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DoubleTree by Hilton Boston - Downtown

3.5 stars3.5 stars
821 Washington StreetBostonMA02111United States of America
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Excellent4.2 / 5
Room
Great room
Location
Great location
Food
Delicious food
Service
Fantastic service
534See all 534 Hotels.com reviews
From 1,305 reviewsTripAdvisor Traveller Rating

DoubleTree by Hilton Boston - Downtown

from S$190
  • Room, City View
  • Room, City View
  • One King Bed, Non-Smoking, Accessible
  • Superior, One King Bed, Non-Smoking
  • Deluxe Double Room
  • Deluxe Room
  • King Room, 1 King Bed
  • Group Rate
  • Two Double Beds, Non-Smoking, Accessible
  • One King Bed, Non-Smoking
  • Standard Double Room

At a glance

Key facts

Hotel size

  • This hotel has 267 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Boston Downtown DoubleTree
  • Boston Downtown Hilton
  • DoubleTree Boston Downtown
  • DoubleTree Hilton Boston Downtown
  • DoubleTree Hilton Hotel Boston Downtown
  • Hilton DoubleTree Boston Downtown
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 53.00 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 20.00 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Hiking/biking trails nearby
  • Segway rental/tour nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Conference space size (feet) - 4000
  • Conference space size (meters) - 372
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Wisteria - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

DoubleTree by Hilton Boston - Downtown’s small print

Also known as

  • Boston Downtown DoubleTree
  • Boston Downtown Hilton
  • DoubleTree Boston Downtown
  • DoubleTree Hilton Boston Downtown
  • DoubleTree Hilton Hotel Boston Downtown
  • Hilton DoubleTree Boston Downtown
  • Doubletree Boston - Downtown Hotel Boston
  • DoubleTree Hilton Boston Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 53.00 per day with in/out privileges

Breakfast costs between USD 15.00 and USD 20.00 per person (approximately)

WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

WiFi is available in public areas for USD 9.95 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 534 reviews

DoubleTree by Hilton Boston - Downtown
Excellent4.0 / 5
Good location near chinatown
That said, I liked the location on the cusp of chinatown ... and a few steps from the subway. It was also a 10min walk to Chinatown, where there was a lot of yummy food (esp dim sum). Boston itself is largely walkable, so we walked to most of the attractions. The hotel service was ok, quite ok. Room was decent, and quite comfortable. No complaints. Wifi is chargeable if you're not a hilton honours customer or did not book through their site. I had data on my phone so it wasn't a big issue. All in, I guess I would consider staying again if I'm ever in Boston.
3 night romance trip
DoubleTree by Hilton Boston - Downtown
Outstanding5.0 / 5
Excellent customer service!
The one thing that stands out about this hotel is the AMAZING customer service! You can text them if you need anything before/during your stay and they respond right away. I flew in really early in the morning, and they helped hold my bags for free even before check in time, and even held my bags for me after I checked out since my flight wasn't until later. So I was able to go grab lunch after checking out without lugging my bags around which I appreciated SO much!! It's the little things like this that go a long way. Thank you so much for the wonderful experience! Great location too - walking distance to Chinatown, Boston Commons, Downtown Crossing, etc.
2 night trip with friends
DoubleTree by Hilton Boston - Downtown
Excellent4.0 / 5
It was nice and comfortable accommodations... I would have given higher ratings for the condition except that one of the elevators was not working
2 night family trip
DoubleTree by Hilton Boston - Downtown
Excellent4.0 / 5
Fine Stay
The hotel location is great, right on Metro line and close to Chinatown. The elevator is very small, slow and in a bad location. The room was good and clean with small refrigerator but could use small microwave as well.
2 night romance trip
DoubleTree by Hilton Boston - Downtown
Excellent4.0 / 5
Refrigerator would of been good to have
3 night business trip

See all reviews

DoubleTree by Hilton Boston - Downtown

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