6/10 Good
31 May 2023
Overall fine but has some serious problems
We chose this hotel to celebrate our 10th year anniversary. There are some pros and cons:
Pros:
- The beach is beautiful. Hotel has two blocks and one of them has direct access to the beach.
- Facilities and opportunities for the children is great. If you have a child, s/he will not be disappointed.
Cons:
- Room service is terrible. Since we have a baby, we had to order over and over again although it was bad. It was always late. We requested extra bread with the meal and it only came 1/3 times
- Hotel looks fine in general but the quailty is not that good. In our anniversary day, when our baby was about to sleep, we had a water leakage problem. My luggage was a mess (see the pictures). The guy came to help but, come on, I plan this vacation months ago, spend money on this and I cannot tolerate such problems. You have to check all these. The repairman dried the leaking water just near a light, with a towel, when electricity was on! I was really scared. Besides, they promised to clean my luggage and give it to me the next day in the morning. But guess what, they didn't. They said the laundry service will bring it at about 4-5pm, the day before my flight when I had to prepare my luggage! I had to argue on the phone and then they bring it in a hour
Summary: It was a good vacation overall but I wouldn't choose the same hotel again for sure. There were other similar, better and cheaper hotels around.
Mehmet
Mehmet, 8-night family trip
Verified Hotels.com guest review
