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Pan Pacific London

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Indoor pool
Indoor pool
Hypo-allergenic bedding, down duvets, minibar, in-room safe
Executive Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe
Premier Room | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Pan Pacific London

VIP Access
UNESCO Sustainable Travel Pledge

Pan Pacific London

5.0 star property
Luxury hotel with indoor pool, near Tower of London

9.8/10 Exceptional

383 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is S$514
Price available on 03/04/2023
Map
80 Houndsditch, London, England, EC3A 7AB
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • UNESCO Sustainable Property
For families
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In London City Centre
  • Tower of London - 13 min walk
  • Tower Bridge - 19 min walk
  • St. Paul's Cathedral - 20 min walk
  • The Shard - 20 min walk
  • London Bridge - 31 min walk
  • The British Museum - 43 min walk
  • London Eye - 43 min walk
  • Oxford Street - 45 min walk
  • Liverpool Street - 1 min drive
  • Thames River - 3 min drive

Getting around

  • London (LCY-London City) - 24 min drive
  • London (STN-Stansted) - 44 min drive
  • London (LTN-Luton) - 49 min drive
  • Heathrow Airport (LHR) - 55 min drive
  • Gatwick Airport (LGW) - 77 min drive
  • London Liverpool Street Station - 2 min walk
  • London Moorgate Station - 9 min walk
  • London Fenchurch Street Station - 11 min walk
  • Liverpool Street Underground Station - 2 min walk
  • Aldgate Station - 7 min walk
  • Moorgate Underground Station - 8 min walk

Restaurants

  • Sushisamba - 2 min walk
  • Hamilton Hall - 2 min walk
  • Pasta e Pizza at Eataly - 2 min walk
  • Gran Caffè Bar - 2 min walk
  • Polo Bar - 2 min walk

About this property

Pan Pacific London

At Pan Pacific London, you'll be a short five-minute drive from London Bridge and Tower Bridge. Guests can indulge in massages, body wraps or facials, and grab a bite to eat at Straits Kitchen, which serves Singaporean cuisine and is open for breakfast, lunch and dinner. An indoor pool, a bar/lounge and a 24-hour fitness centre are other highlights at this luxurious hotel. The property is only a short walk to public transportation: Liverpool Street Underground Station is 2 minutes and Aldgate Station is 7 minutes.

Languages

English, Filipino, French, German, Hindi, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)
This information is provided by our partners.

At a glance

Hotel size

  • 237 rooms
  • Arranged over 19 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 per room, up to 33 lb per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls and litter boxes available
  • Pet-sitting and pet-grooming services offered

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking within 0.2 mi (GBP 55.00 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2021
  • 24-hour fitness centre
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Hand-held shower heads
  • Closed-captioned TV
  • Visual fire alarm
  • Doorbell and phone notifications
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Spanish

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium digital channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.

Dining

Straits Kitchen – This restaurant specialises in Singaporean cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Ginger Lily – This cocktail bar only serves light fare. Open daily.
The Orchid Lounge – This restaurant serves breakfast, lunch, dinner and light fare. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 36.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for GBP 60.00 per night
  • Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 60.00 per pet, per stay

Parking

  • Parking is available off-site and costs GBP 55.00 per day (0.2 mi away)

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Pan Pacific London Hotel
Pan Pacific London London
Pan Pacific London Hotel London

Frequently asked questions

Does Pan Pacific London offer free cancellation for a full refund?
Yes, Pan Pacific London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pan Pacific London?
As of 27 March 2023, prices found for a 1-night stay for 2 adults at Pan Pacific London on 3 April 2023 start from S$514, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pan Pacific London?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at Pan Pacific London?
Yes, there's an indoor pool.
Are pets allowed at Pan Pacific London?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 33 lb per pet. There's a charge of GBP 60.00 per pet, per stay. Service animals are exempt from fees. Pet-sitting services, grooming services and food and water bowls are available.
What are the check-in and check-out times at Pan Pacific London?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Pan Pacific London and nearby?
Pan Pacific London has an indoor pool and a 24-hour fitness centre, as well as a sauna.
Are there restaurants at or near Pan Pacific London?
Yes, Straits Kitchen offers Singaporean cuisine.
What's the area around Pan Pacific London like?
Pan Pacific London is in London City Centre, a short 2-minute walk from Liverpool Street Underground Station and 13 minutes' walk from Tower of London.

Reviews

9.8

Exceptional

9.9/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.9/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Leslie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

nice but expensive
very nice comfortable stay, rooms were great. very quiet considering we are in a busy part of London. room service was good but the food served was in tiny portions. Cocktails were quite overpriced for what you get. Breakfast was fab, definitely recommend to include when booking. the pool has restricted hours for kids which is not listed on their website and was a bit of a disappointment to find out we couldn't use it when we checked in. But overall was a nice stay and will be happy to visit again
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fritzie, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stacey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded Expectations
From being greeted at the door to the concierge and front of house staff our stay exceeded expectations. Our room was large and spacious and the pool area was beyond relaxing. I would not hesitate to stay again
Liane, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous!
Super hotel, beautifully designed and modern. Lovely room with great facilities. Pool area was also fabulous, would definitely recommend.
Reuben, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel with impeccable service
Beautiful hotel very close to Liverpool Street Station. I was very impressed with the cleanliness, ambience, room size and room amenities. The service was impeccable- at no point did it feel pretentious despite being a 5 star hotel. Service was always with a smile and all the staff were attentive and helpful. The facial at the spa was excellent too. Overall I thoroughly enjoyed my stay!
Miss Shimaila, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amalie Bruun, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review