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JR-East Hotel Mets Shibuya

3.5 star property
Hotel convenient to Shibuya Crossing

Choose dates to view prices

Photo gallery for JR-East Hotel Mets Shibuya

Lobby lounge
Lobby
Desk, blackout curtains, iron/ironing board, free WiFi
Reception
Exterior
Experience the vibrant energy of Shibuya at JR-East Hotel Mets Shibuya, where modern comfort meets convenient amenities. Unwind with laundry facilities and connect to in-room WiFi, while multilingual staff ensure a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Fridge
  • Private bathroom
  • Laundry facilities
  • Blackout curtains
  • Flat-screen TV

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Single for 1 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Single for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 2 adults)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Deluxe Twin for 5 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin for 5 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Twin - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Washer/dryer
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Desk, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking (Maximum occupancy 1 adult)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
Private bathroom
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin for 1 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Twin for 1 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 21 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Twin for 2 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Twin for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single for 2 people - Non - Smoking / Residential style

Desk, blackout curtains, iron/ironing board, free WiFi

Single for 2 people - Non - Smoking / Residential style

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Toilet with electronic bidet
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Map
3-29-17 Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002

What's nearby

  • Shibuya Crossing - 9 min walk - 0.8 km
  • Cerulean Tower - 10 min walk - 0.9 km
  • Yoyogi Park - 3 min drive - 1.8 km
  • Roppongi Hills - 3 min drive - 3.1 km
  • Tokyo Tower - 5 min drive - 4.5 km

Getting around

  • Tokyo (HND-Haneda) - 41 min drive
  • Ebisu Station - 13 min walk
  • Daikan-yama Station - 15 min walk
  • Shinsen Station - 16 min walk
  • Shibuya Station - 1 min walk
  • Omote-sando Station - 18 min walk
  • Naka-Meguro Station - 21 min walk

Restaurants

  • ‪東京油組総本店渋谷組 - ‬2 min walk
  • ‪ドトールコーヒーショップ 渋谷新南口店 - ‬1 min walk
  • ‪水炊き・焼鳥 とりいちず酒場渋谷新南口店 - ‬1 min walk
  • ‪ねぎし 渋谷3丁目店 - ‬2 min walk
  • ‪日乃屋カレー渋谷3丁目店 - ‬2 min walk

About this property

JR-East Hotel Mets Shibuya

At JR-East Hotel Mets Shibuya, you'll be a short five-minute drive from Shibuya Crossing and Tokyo Tower. You'll have free perks such as WiFi and wired Internet. Also, Yoyogi Park and Roppongi Hills are a short five-minute drive away. Fellow travellers like the overall property condition and public transport. The property is only a short walk from public transportation: Shibuya Station is only steps away.

Languages

English, Japanese
VISIBILITY

At a glance

Hotel size

    • 186 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 5:30 AM
    • Minimum check-in age – 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered on-site self-parking (JPY 2000 per night; includes in/out privileges)
    • On-site parking is limited
    • Height restrictions apply for on-site parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Shared microwave

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Electronic bidet
  • Shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Fridge

More

  • Housekeeping (on request)
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1980 for adults and JPY 1980 for children

Parking

  • Covered self-parking costs JPY 2000 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

JR-EAST HOTEL METS
JR-EAST METS SHIBUYA
JR-EAST METS
Jr East Mets Shibuya Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel
JR-EAST HOTEL METS SHIBUYA Tokyo
JR-EAST HOTEL METS SHIBUYA Hotel Tokyo

Frequently asked questions

Does JR-East Hotel Mets Shibuya offer free cancellation for a full refund?

Yes, JR-East Hotel Mets Shibuya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at JR-East Hotel Mets Shibuya?

Sorry, pets aren't allowed.

Is parking offered on site at JR-East Hotel Mets Shibuya?

Yes. Self-parking costs JPY 2000 per night. Parking spaces may be limited.

What are the check-in and check-out times at JR-East Hotel Mets Shibuya?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Check-out time is 11 AM.

What's the area around JR-East Hotel Mets Shibuya like?

JR-East Hotel Mets Shibuya is a short 1-minute walk from Shibuya Station and 9 minutes' walk from Shibuya Crossing.

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JR-East Hotel Mets Shibuya Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay
Jason, 6-night trip

10/10 Exceptional

Great location and convenience
michael, 2-night trip

10/10 Exceptional

Super close from everything around Shibuya and the crossing.
Iradiel, 3-night trip

10/10 Exceptional

I liked the convenient location of this hotel, close to Shibuya Station , many choices for eating and shopping. Room was very clean and staff was very attentive and helpful as it is customary of Japanese people. Breakfast was Japanese style and it could be improved by adding Western style breafast. More choices of bakery items, cheeses, yogurts and jams.
Adil, 6-night trip

10/10 Exceptional

Near yet away in Shibuya
Getting to the hotel was confusing, as there are levels to Shibuya centre. And coming from the station Google did drive us all over the place. But once you got the hang of the area it was pretty easy walk to the hotel. Connected to the Shibuya station and the sakura stage building. The hotel is in a quiet lane yet is ten minutes away from the scramble, and the shopping area. For people taking the narita airport limousine, the stop is it's a 8-10 minutes walk from the hotel. The hotel room (ours was a twin room) was impressively bigger than the ones we stayed in Tokyo. Overall a really nice hotel
4-night trip

10/10 Exceptional

👍
Ron, 2-night trip

10/10 Exceptional

Great location with access to transportation and dining options nearby.

8/10 Very good

The location is quite good given that it’s only a few minutes walk from Shibuya station. The room though is a bit small. Otherwise, it’s all good. The bed is actually quite comfortable.
Tcher, 6-night trip

6/10 Good

Location is not easy to access, there are lots of detour getting through the mall. Just like going through a maze every single day. Waste time, do not recommend this location.
Wuwei, 2-night trip

10/10 Exceptional

I have lost an item at the hotel room. Front desk and cleaning staff quickly locate my item and keep them safe. Thanks for their prompt reply and assistance
Lau Chin, 2-night trip

8/10 Very good

Room is a bit small compare to same price range. Check in out is easy. Location is good.
4-night trip

8/10 Very good

Great convenient location, with direct access from train station.
Hector, 8-night trip

10/10 Exceptional

Great
Mary, 1-night trip

6/10 Good

After experiencing splendid Japanese hospitality for 3 weeks, the self check in felt quite impersonal. The room, likewise, was basic with none of the nice personal touches we had elsewhere. While a short walk from the Shibuya station , the route was a bit confusing, with all the construction and overhead walkways. We loved exploring Cat Street.
Jacquelyn, 1-night trip

10/10 Exceptional

I really like how close this hotel is to Shibuya Station. The staff were very helpful!
Sam, 1-night trip

10/10 Exceptional

Hotel was central to everything - literally access to train station an elevator away and shopping! Minutes away from Shibuya Crossing - everything was easily accessible so was a great spot for us
Virginia, 5-night trip

10/10 Exceptional

The cleaning staff was super friendly and helpful. Overall of the staff was very polite and accommodating. The train station is literally right in front of the hotel and the surrounding have great food choices. I will definitely come back if I ever visit Japan again

8/10 Very good

Nice lication hotel. Small room but clean. Hard to communicate w/ staff though they try to communicate & address issues.
3-night trip

6/10 Good

Toilet was smelly when check in
Peggy, 3-night trip

8/10 Very good

Booked a Superior Single Room for one night for me and my partner. Room was clean and well heated but it was a lot smaller than it looked in the photo. Regardless, we have no complaints as we expected it to be small being a business hotel in Tokyo but I would not recommend it for claustrophobes. Access is extremely convenient due to it being in the JR station itself.

10/10 Exceptional

Magnifique sejour. L’hotel est juste genial ! Service impeccable, proche de tout.
Thomas, 10-night trip

10/10 Exceptional

Monika, 3-night trip

8/10 Very good

Bharath, 3-night trip

8/10 Very good

住宿體驗
剛入住房間空調故障 經確認後也協助更換房間 因周邊施工因此進出飯店較不方便 旅館服務人員英文程度普通 但能用翻譯機溝通 自動化Check in/out系統沒有想像中方便
Kun-Hung, 2-night trip

10/10 Exceptional

만족합니다
jung hoon, 2-night trip