You'll be in a fantastic location at Candeo Hotels Tokyo Roppongi, only a five-minute walk from Roppongi Hills and Tokyo Midtown. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Also, Tokyo Tower and Tokyo Imperial Palace are a short five-minute drive away. Fellow travellers say good things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Roppongi Station is steps away and Roppongi-itchome Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
149 rooms
Arranged over 16 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Full-service spa
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchairs available on site
Lever door handles
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Slippers
Sleep well
Down duvet
Premium bedding
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Food and drink
Fridge
More
Daily housekeeping
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, スカイスパ. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1650 for children
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Hotel
Candeo Hotels
Candeo Hotels Tokyo Roppongi Hotel
Candeo Hotels Tokyo Roppongi Tokyo
Candeo Hotels Tokyo Roppongi Hotel Tokyo
Frequently asked questions
Does Candeo Hotels Tokyo Roppongi offer free cancellation for a full refund?
Yes, Candeo Hotels Tokyo Roppongi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Tokyo Roppongi?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Tokyo Roppongi?
Sorry, there's no on-site parking at Candeo Hotels Tokyo Roppongi.
What are the check-in and check-out times at Candeo Hotels Tokyo Roppongi?
Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at Candeo Hotels Tokyo Roppongi and nearby?
Candeo Hotels Tokyo Roppongi has a spa.
Are there restaurants at or near Candeo Hotels Tokyo Roppongi?
Yes, there's an on-site restaurant.
Does Candeo Hotels Tokyo Roppongi have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Candeo Hotels Tokyo Roppongi like?
Candeo Hotels Tokyo Roppongi is a short 2-minute walk from Roppongi Station and 17 minutes' walk from Tokyo Tower.
Candeo Hotels Tokyo Roppongi Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 January 2025
Yuheng
Yuheng, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Elizabeth
Elizabeth, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Candeo place to stay in Tokyo
Excellent place to stay while in Tokyo.
Great location near train station.
Included breakfast well worth the price and delicious. Natto and homemade tofu were awesome.
Rooftop Onsen fabulous with view of Tokyo tower.
Will stay again!
Troy
Troy, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
6 December 2024
Comfortable
Edward
Edward, 3-night trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
Would not recommend hotel
Didn’t like this hotel and don’t recommend. Room smells moldy and beds are super uncomfortable. Springs can be felt. We booked 2 rooms. My sister who has cancer ended up sleeping on the side sofa and my dad slept on the floor. We asked for additional comforters and were given then when room service was completed they were taken back. Had to request again and had a day delay to get back.
Marisol
Marisol, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Joseph
Joseph, 6-night trip
Verified Hotels.com guest review
6/10 Good
23 October 2024
Stephen
Stephen, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Nice hotel, perfect location
We love this hotel due to it’s perfect location and comfortable rooms. This is probably our 3rd time staying here. Special Bhatta who helped us make some last minute changes to our booking when our flights were moved.
jacqueline
jacqueline, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Pool/spa is excellent
Jack
Jack, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
Great location, the spa is perfect for relaxing after a day of exploring.
Alistair
Alistair, 3-night trip
Verified Expedia guest review
8/10 Very good
20 September 2024
GUY WING KAI
GUY WING KAI, 3-night trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Best in the area
Previlson
Previlson, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Trace
Trace, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 September 2024
Kristyn
Kristyn, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
rooftop sento was my favorite part
Alexander
Alexander, 2-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
Chizoba osita
Chizoba osita, 1-night trip
Verified Expedia guest review
8/10 Very good
17 August 2024
Good Location
Stanley
Stanley, 7-night business trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Cayo
Cayo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Nice area close to a lot of great places to eat and safe feeling
Kelsie
Kelsie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Renee
Renee, 1-night trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Great location, superior room quality, and the staff was very helpful