Mansion on Sutter, near Lombard Street and the Palace of Fine Arts, offers an elegant retreat with a cozy fireplace in the lobby. Take advantage of a 24-hour gym, business center, and concierge services to enhance your stay.
San Francisco International Airport (SFO) - 20 min drive
Oakland, CA (OAK-Oakland Intl.) - 27 min drive
San Carlos, CA (SQL) - 30 min drive
Concord, CA (CCR-Buchanan Field) - 37 min drive
San Francisco Station - 5 min drive
Bayshore Station - 11 min drive
San Bruno Station - 17 min drive
California St & Van Ness Ave Stop - 6 min walk
California St & Polk St Stop - 8 min walk
California St & Larkin St Stop - 10 min walk
Restaurants
Tommy's Joynt - 5 min walk
Taniku - 5 min walk
Limoncello - 1 min walk
Starbucks - 5 min walk
Kuma Sushi + Sake - 5 min walk
About this property
Neighbourgood Sutter Mansion
Neighbourgood Sutter Mansion puts you a short five-minute drive from Presidio of San Francisco and Moscone Convention Center. Guests can enjoy the 24-hour fitness centre, or take advantage of nearby hiking/biking trails. This luxurious hotel is also a short five-minute drive from Golden Gate Park and Kaiser Permanente Medical Center. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: California St & Van Ness Ave Stop is 6 minutes and California St & Polk St Stop is 8 minutes.
Languages
English, Hindi, Spanish
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Bike rentals nearby
Hiking/biking trails nearby
Whale watching nearby
Working away
Business centre
3 meeting rooms
Conference centre
Services
Concierge services
Tour/ticket assistance
Luggage storage
Porter/bellhop
Romance packages
Facilities
Built in 1881
Safe-deposit box at front desk
Terrace
Fireplace in reception
24-hour fitness centre
Banquet hall
Outdoor furniture
Victorian architecture
Room amenities
Be entertained
47-inch flat-screen TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: USD 300.00 per stay
A damage deposit of USD 300.00 will be collected before check-in
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from August 21 2023 to August 20 2025 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 150 per pet, per stay
Parking
Secured self-parking costs USD 54 per day with in/out privileges
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Leader House Hotel
Leader House Hotel San Francisco
Leader House San Francisco
Payne Mansion Hotel San Francisco
Mansion Sutter Hotel San Francisco
Payne Mansion San Francisco
Payne Mansion
Mansion Sutter Hotel
Mansion Sutter San Francisco
Mansion Sutter
Mansion on Sutter Hotel
Mansion on Sutter San Francisco
Mansion on Sutter Hotel San Francisco
Frequently asked questions
Does Neighbourgood Sutter Mansion offer free cancellation for a full refund?
Yes, Neighbourgood Sutter Mansion does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Neighbourgood Sutter Mansion?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 39 kg per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Neighbourgood Sutter Mansion?
Yes. Self-parking costs USD 54 per day. Parking spaces may be limited.
What are the check-in and check-out times at Neighbourgood Sutter Mansion?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Neighbourgood Sutter Mansion and nearby?
Have fun with nearby activities such as cycling and hiking. Neighbourgood Sutter Mansion also has a 24-hour fitness centre.
What's the area around Neighbourgood Sutter Mansion like?
Neighbourgood Sutter Mansion is in Western Addition, a short 6-minute walk from California St & Van Ness Ave Stop and 17 minutes' walk from Bill Graham Civic Auditorium.
Neighbourgood Sutter Mansion Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Building
Bed
Breakfast
Parking
Flowers
Shower
Art
Reviews
10/10 Exceptional
20 Jun, 2025
Probably the nicest place I have stayed.
William
William, 2-night trip
10/10 Exceptional
2 Jul, 2025
It was wonderful! The service was impeccable in every way.
Virginia
Virginia, 3-night trip
10/10 Exceptional
1 May, 2025
Great and Charming
Beautiful building and great rooms. Staff was excellent and very courteous. Very nic charm.
Andres
Andres, 1-night trip
10/10 Exceptional
15 Mar, 2025
Loved the visit
Windy
Windy, 1-night trip
8/10 Very good
14 Feb, 2025
Love the free slippers and staff responsiveness was fantastic!!!
Verified traveller
1-night trip
10/10 Exceptional
14 Nov, 2024
Great, quiet stay in the heart of the city
Aviv
Aviv, 1-night trip
10/10 Exceptional
13 Nov, 2024
Quirky but excellent
Surprisingly wonderful stay! Beautiful building, lovely quirky room, excellent service, in perfect location. So glad I went for it.
Jason
Jason, 1-night trip
10/10 Exceptional
26 Dec, 2023
Great stay, fabulous hosts, historic building, very comfortable rooms, great breakfast
David
David, 5-night trip
10/10 Exceptional
17 Mar, 2024
Staff was super friendly and the property is unique
Jana Colleen
Jana Colleen, 2-night trip
8/10 Very good
11 Jun, 2024
Neat old hotel. Staff very nice .
Cliff
Cliff, 3-night trip
10/10 Exceptional
26 Oct, 2024
Good espresso coffee for breakfast but no hot food like scramble eggs or bacon, only cold bakery but at least there is a microwave.
Ronan
Ronan, 1-night trip
10/10 Exceptional
11 Sept, 2023
We had a fabulous stay at the Mansion. We felt comfortable and enjoyed the quiet and spacious rooms.
Stacey
Stacey, 1-night trip
10/10 Exceptional
4 Oct, 2024
Very classy
Anton
Anton, 6-night trip
10/10 Exceptional
23 Jan, 2024
Absolutely beautiful old Victorian that has been updated and maintained lovingly. We thoroughly enjoyed our stay.
Frank
Frank, 1-night trip
10/10 Exceptional
19 Jul, 2023
Wonderful stay, very classy, romantic, a classic SF experience
Ana
Ana, 1-night trip
10/10 Exceptional
21 Feb, 2024
Close and convenient for work.
Anna
Anna, 2-night trip
10/10 Exceptional
11 Jun, 2023
Lovely historic mansion. Super friendly staff!
M
M, 1-night trip
6/10 Good
16 Mar, 2025
This facility claims to be a 5-star hotel, but I'm not sure what the basis is for that claim. It's a strange kind of BandB without a restaurant. The include breakfast is awful - literally stuff from Costco. They have a couple very helpful staff members around but the whole place seems kind of deserted. Location is not far from everything, but not close to anything. Isn't as well staged as the photos suggest. Furniture was nice but getting a bit worn, nice toiletries and towels, no turndown service. You only get housekeeping if you ask for it. We had an issue with our room, and an offer was made to move us. Finally, not sure why but we paid Expedia $200 more than the hotel's receipt shows we paid - guess Expedia is marking this up, not down.
Verified traveller
3-night trip
10/10 Exceptional
25 Feb, 2024
Beautifully elegant. Building is amazing, amazing beds, pillows. Absolutely loved it, will be back.
Jason
Jason, 2-night trip
10/10 Exceptional
24 Mar, 2024
We loved the Mansion on Sutter. Amanda was wonderful and personable. We can't wait to come back.
David
David, 1-night trip
10/10 Exceptional
27 Jul, 2024
The mansion was amazing and specially thanks to Amanda who was so friendly, kind and helpful. She was a great host. A special thanks to her The suite was amazing. Classy, very well kept and so enjoyable. Highly recommended!
Thomas
Thomas, 2-night trip
10/10 Exceptional
20 Sept, 2022
Beautiful property.
Michael
Michael, 1-night trip
10/10 Exceptional
13 May, 2024
Very beautiful and unique hotel, but most notable was the very friendly staff especially Amanda, she made sure we had everything we needed at all times, showed us where everything was and made sure to ask if we needed anything every time she saw us in the lobby. I cannot thank Amanda enough for making our stay comfortable and memorable. The Hotel was everything we had hoped for. I would definitely stay there again.