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Herald Suites Polaris

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Lobby
Standard Room, 2 Single Beds (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Standard Room, 1 Double Bed (Multi Use) | Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Overview of Herald Suites Polaris

Herald Suites Polaris

3.5 star property
3.5-star hotel in Poblacion with restaurant and bar/lounge

9.0/10 Superb

211 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$74
Price available on 06/02/2023
Map
45 Polaris St, Bel-Air, Makati, 1209

Room options

About this area

What's nearby

  • In Poblacion
  • Fort Bonifacio - 15 min drive
  • Venice Grand Canal Mall - 21 min drive
  • SM Mall of Asia - 27 min drive
  • Newport World Resorts - 21 min drive
  • Rizal Park - 29 min drive
  • U.S. Embassy - 33 min drive
  • Manila Ocean Park - 33 min drive
  • Manila Bay - 35 min drive
  • SM North EDSA - 46 min drive
  • SM City BF Parañaque - 32 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 33 min drive
  • Manila San Andres Station - 5 min drive
  • Manila Paco Station - 5 min drive
  • Manila Buenidia Station - 30 min walk
  • Buendia Station - 17 min walk
  • Ayala Station - 24 min walk
  • Guadalupe Station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Senor Pollo - 2 min walk
  • Paris Delice - 2 min walk
  • Jollibee - 3 min walk
  • Farfalla - 3 min walk
  • Next Door - 3 min walk

About this property

Herald Suites Polaris

Placing you 4.5 mi (7.2 km) from SM Mall of Asia and 4.9 mi (7.8 km) from Newport World Resorts, Herald Suites Polaris offers an airport shuttle (available 24 hours) for PHP 1400 per vehicle. Guests can indulge in massages and enjoy local and international cuisine at Aurora Lobby Cafe, which is open for breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers like the helpful staff and overall property condition.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
  • Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
  • No visitors or unregistered guests are allowed in guestrooms.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairwells

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Turndown service

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aurora Lobby Cafe – This café specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 305 to 353.80 for adults and PHP 305 to 353.80 for children
  • Airport shuttle service is offered for an extra charge of PHP 1400 per vehicle (one way)
  • Late check-out can be arranged for an extra charge

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative Antigen COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in.

Policies

<p>Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Herald Suites Polaris Hotel Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel
Herald Suites Polaris Makati
Herald Suites Polaris Hotel Makati

Frequently asked questions

Is Herald Suites Polaris currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Herald Suites Polaris?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Herald Suites Polaris on 6 February 2023 start from S$74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Herald Suites Polaris offer free cancellation for a full refund?
Yes, Herald Suites Polaris does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Herald Suites Polaris?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Herald Suites Polaris?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Herald Suites Polaris?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Herald Suites Polaris?
Yes, an airport shuttle is available. The charge is PHP 1400 per vehicle one way.
What are the check-in and check-out times at Herald Suites Polaris?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge.
Is there an on-site casino at Herald Suites Polaris?
No, this hotel doesn't have a casino, but Newport World Resorts (21-min drive) and City of Dreams Manila (28-min drive) are both nearby.
Are there restaurants at or near Herald Suites Polaris?
Yes, Aurora Lobby Cafe offers local and international cuisine. Nearby restaurants include North Park Noodle House (3-min walk), Kismet Café (3-min walk) and Hap Chan (4-min walk).
Does Herald Suites Polaris have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Herald Suites Polaris like?
Herald Suites Polaris is in Poblacion, a short 15-minute walk from Greenbelt Shopping Mall and 19 minutes' walk from Glorietta Mall. Travellers say that the hotel is in a great location.

Reviews

9.0

Superb

8.9/10

Cleanliness

9.3/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonkyun, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent customer care and outstanding
Francisco, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Quaint hotel in the center of the action in Makati
Having stayed at other Herald Suites properties before, was looking forward to trying Polaris. On the good side, the hotel is clean, has an interesting design and really quaint old Manila/Havana feel to it, serves a rather good breakfast and is in a part of the city that gives great accessibility to a wide variety of restaurants, malls, museums and other spots you might want to visit. The main downside is the room size. The rooms are really small compared to the other Herald properties. Good enough for a solo traveler for a night, maybe two, but friends/couples will be cramped. Really don't believe these rooms are 28sqm as was advertised. Other than the small room, you'll likely enjoy a stay here.
GREGG, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very moderns and clean. Not a good area for business.
8-night romance trip
Verified Orbitz guest review

8/10 Very good

All is good. Food is fresh and staff is very friendly.
6-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great service , good breakfast , nice clean and comfortable room.
1-night romance trip
Verified Expedia guest review

8/10 Very good

Room is no clean, full of dust no window no ventilation
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review