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Park Plaza London Riverbank

Photo gallery for Park Plaza London Riverbank

Exterior
Indoor pool
Indoor pool
Indoor pool
View from room

Overview of Park Plaza London Riverbank

Park Plaza London Riverbank

4.0 star property
4-star hotel with indoor pool, near London Eye

8.2/10 Very good

1,004 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
  • Connecting rooms available
The price is S$238
Price available on 10/04/2023
Map
18 Albert Embankment, London, England, SE1 7TJ
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
  • Business centre
  • Terrace
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Room options

About this area

What's nearby

  • In London City Centre
  • London Eye - 16 min walk
  • Big Ben - 17 min walk
  • Trafalgar Square - 25 min walk
  • Buckingham Palace - 28 min walk
  • Leicester Square - 29 min walk
  • Piccadilly Circus - 32 min walk
  • The Shard - 39 min walk
  • St. Paul's Cathedral - 42 min walk
  • The British Museum - 43 min walk
  • Thames River - 1 min drive

Getting around

  • London (LCY-London City) - 37 min drive
  • Heathrow Airport (LHR) - 44 min drive
  • London (LTN-Luton) - 48 min drive
  • Gatwick Airport (LGW) - 75 min drive
  • Vauxhall Station - 8 min walk
  • London Waterloo Station - 21 min walk
  • London (QQW-Waterloo Train Station) - 21 min walk
  • Lambeth North Underground Station - 16 min walk
  • Kennington Underground Station - 16 min walk
  • Pimlico Underground Station - 18 min walk

Restaurants

  • The Rose - 3 min walk
  • Casa Madeira - 3 min walk
  • Riverside Cafe - 5 min walk
  • The Black Dog - 6 min walk
  • Tamesis Dock - 2 min walk
Map

About this property

Park Plaza London Riverbank

Park Plaza London Riverbank puts you a short five-minute drive from Big Ben and Trafalgar Square. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Chino Latino, which serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a fitness centre and a sauna. The location and comfortable guest rooms get great marks from fellow travellers.

Languages

Arabic, Dutch, English, French, German, Italian, Polish, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 645 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Off-site parking nearby (GBP 40.00 per day)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike rentals nearby
  • Scooter/moped hire nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An indoor pool
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Russian
  • Spanish

Room amenities

Be entertained

  • Plasma television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Chino Latino – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Club Lounge – This restaurant only serves breakfast. Reservations are required. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Dial-up Internet access is available in guest rooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately GBP 21.50 for adults and GBP 21.50 for children

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Parking is available nearby and costs GBP 40.00 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

London Riverbank Park Plaza
Park Plaza London Riverbank
Park Plaza Riverbank
Park Plaza Riverbank Hotel
Park Plaza Riverbank Hotel London
Park Plaza Riverbank London
Park Plaza Riverbank London England
Park Plaza Riverbank London Hotel London
Riverbank Park Plaza London
Park Plaza Riverbank London Hotel
London Park Plaza
Park Plaza London
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank Hotel
Park Plaza London Riverbank London
Park Plaza London Riverbank Hotel London

Frequently asked questions

Does Park Plaza London Riverbank offer free cancellation for a full refund?
Yes, Park Plaza London Riverbank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Park Plaza London Riverbank?
As of 30 March 2023, prices found for a 1-night stay for 2 adults at Park Plaza London Riverbank on 10 April 2023 start from S$238, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Park Plaza London Riverbank?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Park Plaza London Riverbank?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at Park Plaza London Riverbank?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Park Plaza London Riverbank?
You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Park Plaza London Riverbank and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.
Are there restaurants at or near Park Plaza London Riverbank?
Yes, Chino Latino offers international cuisine.
What's the area around Park Plaza London Riverbank like?
Park Plaza London Riverbank is located by the river in London City Centre, a short 8-minute walk from Vauxhall Station and 16 minutes' walk from London Eye. Travellers love the hotel's prime location.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Poor

Elizabeth, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natasha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

London break.
Had a very relaxed and pleasant stay for 4 nights on our trip to London. Excellent hotel and great service. Very clean and ideal for tourism.
Gary, 4-night trip
Verified Hotels.com guest review

6/10 Good

Short stay, couple of issues
Had to check in at the front desk as i hadn't checked in online. Couple of people in front of me so I didnt think it would take long but the staff were very slow dealing with whatever issue the people in front of me had. Then no 'sorry for the wait' once I was served. Needed a rubber seal to cover the gap at the bottom of the shower cubicle door. There was water all over the bathroom floor after my shower.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Dissatisfied customer
I am just back from visiting my daughter in London and having spent 2 nights in your hotel I am extremely disappointed. On arrival at 10am on Friday 17th March we left our luggage as our rooms were not ready. We arrived back at 8pm and were told one of the rooms was getting a complimentary upgrade? One room 325 and the other 1037! 7 floors apart after asking for adjoining rooms or to be as close together as possible, as we had a 3 year old in our party. Once entering our rooms there was no bed for my Grandson, we went back to reception and after some confusion was told someone would come with a bed! After 9.10pm which was an hour later we telephoned reception again and was told it was in the system!! What time do you think a child goes to sleep? The bed never arrived. Next morning at breakfast we were told to go to the 12th floor as the restaurant was full but it was the same breakfast! One of the staff told us to take a seat while she checked if we had breakfast included! Not even showing us to our table. The following morning when we went to the restaurant for breakfast we discovered it was nothing like the day before, there was much more selection and we were shown to our table. There seemed to be so much staff but no-one knew what they were doing, no clean plates, no white bread, no decaf teabags. I know the hotel was busy but it is not cheap to stay for 2 nights for 2 rooms and get the experience we had. Our upgraded room was very dark, shower was still dirty, bathroom
David, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good Stay
Could not check in early. Suite was not ready at 3pm check in time. Gave us complimentary drinks for waiting. Also had room upgraded to river view. Beds are very very hard and not very comfortable. However, it was an Excellent stay overall.
Kecedra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Bathroom shower wasn't draining correctly so flooded everything and soaked all my clothes. Staff came to fix the problem and pumped out what looked like and smelled like sewage. Not ideal when a 5 year old and 5 month old staying in the room. Could relax as people coming out the room constantly to try amend the issue and eventually got a move of room. If I didn't have the kids would of asked for a refund and left.
Dane, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Customer service could be better.
The Park Plaza is a very nice hotel. Unfortunately, our room safe did not work. We did inform reception about this, as we were there for a few days, it was important. However, despite two appointments being scheduled, one which no one turned up, and the second they could not fix it, we had to make other security arrangements. This is the reason for lowering the overall score.
Darcy, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Giustino, 1-night trip
Verified Hotels.com guest review