2/10 Poor
20 September 2019
After shower major water leak drenched bathroom. Management made no effort to repair it. Breakfast poorest I've seen in my life. Bed and room were too small. Knowing room is bad they offered another room in one of their other hotels that was in the attic ! simply wasn't liveable. I had to go back because it was already paid for. I asked for my money back to find another hotel but they paid no notice. They made no effort to listen or rectify any of my complaints or other tenants'. They asked for more money to change room even after seeing bathroom full of water. TV was not working. Absolute disaster. Very bad experience. Pictures of bathroom leakage available upon request. Compensation requested .
Farid
Farid, 5-night trip
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