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Krystal Urban Cancun & Beach Club

3.5 star property
Beach hotel with free beach shuttle, near Plaza Las Americas

Choose dates to view prices

Photo gallery for Krystal Urban Cancun & Beach Club

Outdoor pool, pool umbrellas, pool loungers
Business centre
Restaurant
City view
Front of property – evening/night
In the heart of Downtown Cancun, Krystal Urban Cancun & Beach Club offers a vibrant retreat. Enjoy a drink at the poolside bar, savor a meal at Restaurante Aquamarina or unwind in the outdoor pool with sun loungers. With concierge services and meeting rooms nearby Plaza Las Americas and Plaza 28 are within easy reach.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Private beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • Fitness centre
  • Self parking
  • Pool bar
  • Room service
  • Business centre
  • 9 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is S$130
includes taxes & fees
19 Jul - 20 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Double Beds (Free Beach Club Access)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Free Beach Club Access)

8.0 out of 10
Very good
(22 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Free Beach Club Access)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Free Beach Club Access)

7.8 out of 10
Good
(56 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Room (Free Beach Club Access)

City view

Altitude Room (Free Beach Club Access)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy King Non Refundable (Free Beach Club Access)

1 bedroom, in-room safe, desk, laptop workspace

Krazy King Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(9 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Krazy Non Refundable (Free Beach Club Access)

1 bedroom, in-room safe, desk, laptop workspace

Krazy Non Refundable (Free Beach Club Access)

8.4 out of 10
Very good
(40 reviews)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Separate bedroom
Blackout curtains
Hairdryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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8.8 out of 10, Excellent, 2,573 reviews
The price is S$152
includes taxes & fees
15 Jul - 16 Jul
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About the area

Map
Av. Sayil Mz. 1, Lote 4-07, Súper Manzana 4A, Cancun, QROO, 77500

What's nearby

  • Plaza Las Americas - 3 min walk - 0.3 km
  • Dubai Palace Casino - 13 min walk - 1.1 km
  • Plaza 28 - 3 min drive - 2.1 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.2 km
  • Playa Tortugas - 9 min drive - 6.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
  • Tulum Intl. Airport (TQO) - 145 min drive
  • Free beach shuttle

Restaurants

  • ‪Sushi San - ‬3 min walk
  • ‪Patravali - ‬4 min walk
  • ‪La Playita Seafood & Mojitos Bar - ‬4 min walk
  • ‪Tuch Cantina Yucateca - ‬2 min walk
  • ‪La Guadalupana - ‬2 min walk

About this property

Krystal Urban Cancun & Beach Club

When you stay at Krystal Urban Cancun & Beach Club, you'll be a short five-minute drive from Plaza Las Americas and Plaza 28. After visiting the fitness centre for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool, a poolside bar and a beach shuttle. The location and shopping get good marks from fellow travellers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 246 rooms
    • Arranged over 16 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Secured uncovered on-site self-parking (MXN 30 per day)
    • Wheelchair-accessible parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

What to do

  • Free beach shuttle
  • Private beach nearby

Working away

  • Business centre
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Dining

Restaurante Aquamarina – On-site restaurant.
Lobby y Sushi Bar – This bar specialises in sushi. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 345 for adults and MXN 173 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Uncovered self-parking costs MXN 30 per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Krystal Urban Cancun Hotel
Krystal Urban Hotel
Krystal Urban Cancun Centro Hotel
Krystal Urban Centro Hotel
Krystal Urban Centro
Hotel Krystal Urban Cancun Centro Cancun
Cancun Krystal Urban Cancun Centro Hotel
Hotel Krystal Urban Cancun Centro
Krystal Urban Cancun Centro Cancun
Krystal Urban Cancun
Krystal Urban Cancun Centro
Krystal Urban Cancun Centro
Krystal Urban Cancun & Cancun
Krystal Urban Cancun Beach Club
Krystal Urban Cancun & Beach Club Hotel
Krystal Urban Cancun & Beach Club Cancun
Krystal Urban Cancun & Beach Club Hotel Cancun

Frequently asked questions

Does Krystal Urban Cancun & Beach Club offer free cancellation for a full refund?

Yes, Krystal Urban Cancun & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Urban Cancun & Beach Club?

Yes, there's an outdoor pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Urban Cancun & Beach Club?

Yes. Self-parking costs MXN 30 per day.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Krystal Urban Cancun & Beach Club?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (13-min walk) and Dubai Palace Casino (16-min walk) are both nearby.

What is there to do at Krystal Urban Cancun & Beach Club and nearby?

Krystal Urban Cancun & Beach Club has an outdoor pool and a fitness centre.

Are there restaurants at or near Krystal Urban Cancun & Beach Club?

Yes, Restaurante Aquamarina offers sushi.

Does Krystal Urban Cancun & Beach Club have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Krystal Urban Cancun & Beach Club like?

Krystal Urban Cancun & Beach Club is in Downtown Cancun, a short 5-minute walk from Plaza Las Americas and 13 minutes' walk from Royal Yak Casino and Sports Book. Travellers say that this hotel is in a good location.

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Krystal Urban Cancun & Beach Club Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Restaurant
Breakfast
Lobby
View
Shopping malls
Food
Beach

Reviews

8/10 Very good

Good location

Great Location and lots of places to eat near by. Try "The fit bowl", its 10 mins walk and great place to eat
Sam, 5-night trip

10/10 Exceptional

great place to stay
Karen, 5-night trip

10/10 Exceptional

Great location, friendly staff.
Joseph, 1-night trip

10/10 Exceptional

i liked that it was close to mall and restaurants. Only thing i didnt like was the pool was a little shallow for my liking.
Gregory, 9-night trip

10/10 Exceptional

Todo excelente
LUIS ALFREDO, 3-night trip

10/10 Exceptional

Staff & pool areas were very nice
Brian, 1-night trip

10/10 Exceptional

Good hotel
Maurice, 2-night trip

10/10 Exceptional

Great location!
Ricardo, 8-night trip

10/10 Exceptional

Nice hotel
Tatiana, 3-night trip

10/10 Exceptional

I recommend this hotel, good service, good location and has access to a second hotel in front of the beach
Mitchell, 5-night trip

8/10 Very good

Nice place check in was a bit slow.
Kamira, 1-night trip

6/10 Good

Very good location 👍 but the hotel already needs to upgrade some areas of hotel, add mini refrigerator at least to the rooms.
Malik, 10-night trip

10/10 Exceptional

All local staff members were most helpful, pleasant, accommodating. I will be returning.
Robert, 8-night trip

10/10 Exceptional

Nice place but får from The main attractions
Mehmet, 1-night trip

8/10 Very good

Very convenient to everything
Andria, 1-night trip

6/10 Good

Location is worth it, service is unexpected
Al, 1-night trip

10/10 Exceptional

Great
Nicole, 3-night trip

8/10 Very good

Lili and most of the front desk staff was great. The hotel in general is fine but the rooms are hot and the shower ain’t the best. Pool area was decent. Food at the restaurant and at the cafe are a HARD PASS.
Pablo, 5-night trip

2/10 Poor

Bad smell

Room had a really bad smell to it
Tyler, 3-night trip

6/10 Good

not very informative at check in
Netta, 2-night trip

10/10 Exceptional

Good
Rosemary, 7-night trip

6/10 Good

Service at reception
Somaya, 1-night trip

6/10 Good

The hotel look decent from the out side but once you go into the rooms, they need major updating. The room has a small and there’s no place to unpack your luggage. The curtains of the room were dirty and the bed head. The breakfast was decent, but the coffee was terrible too watery.
Rocio, 2-night trip

4/10 Fair

Na
ALEJANDRO GERARDO MARTINEZ, 4-night trip

6/10 Good

Terrible service at the pool, no option to eat between 11:0@ am to 1:00 pm , no body take care of you for drinks or any other service, very disappointed
Hector, 2-night trip