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Hotel Plaza Carrillo's

3.0 star property
Hotel with outdoor pool, near Las Palapas Park

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Photo gallery for Hotel Plaza Carrillo's

Outdoor pool
International cuisine
Lobby
Street view
Lobby
Escape to Hotel Plaza Carrillo's, where vibrant Cancun charm meets modern comfort. Unwind in the garden, sip a drink at the bar, or savor delicious meals at the restaurant. With an outdoor pool and tour assistance nearby attractions like Las Palapas Park are within reach.

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Bath or shower
  • In-room climate control (air conditioning)
The current price is S$61
includes taxes & fees
23 Feb - 24 Feb

Room options

View all photos for Standard Room

Down duvets, in-room safe, desk, iron/ironing board

Standard Room

Highlights

Air conditioning
TV
Down duvet
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
In-room safe
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the area

Map
Claveles No. 33 y 35, Supermanzana 22, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 9 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 20 min walk
  • Puerto Cancun Marina Town Center - 3 min drive
  • Cancun Mall - 6 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬2 min walk
  • ‪Taqueria el Poblano - ‬3 min walk
  • ‪Onesto Café - ‬2 min walk
  • ‪11:11 Club - ‬1 min walk

About this property

Hotel Plaza Carrillo's

At Hotel Plaza Carrillo's, you'll be a short five-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests looking for a bite to eat can visit Carrillos, which serves international cuisine. An outdoor pool, a bar/lounge and a snack bar/deli are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 43 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 7:00 PM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free off-site parking within 33 ft
    • Street parking available
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Reception hall

Accessibility

  • Handrails in stairwells
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Carrillos – This restaurant specialises in international cuisine.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's
Plaza Carrillo's Cancun
Plaza Carrillo's
Hotel Plaza Carrillo's Hotel
Hotel Plaza Carrillo's Cancun
Hotel Plaza Carrillo's Hotel Cancun

Frequently asked questions

Does Hotel Plaza Carrillo's offer free cancellation for a full refund?

Yes, Hotel Plaza Carrillo's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Plaza Carrillo's?

Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:00 PM.

Are pets allowed at Hotel Plaza Carrillo's?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel Plaza Carrillo's?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Hotel Plaza Carrillo's?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Check-out time is 11:00 AM.

Is there an on-site casino at Hotel Plaza Carrillo's?

No, this hotel doesn't have a casino, but PlayCity Casino (4-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.

What is there to do at Hotel Plaza Carrillo's and nearby?

Hotel Plaza Carrillo's has an outdoor pool and a garden.

Are there restaurants at or near Hotel Plaza Carrillo's?

Yes, Carrillos offers international cuisine.

What's the area around Hotel Plaza Carrillo's like?

Hotel Plaza Carrillo's is a short 20-minute walk from Plaza Las Americas and 3 minutes' walk from Benito Juarez Municipal Building.

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Hotel Plaza Carrillo's Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

Once. Never again
The hotel is nice old style. But beds are hard. Pillows need replacing. The in room safe perm locked so you use reception safe box. Did not. The disco starts 10 at night and noisy air conditioning did not frown it out. Came saw will not use again
Robert, 4-night trip

2/10 Poor

DO NOT STAY HERE!!! Very old. Next to bar which played OUTSIDE LOUD music until 4:00am 5 nights of the week. Couldn't sleep at all. Should be out of business unless the bar closes. Old beds, fixtures, windows, .... No restaurant. TERRIBLE HOTEL. Left after 1 night!!! Rate 0 out of 10

10/10 Exceptional

SANDRA, 1-night trip

8/10 Very good

Victoria, 3-night trip

10/10 Exceptional

Juan Manuel, 3-night trip

8/10 Very good

Miriam Isabel, 3-night trip

6/10 Good

.
Anna, 7-night trip

8/10 Very good

jesus salvador, 1-night trip

6/10 Good

jesus salvador, 2-night trip

6/10 Good

Joseph, 1-night trip

10/10 Exceptional

Ya hemos ido en varias ocasiones, si buscan un lugar tranquilo y cómodo para descansar está muy bien. Las camas son cómodas, tienen garrafones de agua fría y caliente en los pasillos q uno puede tomar en las jarras q tiene cada habitación, cuánta con agua fría y caliente en el baño también, la alberca es grande solamente q está temporada el agua estaba muy fría y no pudimos usarla. La atención de todos fue muy amable.
Joana, 1-night trip

6/10 Good

ROBERTO JESÚS, 3-night trip

10/10 Exceptional

Me he hospedado en 4 ocasiones y no he tenido problemas, algunas he ido sola o con mi hijo.
Leslie, 2-night trip

8/10 Very good

José Eduardo, 5-night trip

2/10 Poor

Joana, 1-night trip

8/10 Very good

Todo me parecio bueno

6/10 Good

8/10 Very good

Para llegar a dormir está bien, está aceptable no esperar algo sobresaliente pues el precio es accesible para pasar la noche Me gustó que hay lugares de interés cerca de la propiedad
Miguel Alberto, 1-night trip

10/10 Exceptional

ice, 2-night trip

8/10 Very good

En general está bien el hotel, no me gustó que no hubo control remoto para mi habitación.

8/10 Very good

Mejorar camas
Todo bien el único pequeño detalle es que las camas son duras
3-night trip

6/10 Good

Hotel que cambio reglas perjudiciales a el cliente
Un lugar centrico, ideal para desplazar a cualquier punto, en esta ocasion la habitacion no fue lo esperado, fallo el control del clima, el jabon y shampoo no se suministro para el segundo dia, y una desagradable sorpresa el check out es a las 11 am.. cuando anteriormente era a la 1 de la tarde, me dieron la oportunidad de salir a las 12.. habitaciones ya algo viejas aunque remodeladas, baños con llaves flojas, wc de consumo elevado de agua(excesivo), puerta de acceso con chapa muy deteriorada.. se descansa? Si..
saul, 2-night trip

10/10 Exceptional

viridiana, 2-night trip

2/10 Poor

Justin, 1-night trip

2/10 Poor