Jakarta (HLP-Halim Perdanakusuma Intl.) - 41 min drive
Jakarta Kota Station - 17 min walk
Jakarta Mangga Besar Station - 20 min walk
Jakarta Jayakarta Station - 21 min walk
Restaurants
Bakmi Felix - 2 min walk
Club 36 - 2 min walk
Starbucks - 1 min walk
Ta-Chia - 3 min walk
Warteg Gang Mangga - 3 min walk
About this property
Novotel Jakarta Gajah Mada
When you stay at Novotel Jakarta Gajah Mada, you'll be within a 10-minute drive of Grand Indonesia and Thamrin City Shopping Mall. Guests can indulge in massages at the spa, and international cuisine is served at The Square, which is open for breakfast, lunch and dinner. An outdoor pool, a bar/lounge and a health club are other highlights.
Languages
English, Indonesian
At a glance
Hotel size
230 rooms
Arranged over 14 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 17
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Water dispenser
Travelling with children
Children stay for free (see details)
Playground
Children's menu
Working away
Business centre
Meeting rooms
Computer station
Conference centre (4704 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Facilities
Built in 2012
Safe-deposit box at front desk
Health club
An outdoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible registration desk
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Bidet
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Oddysius has 5 treatment rooms. Services include massages.
Dining
The Square – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Le Bar – On-site cocktail bar. Happy hour is offered.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 130000 per person
Children & extra beds
Rollaway beds are available for IDR 484000.0 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property uses a grey water recycling system.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Gajah Mada Jakarta
Jakarta Gajah Mada
Jakarta Novotel
Novotel Gajah Mada
Novotel Gajah Mada Hotel
Novotel Gajah Mada Hotel Jakarta
Novotel Gajah Mada Jakarta
Novotel Jakarta
Novotel Jakarta Gajah Mada
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Hotel
Novotel Jakarta Gajah Mada Jakarta
Novotel Jakarta Gajah Mada Hotel Jakarta
Frequently asked questions
Does Novotel Jakarta Gajah Mada offer free cancellation for a full refund?
Yes, Novotel Jakarta Gajah Mada does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Novotel Jakarta Gajah Mada?
Yes, there's an outdoor pool.
Are pets allowed at Novotel Jakarta Gajah Mada?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Jakarta Gajah Mada?
Yes, there's free self parking.
What are the check-in and check-out times at Novotel Jakarta Gajah Mada?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Novotel Jakarta Gajah Mada and nearby?
Novotel Jakarta Gajah Mada has a spa and an outdoor pool, as well as a steam room and an arcade.
Are there restaurants at or near Novotel Jakarta Gajah Mada?
Yes, The Square offers international cuisine.
What's the area around Novotel Jakarta Gajah Mada like?
Novotel Jakarta Gajah Mada is in Old Jakarta, a short 19-minute walk from Jakarta History Museum and 9 minutes' walk from Plaza Glodok.
Novotel Jakarta Gajah Mada Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
4 December 2024
Ika
Ika, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2024
JAKARTA NOVEMBER 2024
Really nice hotel.
Staff were all super friendly and very helpful.
The room was really nice and on 21st floor so view of the city.
Simon
Simon, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 May 2024
Novotel assures
After checking into another hotel and finding it filthy (I wont be using OYO ever again) the predictable standards of a chain like Novotel were just what I needed. Veey good price with a pool and very clean. Not the greatest location.
Joanna
Joanna, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 January 2024
Always remember what you pay and what you getting is important . but good hotel for all .
faisal
faisal, 2-night family trip
Verified Expedia guest review
2/10 Poor
3 January 2024
bilal
bilal, 2-night trip
Verified Expedia guest review
10/10 Exceptional
5 December 2023
I liked the relative peace and quiet for such a busy area. I appreciated the look of the room. The gentleman that checked us in was very professional and friendly, a true asset to your hotel.
DEREK
DEREK, 1-night romance trip
Verified Expedia guest review
2/10 Poor
3 December 2023
atsushi
atsushi, 3-night trip
Verified Hotels.com guest review
8/10 Very good
1 September 2023
william
william, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2023
Mareks
Mareks, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 May 2023
Tomoyoshi
Tomoyoshi, 1-night trip
Verified Hotels.com guest review
6/10 Good
27 March 2023
Overall was okay, there are room to improve especially the basic toiletries, there were no hand towel, shower cap, sanitary waste bag.
Seen Yee
Seen Yee, 2-night business trip
Verified Expedia guest review
8/10 Very good
6 March 2023
the rooms were large and comfortable but felt it wasn't clean enough. The sofa was very dusty and didn't feel comfortable sitting in it. We weren't in the room much but to sleep so it was fine.
Bonnie
Bonnie, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
1 February 2023
Georgios
Georgios, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 January 2023
Not too bad, but could be better.
I had good stay there. However, my review there: For the price I got, it s better to stay in another newer renovated hotel. Because the hotel is not fabulous, but the staffs are nice and friendly. Swimming pool is small. The bed was firm, good. Hotel strictly did not give late check out, need to pay if you need one :-(
Verified traveller
1-night family trip
Verified Hotels.com guest review
6/10 Good
28 December 2022
Sub-standard Accor Hotel.
The hotel did not reflect a 4-star hotel but a mere 2-star hotel. The aircon was broken though the engineer managed to fix it, it was not really cool. The hotel condition was gloomy.
Amenities in the room was sub standard. Shampoo and bath gel bottles were empty. Sometimes the housekeeper didn't provide bottled water.
I've stayed in many Accor hotels around the world, probably this is the worst.
Tjhan
Tjhan, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
2 December 2022
Very friendly & helpful staff, poor breakfast
Positive: Very friendly & helpful staff, bed is comfortable and great for sleep
Negative: Water is not hot enough for shower; very limited choices for breakfast, it starts by 07:00 but I went there nearly 08:00, a lot of plates were either empty or in a mass. Too many local people there and it was noisy as well
TSUIYEN
TSUIYEN, 2-night business trip
Verified Hotels.com guest review
6/10 Good
3 October 2022
Pay what you get
You pay what you get!
Hotel is very tired but staff are very friendly
Wai King
Wai King, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2022
Living environment is clean and quiet
Kim Hwee
Kim Hwee, 2-night trip with friends
Verified Expedia guest review
4/10 Fair
17 March 2020
Sauna, steam room, swimming pool are out of service. Room aircon are terribly weak, unable to cool down the room. breakfast is sub standard. calling for maintenance/engineering for assistance into the room takes forever (more than 30 minutes). housekeeping made shoddy work in cleaning room
Verified traveller
3-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 March 2020
abdul razak
abdul razak, 2-night trip
Verified Hotels.com guest review
8/10 Very good
16 January 2020
I think it's quite good when go back to airport not so heavy traffic to highway
Verified traveller
1-night business trip
Verified Hotels.com guest review
8/10 Very good
1 January 2020
Mixed Feelings
There were issues with the reservation and hotel claimed could not find my booking. Claimed that some of the rooms booked were cancelled, not all rooms come with breakfast, etc. the staff showed me their system bookings even though I’ve got the email confirmation from hotels.com. I still do not know what happened, if it’s a mistake by either Novotel or hotels.com, but kudos to the hotel staff in persevering to sort out with hotels.com.
Hotel condition and location still as good.
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
10 December 2019
Andreas Surya
Andreas Surya, 2-night trip
Verified Hotels.com guest review
4/10 Fair
24 November 2019
House keeping is quite bad.. stayed in multiple Novotel, but this one the staff are saving on all amenities..
The steam room is under maintenance & the Sauna is quite old with almost zero maintenance.. floors are creaking & even the wooden water bucket is broken & there is a temporary plastic container inside this to hold water.. doesn’t live up to Novotel standards