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Mercure Istanbul West Hotel and Convention Center

Property class: 5 and above
Luxury hotel in Istanbul with 2 bars/lounges and spa

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In the heart of Bahcelievler, Mercure Istanbul West Hotel and Convention Center offers a luxurious retreat. Relax in the indoor pool or unwind with a massage at the onsite spa. With two bars, an on-site restaurant serving breakfast to dinner, and high-speed WiFi throughout your stay is sure to be unforgettable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Business centre
  • 2 meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Why we love this property

Business meets bliss
This hotel balances productivity with pampering. Work efficiently at the business centre, then melt stress away with spa services and Swedish massages.
Savour culinary delights
Explore a restaurant featuring international cuisine and 2 bars. A buffet breakfast with vegetarian and vegan options enhances the dining experience.
Spa sanctuary
A full-service spa offers aromatherapy and body treatments for complete rejuvenation. Swedish massages, sauna, and hot tub await in this wellness haven.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, a small table, and two bedside lamps.

Superior Double Room, 1 Double Bed

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with two large beds, a desk, a chair, a lamp, and a large window with curtains.

Superior Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, 1 Double Bed with Sofa bed

A hotel room with a large bed, two bedside tables, a nightstand, a desk, a chair, and a lamp.

Superior Suite, 1 Double Bed with Sofa bed

  • City view
  • 62 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Map
Yenibosna Merkez Mahallesi, 1 Asena Sok No:15, Istanbul, Istanbul, 34295

What's nearby

  • Kuyumcukent - 7 min walk - 0.6 km
  • ArmoniPark Outlet Center - 2 min drive - 2.2 km
  • Sefakoy Kultur ve Sanat Merkezi - 3 min drive - 2.6 km
  • Blue Mosque - 17 min drive - 17.3 km
  • Taksim Square - 18 min drive - 18.4 km

Getting around

  • Istanbul (IST) - 34 min drive
  • Sabiha Gokcen International Airport (SAW) - 73 min drive
  • Atakoy Station - 10 min drive
  • Istanbul Kucukcekmece Station - 10 min drive
  • Bahariye Station - 11 min drive

Restaurants

  • CAFE LOTTO
  • Starbucks
  • ‪İst-West - ‬6 min walk
  • Kahve Dünyasi
  • TEA & MORE

About this property

Mercure Istanbul West Hotel and Convention Center

  • At Mercure Istanbul West Hotel and Convention Center, you'll be within a 15-minute drive of Ataköy Marina and Mall of Istanbul. You can grab a bite to eat at the restaurant and visit the spa to be pampered with Swedish massages, body treatments or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a health club.

At a glance

DONE

Hotel size

    • 377 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Water dispenser

What to do

  • Pool table

Working away

  • Business centre
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TRY 1200 per person

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Property Registration Number 14311

Also known as

Pullman Istanbul Yesilkoy opening January 2016 Hotel
Pullman Yesilkoy opening January 2016 Hotel
Pullman Istanbul Yesilkoy opening January 2016
Pullman Yesilkoy opening January 2016
Mercure Istanbul Yesilkoy Hotel
Mercure Yesilkoy Hotel
Mercure Istanbul Yesilkoy
Mercure Yesilkoy
Mercure Istanbul Airport Hotel
Mercure Istanbul Airport
Mercure Istanbul West Hotel and Convention Center Hotel
Mercure Istanbul West Hotel and Convention Center Istanbul
Mercure Istanbul West Hotel and Convention Center Hotel Istanbul

Frequently asked questions

Does Mercure Istanbul West Hotel and Convention Center offer free cancellation for a full refund?

Yes, Mercure Istanbul West Hotel and Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Istanbul West Hotel and Convention Center?

Yes, there's an indoor pool.

Are pets allowed at Mercure Istanbul West Hotel and Convention Center?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Mercure Istanbul West Hotel and Convention Center?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Istanbul West Hotel and Convention Center?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Mercure Istanbul West Hotel and Convention Center and nearby?

Mercure Istanbul West Hotel and Convention Center has 2 bars and a spa, as well as an indoor pool and a steam room.

Are there restaurants at or near Mercure Istanbul West Hotel and Convention Center?

Yes, there's an on-site restaurant that offers international cuisine.

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Reviews

Mercure Istanbul West Hotel and Convention Center Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

7.0

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

We had the pleasure of being assisted by Ali, the Manager at Pullman Istanbul Hotel & Convention Center, and I cannot praise him enough for the outstanding service he provided. From the very beginning, Ali was calm, attentive, and incredibly polite. He went above and beyond to make sure every detail of our stay was taken care of, and his professionalism truly stood out. What impressed us most was the way he handled everything with such grace and patience. Nothing ever felt like too much trouble, and he made us feel genuinely valued as guests. Thanks to his efforts, our stay was not only comfortable but also memorable. Ali is a true credit to the Pullman team, and his exceptional service turned a good trip into a great one. We are grateful for his help and would absolutely recommend this hotel, especially because of the excellent staff like Ali.
Faisel Jamshaid, 5-night trip
Verified review

4/10 Fair

Limited Hotel

First of all, just about everyone working there was rude except for Yusef- who did offer some assistance to one problem. The room on average was 80 degrees Fahrenheit every day and night despite closing the curtains, leaving window open and sometimes turning off the vent. The first night, I called to desk for someone to come look. Man on phone said they’d send someone but no one ever came. The room itself is very nice, spacious, and comfortable beds. We had our do not disturb sign on the one night, went out to eat for a couple hours, only to come back and find someone did go into the room as evident by items left on the desk. There is nothing close and in walking distance. It was easier to get a taxi going over the Pullman Convention/Hotel side than the Mercure since both are actually in the same building. Housekeeping was attentive to our rooms and directions. WiFi was sporadic as we were constantly getting kicked off or got the message “unable to join.” In the future, I’d pass on staying here.
Twin bed room
Toilet side of WC.
Bath tub and shower.
Eco-friendly
3-night trip
Verified review

10/10 Exceptional

very good hotel
Mahmoud, 2-night trip
Verified review

8/10 Very good

Thanks
Ahmed, 1-night trip
Verified review

10/10 Exceptional

na
Volkan, 3-night trip
Verified review

10/10 Exceptional

very good
Mahmoud, 1-night trip
Verified review

2/10 Poor

Rude and horrible security and manager. Disgusting place from carpets to toilet and shower. The manager shouted at me because I ordered beverages and food from outside for my diet… Horrible experience
Mehmet B, 2-night trip
Verified review

2/10 Poor

Staff is not helpful, Place is not clean, no iron in room
Salahuddin, 1-night trip
Verified review

8/10 Very good

Okay
Waileong, 3-night trip
Verified review

10/10 Exceptional

the staff are not very proffessional
loic, 4-night trip
Verified review

4/10 Fair

Stuff attitude is bad
Mou, 6-night trip
Verified review

6/10 Good

Water pressure in the showers were low. Could not get an invoice from the Chinese restaurant located inside the hotel.
Suresh, 3-night trip
Verified review

6/10 Good

Not quiet and not clear.
Youngsam, 1-night trip
Verified review

2/10 Poor

Duşun camı yoktu, içerisi soğuktu ve televizyon yayını kesilip duruyordu
Emirhan, 1-night trip
Verified review

10/10 Exceptional

Çok temizdi
MURAT, 4-night trip
Verified review

8/10 Very good

Personel cok kibar ve ilgiliydi, yatak bazalari biraz kirliydi. Yastiktan mi yoksa kiliflardan mi bilemiyorum ama terleme yapti, sanirim urunler polyester. Tabi polyester olmasinin artisi olarak temiz ve beyaz nevresimler vardi. Genel olarak begendik. Odayi kahvaltisiz tuttugumuz icin kahvaltiyi deneme firsatimiz olmadi. The staff were very polite and attentive. The bed bases were a bit dirty. I’m not sure if it was because of the pillows or the pillowcases, but they made us sweat — I think the materials are polyester. The advantage of them being polyester was that the sheets were clean and white. Overall, we liked the place. Since we booked the room without breakfast, we didn’t have the chance to try it.
Ezgi, 7-night trip
Verified review

2/10 Poor

Kötü
Sibel, 1-night trip
Verified review

2/10 Poor

Resepsiyondaki arkadaşlar çok ilgisiz
Mahmut, 3-night trip
Verified review

10/10 Exceptional

Otel odası ve temizliği mükemmeldi . Fakat aşağıda bulunan cafenin müşteri kitlesi , içeride yoğun nargile kokusu ve hizmet anlamında çok memnun kalmadık . yine de önemli olan konaklama ve oda olduğu için 5 yıldız veriyorum
Ali emre, 2-night trip
Verified review

8/10 Very good

Evet
Kemal, 1-night trip
Verified review

4/10 Fair

İş için 3 gece konakladım. - Oda ve banyo iyi temizlenmemişti. - Odada ütü yoktu istedim 1 saat sonra geldi ve çalışmıyordu. Tekrar istedim ben çıkana kadar gelmedi. - Duşta su çok cılız akıyordu doğru düzgün yıkanamıyorsunuz. - İnternet bir gün tamamen yoktu diğer günler çok yavaş.
Oguz, 3-night trip
Verified review

6/10 Good

Oda gayet sıcak,geniş ve konforluydu onun dışında çalışanların kendi içinde sert bir kavgaya tutuşmalarına şahitlik etmek rahatsız ediciydi,TV'de Arap kanallarının çoğunlukta olması da hoş değildi. Bir de dışardan yiyecek sokulmaması ve oldukça saçma buldum.Bir grup turist yiyecek ve içecek olan çantalarıyla geçmek istediğinde güvenlik çok sert uyarıp içeriye grubu sokmadı bile. En azından bu otelde böyle bir kural var lütfen bir dahaki sefere dikkat etmenizi rica ediyoruz diye ılımlı bir uyarıda bulunulsaydı bari..Yani personellerin tavrı genel olarak hoş değildi.
3-night trip
Verified review

6/10 Good

İdare eder
gökhan, 1-night trip
Verified review

6/10 Good

Otelin içerisi olması gereken daha tenhaydı, neredeyse terk edilmiş gibi. Oda temiz, yataklar ise rahattı.
Mehmet, 2-night trip
Verified review

4/10 Fair

Hotel sans intérêt et hors de prix

Service nul et très cher pour ce que c’est niveau prix de la chambre et prix du restaurant, le buffet est médiocre. Il faut payer en plus au petit déjeuner pour avoir des œufs aux plats. La Turquie est devenu un pays de luxe avec l’inflation récente, je connais très bien le pays, je déconseille tout simplement de s’y rendre. Les arnaques sont légions (taxis, commerces etc …). Le jeu est aujourd’hui de plumer les étrangers.
2-night trip