2/10 Poor
15 August 2023
DO NOT STAY HERE
I booked this hotel as it appeared very pleasant, had a car park, restaurant and bar. Upon entering the hotel you notice that it is looking tired, but the biggest shock was still awaiting me, The Room My little heart sank as I opened the door, the carpet was horrible, the furniture dark and foreboding, the window would not stay open, the bed rolled away every time I sat on it, some of the bathroom tiles have been hand painted to try and cover the holes, the toilet took after the bed, in so far as it too moved when sat on. I could go on, but to sum it up it is grubby!!!!!
They ran out of orange juice at breakfast on day two, never saw orange again!!!, and in four days worth of breakfasts we never managed to get all the cooked items we wanted at once, at least one item was always missing i.e. eggs, bacon, beans, sausage, mushrooms, scones never came out together.
I wont mention the amount of times we got to our rooms only to find the card didn't work, and no it was not stored near a phone
I feel completely RIPPED OFF as I have stayed in nicer hotels for half the price, don't be deceived by the photographs.
Nearly forgot, as I had booked four rooms for four nights, I was told that there were welcome packs in our rooms.... Fruit, Water, Chocolate perhaps?. No, it was just a card to hang on the door if we wanted our rooms cleaned whilst we were out!!!!!!!!
I did feel sorry for the staff, as they were getting complaints virtually every time I walked through the lobby
Karl
Karl, 4-night trip
Verified Hotels.com guest review
