a small living area, and a separate bedroom with a closet and dressers. There is no staff onsite, but the representative can be reached easily via cell phone with any issues and is helpful. We were close to The House of Blues, Fenway, and tons of restaurants, and the stay was actually very cheap compared to other hotel rooms in the area. Overall our stay was pleasant and I'd recommend this host to anyone staying in the area, whether you're on a budget or not. If you're looking for a place that will check your bags in for you and carry them up to your room, or request room service at midnight, this isn't the place. If you're on business or staying a night or two in the area, go here!