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Star House

2.5 star property
No-frills guesthouse in Fragneau Ville

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Star House

Photo gallery for Star House

Front of property
Front of property
Desk, free WiFi
Terrace/patio
Front of property

Overview of Star House

Property highlights

  • Airport transfer
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
Map
Delmas 83, Angle rue Balmir et Cigogne, Ruelle Eucalyptus #10, Port-au-Prince, HT6120
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Airport shuttle
  • Air conditioning
  • Garden
  • Self-serve laundry
Feel at home
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Free self-parking
  • Free toiletries

Room options

View all photos for Double Room

Desk, free WiFi

Double Room

  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Fragneau Ville

Getting around

  • Port-au-Prince (PAP-Toussaint Louverture Intl.) - 9 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Haiku - 4 min drive
  • Mozaik restaurant - 5 min drive
  • 5 Coins Fritay a Gogo - 4 min drive
  • Haiku - 4 min drive
  • Portofino Ristorante Italiano - 4 min drive
Map

About this property

Star House

Star House is only 4.8 mi (7.7 km) from the airport and offers a shuttle (available 24 hours) for USD 45.00 per person return. You'll have free perks such as WiFi and self-parking. Other highlights include a rooftop terrace and a garden.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 4 rooms

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets stay for free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Breakfast available (surcharge)

Services

  • Laundry facilities

Facilities

  • Rooftop terrace
  • Garden

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Ceiling fan

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • Mobile key entry

Fees & policies

Optional extras

  • Breakfast is offered for an extra charge of approximately USD 10.00 per person
  • Airport shuttle service is offered for an extra charge of USD 45.00 per person (return)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on site.

Also known as

Star House Guesthouse Port-au-Prince
Star House Guesthouse
Star House Port-au-Prince
Star House Guesthouse
Star House Port-au-Prince
Star House Guesthouse Port-au-Prince

Frequently asked questions

Does Star House offer free cancellation for a full refund?
Yes, Star House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Star House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Star House?
Yes, pets stay free.
Is parking offered on site at Star House?
Yes, there's free self parking.
Is an airport shuttle service offered by Star House?
Yes, an airport shuttle is available. The charge is USD 45.00 per person return.
What are the check-in and check-out times at Star House?
You can check in from 3 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Star House and nearby?
Star House has a garden.

Reviews

5.0

5.6/10

Cleanliness

7.0/10

Staff & service

2.0/10

Amenities

5.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

They need to do better
Marie, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Stay was good. I would come back in the future.
Isaiah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

This is not a house but an crawl/attic place that I would not even put my dog to sleep in it and that's what I was offer to stay last night. There is no checking in place. I was told to go up in a crawl space on top of a balcony....a mattress on the floor of that crawl space. The area that they call the bathroom area was so dirty... I could not bare myself to enter to brush my teeth. . I sat on a chair for the night(it was late when I arrive there or else I would have left to sleep somewhere else but could leave because of safety reason ) and this morning I left at 6am and the owner did not greet me but drove way in his car. He did not bother ask how was my night because I did not have night. This is the worst place I have ever been in my life and this place should NOT be online as "star house or guesthouse" because is simple NOT. This expedia listing should be taken down immediately beacuse of false advertising so nobody make the mistake of booking this filthy crawl space. I book this place just for one night before my flight back to the US based on the last review which I thought would be okay for one night...what a big mistake and a nightmare. Believe me...I barely take time to write review but this place is so horrible so I decide to let others know not to come here. No wonder it was that cheap:$20/night( I thought it was cheap because they might be new to expedia but I was wrong. KEEP AWAY FROM THIS PLACE FOR YOUR OWN GOOD
1-night business trip
Verified Expedia guest review

8/10 Very good

Beautiful area of Delmas 83
I've been the first time to the Port-au-Prince area, but the tenth time to Haiti. The area of the hotels is beautiful and safe and more or less quiet. The staff are lovely and welcoming. Everything was clean and in proper condition. While we were there, there was some noise during the day due to construction work, but this is just a temporary issue. The hotel is located just a kilometer or so in the hills over Delmas 83, in a "posh" area. It's pretty steep to walk up there from the main street, and the roads are not very even, so especially during the day in hot sunshine this might not be everybody's taste, but you might get a motorbike taxi or a car to bring you up and down. For me, a 56 old man, and my colleague, who is about 10 years older, it wasn't a problem to walk this, as we're in a good condition. But mind this if you're handicapped about walking. Delmas is a great city to explore, with friendly people. From the main street you get easily and very cheap downtown to "Centre Ville" (the city center), or to Pétionville in the other direction. I consider the hotel as a good place to stay for slightly adventurous people. We didn't find Delmas and not even the very poor areas of Port-au-Prince as dangerous. Before our travel we were warned not to go for security reasons, but this is nonsense! We walked around even with DSLR cameras, and had no problems at all. I strongly recommend the cities of Port-au-Prince and Delmas and the hotel. It has been a very interesting trip.
Jürgen, 3-night trip
Verified Expedia guest review