Located in the heart of Shetland, Shetland Hotel offers a warm welcome with a restaurant and bar. Connect to WiFi, take advantage of laundry services, and enjoy the convenience of an elevator. With 5 meeting rooms, wedding services, luggage storage and helpful staff previous guests have praised.
When visiting Lerwick, Shetland Hotel is a great choice to consider. For a bite to eat, guests can visit Waterfront Bar & Grill, which serves British cuisine and is open for breakfast, lunch and dinner. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
64 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Room service (limited hours)
Travelling with children
Children's menu
What to do
Beach nearby
Working away
5 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Waterfront Bar & Grill – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Fees & policies
Policies
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Also known as
Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick
Frequently asked questions
Are pets allowed at Shetland Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Shetland Hotel?
Sorry, there's no on-site parking at Shetland Hotel.
What are the check-in and check-out times at Shetland Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
Are there restaurants at or near Shetland Hotel?
Yes, Waterfront Bar & Grill offers British cuisine.
What's the area around Shetland Hotel like?
Shetland Hotel is a short 11-minute walk from Up-Helly-Aa Exhibition and 17 minutes' walk from Lerwick Town Hall.
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Shetland Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Exceptional
30 Jul, 2024
Excellent room size, comfortable bed and great menu selection.
Francis
Francis, 2-night trip
10/10 Exceptional
11 Jul, 2024
Shetland hotel
Clean and comfortable room. Staff very attentive and helpful.
Jennifer
Jennifer, 2-night trip
10/10 Exceptional
26 Jun, 2024
A week’s stay in Lerwick
We were very impressed with the professionalism of the staff.Every meal we had was excellent and the rooms were clean and comfortable
Mary
Mary, 7-night trip
10/10 Exceptional
24 Jul, 2024
3 days in Shetland
Extremely friendly and good service
Eiliv
Eiliv, 2-night trip
8/10 Very good
27 Jul, 2024
The hotel needs an injection of cash to refurbish it but the staff were friendly and cleanliness of the room was good.
Richard
Richard, 4-night trip
10/10 Exceptional
24 Sept, 2024
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Geraldine
Geraldine, 8-night trip
10/10 Exceptional
22 Jun, 2024
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Richard
Richard, 6-night trip
10/10 Exceptional
5 Jun, 2024
Local knowledge from reception is worth more than a guide book.
Friendly and helpful staff
Christina
Christina, 10-night trip
10/10 Exceptional
16 Sept, 2023
Great hotel and very clean with everything we needed.
Very friendly staff and so efficient.
Paul Kellond
Paul Kellond, 5-night trip
8/10 Very good
17 May, 2024
Nice Stay in Leerwick
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
JOHN
JOHN, 2-night trip
8/10 Very good
19 Jun, 2024
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
Alan
Alan, 9-night trip
10/10 Exceptional
25 May, 2023
A very present overnight stay at the Shetland Hotel. Will look to stay again next time in Lerwick.
Robert
Robert, 1-night trip
8/10 Very good
14 Aug, 2024
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back.
Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
david
david, 7-night trip
8/10 Very good
25 Sept, 2024
Old fashioned but clean. Meals fine.
Problems with TV reception from work on roof. Problems solved.
GB.
George
George, 6-night trip
8/10 Very good
20 Jun, 2024
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Penelope
Penelope, 4-night trip
8/10 Very good
17 Jun, 2024
Further from the town centre than I had imagined.
Stephen
Stephen, 1-night trip
8/10 Very good
20 May, 2023
Excellent and efficient front desk staff who were wonderful in providing suggestions of places to visit. Dining room service was a bit hit and miss at times - though food was generally good. Very, very convenient when arriving by ferry as the hotel is located just across from where the ferry docks.
Douglas
Douglas, 4-night trip
8/10 Very good
10 Oct, 2022
The staff were lovely and very helpful, the manager couldn't do enough for you. The room was a bit dated but very clean. The breakfast was very nice too.
Diane
Diane, 3-night trip
6/10 Good
15 Jun, 2024
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Marie
Marie, 4-night trip
4/10 Fair
26 Jun, 2024
Very dated decor. Most of the windows are dirty or have blown and need replacing
alastair
alastair, 2-night trip
10/10 Exceptional
26 May, 2024
Highly recommend this hotel!!
The staff is top notch!!!
We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go.
Anything we needed, we were helped with.
The breakfast is great quality and had a nice choice.
Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious.
Room service was amazing.
We had a wonderful stay, and would stay again!
We lived Shetland, and it is the people there who make it a special place to visit!!
Thank you
Michael
Michael, 3-night trip
10/10 Exceptional
9 Aug, 2023
The staff were very nice and attentive. Room was very clean and beds were very comfortable. Location not very pretty, very industrial. A bit too far from the main village.
Mary Ellen
Mary Ellen, 1-night trip
8/10 Very good
26 May, 2023
Food fine, room clean and good size, staff friendly and helpful, location next to port and a few minutes from Lerwick town centre. The only downside was the building was a bit tired. Would use again.
Robert
Robert, 3-night trip
10/10 Exceptional
9 May, 2023
This is a perfect location for people taking the ferry as the terminal is across the street. The hotel has been around for a while, so might seem a little worn, although we found everything clean and our room/suite was lovely. Hot breakfast was really good & staff were pleasant. Walking distance to much of downtown Lerwick in 15-20 minutes. Great hotel!
Anne
Anne, 2-night trip
8/10 Very good
13 Jun, 2023
So close to the ferry terminal
Perfect hotel choice if your travels involve the Northlink Ferry - the terminal is literally across the road.
Not really walkable to the town centre.
Friendly staff.