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The Nchantra Pool Suite Phuket

Photo gallery for The Nchantra Pool Suite Phuket

Beach/ocean view
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers

Overview of The Nchantra Pool Suite Phuket

The Nchantra Pool Suite Phuket

4.5-star property
Ratsada beachfront aparthotel with outdoor pool, restaurant

8.2/10 Very good

71 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchen
Map
41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000

Room options

About this area

What's nearby

  • On the beach
  • Jungceylon Shopping Center - 37 min drive
  • Bangla Road - 38 min drive
  • Patong Beach - 39 min drive
  • Rawai Beach - 47 min drive
  • Kata Beach - 49 min drive
  • Kata Noi Beach - 49 min drive
  • Nai Han Beach - 53 min drive
  • Karon Beach - 47 min drive
  • Kamala Beach - 49 min drive
  • Bang Tao Beach - 45 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 40 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Kingliew Vegetarian Restaurant - 8 min drive
  • Five Loaves Burgers - 8 min drive
  • Uptown Restaurant - 9 min drive
  • Yo's Cafe - 9 min drive
  • Pancake Corner - 9 min drive

About this property

The Nchantra Pool Suite Phuket

At The Nchantra Pool Suite Phuket, you can spend time at the beach enjoying beach umbrellas, yoga and sunloungers, plus activities such as scuba-diving and snorkelling are nearby. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness centre. Offering a beachfront location, The Bay Restaurant serves international cuisine and is open for breakfast, lunch and dinner. A rooftop terrace and a bar/lounge are other highlights, and apartments offer nice touches such as rainfall showerheads and dressing gowns. Fellow travellers say great things about the airport proximity and beach location.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from noon until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Beach sunloungers
  • Beach umbrellas
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service

Family friendly

  • Children stay for free (see details)
  • Babysitting (surcharge)

Restaurants on site

  • The Bay Restaurant

Kitchen

  • Fridge (full size)
  • Stovetop
  • Oven
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily: THB 350 for adults and THB 170 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds (surcharge)

Bathrooms

  • Rainfall shower head
  • Towels provided
  • Slippers
  • Free toiletries
  • Dressing gowns
  • Hairdryer

Entertainment

  • 42-inch LED TV with satellite service
  • DVD player

Outdoor areas

  • Furnished patio
  • Rooftop terrace
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Luggage storage
  • Blackout curtains
  • Iron/ironing board (on request)
  • Free newspapers (reception)
  • Free bottled water
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Near the sea
  • Near the boardwalk

Things to do

  • Fitness centre
  • Health club access nearby
  • Fitness facilities nearby (free access)
  • Outdoor pool access neaby
  • Yoga classes on site
  • Beach yoga on site
  • Golf nearby
  • Boat tours nearby
  • Rafting nearby
  • Mountain biking nearby
  • Snorkelling nearby
  • Scuba diving nearby

Safety features

  • Fire extinguisher
  • First aid kit
  • Security system
  • Smoke detector

General

  • 53 rooms
  • 3 floors
  • 9 buildings
  • Built in 2012
  • Individually decorated

Special features

Dining

The Bay Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: THB 5000
  • New Year's Eve (31 December) gala dinner per child: THB 2500 (from 4 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 350 for adults and THB 170 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 6 per vehicle (one-way)
  • Cruise ship terminal shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Cots/infant beds are available for THB 2000.0 per day
  • Rollaway beds are available for an additional charge
  • Airport shuttle for children between the ages of 1 and 6 costs THB 2 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Nchantra
Nchantra Pool Suite
Nchantra Pool Suite Residences
Nchantra Pool Suite Residences Apartment
Nchantra Pool Suite Residences Apartment Phuket
Nchantra Pool Suite Residences Phuket
Nchantra Pool Suite Residences Aparthotel Ratsada
Nchantra Pool Suite Residences Aparthotel
Nchantra Pool Suite Residences Ratsada
Nchantra Pool Suite Phuket Aparthotel Ratsada
Nchantra Pool Suite Phuket Aparthotel
Nchantra Pool Suite Phuket Ratsada
Nchantra Pool Suite Phuket
The Nchantra Pool Suite Phuket Ratsada
The Nchantra Pool Suite Phuket Aparthotel
The Nchantra Pool Suite Phuket Aparthotel Ratsada

Frequently asked questions

Does The Nchantra Pool Suite Phuket offer free cancellation for a full refund?
Yes, The Nchantra Pool Suite Phuket does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Nchantra Pool Suite Phuket?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Is there a pool at The Nchantra Pool Suite Phuket?
Yes, there's an outdoor pool.
Are pets allowed at The Nchantra Pool Suite Phuket?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Nchantra Pool Suite Phuket?
Yes, there's free self parking.
Is an airport shuttle service offered by The Nchantra Pool Suite Phuket?
Yes, an airport shuttle is available. The charge is THB 6 per vehicle one-way.
What are the check-in and check-out times at The Nchantra Pool Suite Phuket?
You can check in from noon - midnight. Check-out time is noon.
What is there to do at The Nchantra Pool Suite Phuket and nearby?
Have fun during the warmer months with activities such as beach yoga. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a fitness centre and a garden. The Nchantra Pool Suite Phuket also has access to a nearby health club.
Are there restaurants at or near The Nchantra Pool Suite Phuket?
Yes, The Bay Restaurant offers al fresco dining, international cuisine and ocean views. Nearby restaurants include Kingliew Vegetarian Restaurant (4 mi), Five Loaves Burgers (4.1 mi) and Uptown Restaurant (4.2 mi).
Does The Nchantra Pool Suite Phuket have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a coffee maker, cookware and a fridge.
Does The Nchantra Pool Suite Phuket have any outdoor private spaces?
Yes, each apartment features a furnished patio.

Reviews

8.2

Very good

8.2/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

7.9/10

Property conditions & facilities

Reviews

4/10 Fair

I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy.
8-night family trip
Verified Expedia guest review

8/10 Very good

Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip.
Ryan, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice spacious rooms with balcony and rooftop view.
Art, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nutty, 2-night trip with friends
Verified Expedia guest review

6/10 Good

Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim)
1-night trip
Verified Expedia guest review

8/10 Very good

Peeyush, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hitesh Motichand, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport.
3-night romance trip
Verified Expedia guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review