I regularly stay in Vienna and I was very unhappy with this Apartment. It was dirty- the toilet brush had dried pooh at the top of the handle and strange hairs in the bed. Itis a ground floor flat and due to it's position, it is very dark and gets no natural light. There was a dead rat outside my window in the courtyard. The service was really poor. I was met by someone who gave me the keys and take payment. With the payment, they said I must pay a late arrival fee (I arrived at 9.15pm). I was not aware of this and they said it was on the website (it is not as you can see) and I phoned the owner and she was rude to me saying 'just pay it'. The owner said they had sent a confirmation letter 100%, but she had not. I use many hotels in Vienna and I really think you should avoid Vienna Star Apartments
