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The WIN hotel

3.5 star property
Hotel with restaurant, near Tunjungan Plaza

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The WIN hotel

Premium bedding, in-room safe, desk, iron/ironing board
View from property
Front of property
Spa treatment
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Airport transfer
    Airport transfer
  • Spa
    Spa
  • Free parking
    Free parking
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is S$28
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Basic Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Basic Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Premium bedding, in-room safe, desk, iron/ironing board

Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, iron/ironing board

Twin Room

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Coffee/tea maker
Electric kettle
Free bottled water
Cable channels
  • Sleeps 1
  • 1 Large Single Bed

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About the area

Map
Jalan Embong Tanjung 46-48, Surabaya, Jawa Timur, 60271

What's nearby

  • Submarine Monument - 5 min walk - 0.5 km
  • Surabaya Plaza Shopping Mall - 6 min walk - 0.5 km
  • Grand City Surabaya - 10 min walk - 0.9 km
  • Tunjungan Plaza - 13 min walk - 1.1 km
  • Surabaya Zoo - 5 min drive - 4.6 km

Getting around

  • Surabaya (SUB-Juanda) - 36 min drive
  • Surabaya Pasar Turi Station - 11 min drive
  • Surabaya Gubeng Station - 15 min walk
  • Tandes Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Warung Bu Kris - ‬5 min walk
  • ‪P.S.I Patisserie - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪A & W Restaurant Plaza Surabaya - ‬7 min walk
  • ‪Historica Coffee & Pastry - ‬12 min walk

About this property

The WIN hotel

At The WIN hotel, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests can indulge in massages and enjoy international cuisine at I-Cafe, which is open for breakfast, lunch and dinner. Other features include a snack bar/deli and a terrace.

Languages

English, Indonesian

At a glance

Hotel size

  • 90 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 5 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

I-Cafe – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Cash deposit: IDR 200000.00 per night

Optional extras

  • Airport shuttle service is offered for an extra charge of IDR 175000 per vehicle (one way)

Policies

This property accepts credit cards.

Also known as

WIN hotel Surabaya
WIN Surabaya
The WIN hotel Hotel
The WIN hotel Surabaya
The WIN hotel Hotel Surabaya

Frequently asked questions

Are pets allowed at The WIN hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The WIN hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The WIN hotel?
Yes, an airport shuttle is available. The charge is IDR 175000 per vehicle one way.
What are the check-in and check-out times at The WIN hotel?
You can check in starting at 2:00 PM. Check-out time is noon.
What is there to do at The WIN hotel and nearby?
The WIN hotel has spa services.
Are there restaurants at or near The WIN hotel?
Yes, I-Cafe offers international cuisine.
What's the area around The WIN hotel like?
The WIN hotel is a short 13-minute walk from Tunjungan Plaza and 5 minutes' walk from Submarine Monument.

The WIN hotel Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

An excellent place quite close to the station
An excellent place, everything was shaping up fine - except the receptionist asked to keep my passport overnight, and when I left early to catch a train, there was a different receptionist, no note had been left on my packaged breakfast, remembered too late for a return trip to the hotel, missed my train - it cost me well over a million to get to Bandung that day ...shame really. THERE SHOULD BE NO REQUEST TO LEAVE YOUR PASSPORT IN ANY MODERN HOTEL !!
Christopher, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good location, good price, a little tired
Hotel is a well located budget option. Rooms are a bit tired but have everything you need. Main gripe is that they don't include breakfast even though it is advertised as such
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ideal hotel
Very nice, friendly , helpful staff. Good breakie, centrally located, 5 min walk from the main railway station. Good, clean and comfortable hotel. Definitely would stay this hotel again
Tung, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Complete fasilities
Hotel provide complete fasilities in room. Near to train statiom and easy access
1-night trip
Verified Expedia guest review

10/10 Exceptional

1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good aircon and very comfortable beds. Bathrooms were clean and good breakfast. Arranged transport from airport did not show up and it was costly to get a taxi.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Clean, good location
Staff is friendly. Clean and bright room. Near train station.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

2/10 Poor

Dirty bathroom at The Win Hotel
I would not recommend this hotel. The bathroom is dirty, coffee stain over the bathroom door and toilet bowl. As we entered the room, we found no remote control for the air conditioner, and the bell boy help us to call the desk and said they will pass it to us later. But there are no one entertained us at all after that. They do not provide hair dryer inside the room. I tried to call the desk to borrow one, but they do not have. The front desk not well in English speaking, it's hard for us jus to ask for a help to get a cab from them, and they did not seems willing to help too.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

A good place for a stopover
Exactly what you need if you're looking for somewhere comfortable and easy. Clean and very well managed we loved staying here. The breakfast alone is great! Really close to the train station so great for Mount Bromo or getting to Yogyakarta.
Verified Hotels.com guest review

10/10 Exceptional

Great for a stopover.
A very clean and comfortable hotel with a great buffet breakfast. Ideal for a stopover or a few day in the city.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Clean hotel
The hotel maintained its cleanness very good, all the staffs are well trained and super friendly and helpful.
Verified Expedia guest review

10/10 Exceptional

Hotel passable , propriété passable , lit confortable juste ce qu’il pour une escale d’une nuit comme on a fait
ANNE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

商務飯店，整潔舒適，早餐適中，CP值高
Meng-shun, 2-night business trip
Verified Hotels.com guest review

4/10 Fair

À éviter
Hotel récent bien placé près de la gare pour un stop à deux pas d'un centre commercial mais mal entretenu Chambre avec literie correct mais sale et une sale bain avec des odeurs de moisissure Petit déjeuner pas terrible Hotel à petit prix mais pas recommandable
VERONIQUE, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Close to train station
Very pleasant stay, very close to the train station.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

4-night trip
Verified Hotels.com guest review

6/10 Good

Modernes Hotel
Haben eine Nacht in diesem Hotel verbracht. Zimmer sind in Ordnung und das Hotel macht einen guten Eindruck. In 10 Minuten ist man zu Fuß am Bahnhof.
Verified Expedia guest review

6/10 Good

Budget hotel
Bersih dan nyaman, hanya utk variasi dan taste breakfast kurang
Verified Hotels.com guest review

8/10 Very good

場所が良いですよ
シークレットプライスだけあってとてもコストパフォーマンスに優れています。場所もショッピングモールに近く便利です。これで朝食も付いていますから言うことなしです。最初二階の部屋に案内されたのですがシャワールームが臭かったので変更して欲しいとお願いしたら快く応じてくれ六階は全く問題なく快適に過ごせました。wifiもサクサクつながりました。
Verified Hotels.com guest review