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Mercure Jakarta Pantai Indah Kapuk

4.0 star property
Hotel with outdoor pool, connected to a shopping centre, near Pantjoran Chinatown PIK

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Mercure Jakarta Pantai Indah Kapuk

Photo gallery for Mercure Jakarta Pantai Indah Kapuk

Exterior
Outdoor pool, open 7 AM to 9 PM, pool loungers
Exterior
View from room
Lunch and dinner served, Regional cuisine

Overview of Mercure Jakarta Pantai Indah Kapuk

8.4

Very good

Property highlights

  • Pool
  • Laundry facilities
  • Air conditioning
  • Gym
  • Restaurant
  • Bar
Map
Jalan Pantai Indah Kapuk Kamal, Jakarta, 14470
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Front desk safe
Feel at home
  • Children stay free
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, soundproofing, rollaway beds

Superior Room, 2 Single Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Superior Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Suite, 1 King Bed

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, soundproofing, rollaway beds

Privilege, Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Pantai Indah Kapuk
  • White Sand Beach PIK 2 - 7 min drive
  • Central Park Mall - 14 min drive
  • Jakarta International Expo - 16 min drive
  • Istiqlal Mosque - 17 min drive
  • Thamrin City Shopping Mall - 16 min drive
  • Grand Indonesia Shopping Mall - 17 min drive
  • Bundaran HI - 17 min drive
  • National Monument - 18 min drive
  • Plaza Indonesia - 17 min drive
  • Gelora Bung Karno Stadium - 17 min drive

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) - 21 min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) - 23 min drive
  • Jakarta Bojong Indah Station - 9 min drive
  • Jakarta Pesing Station - 11 min drive
  • Jakarta Rawa Buaya Station - 11 min drive

Restaurants

  • Fong Sheng Hongkong Bakmie & Steam Nasi - 2 min walk
  • Holycow - 2 min walk
  • Ta Wan Restaurant - 3 min walk
  • Nasi Uduk Kikosari PIK - 4 min walk
  • Kaffeeholic Coffee - 2 min walk
Map

About this property

Mercure Jakarta Pantai Indah Kapuk

Mercure Jakarta Pantai Indah Kapuk puts you 3.2 mi (5.2 km) from White Sand Beach PIK 2. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NSNTR, which serves Regional cuisine and is open for lunch and dinner. A poolside bar, a fitness centre and a children's pool are other highlights at this upmarket hotel.

Languages

English, French, German, Indonesian

Sustainability

Sustainability practices

Housekeeping on request
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative Antigen COVID-19 test result

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative Antigen COVID-19 test result
  • Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • One child (16 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

What to do

  • Golf lessons nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Shopping centre on-site

Accessibility

  • Lift

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

NSNTR – This restaurant specialises in Regional cuisine and serves lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 160000 per person

Children & extra beds

  • Rollaway beds are available for IDR 450000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a negative Antigen COVID-19 test result.

Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk Hotel
Mercure Pantai Indah Kapuk
Mercure Jakarta Pantai Indah Kapuk Hotel
Mercure Jakarta Pantai Indah Kapuk Jakarta
Mercure Jakarta Pantai Indah Kapuk Hotel Jakarta
Mercure Jakarta Pantai Indah Kapuk CHSE Certified

Frequently asked questions

Does Mercure Jakarta Pantai Indah Kapuk offer free cancellation for a full refund?
Yes, Mercure Jakarta Pantai Indah Kapuk does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Jakarta Pantai Indah Kapuk?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Mercure Jakarta Pantai Indah Kapuk?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7 AM to 9 PM.
Are pets allowed at Mercure Jakarta Pantai Indah Kapuk?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Jakarta Pantai Indah Kapuk?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Mercure Jakarta Pantai Indah Kapuk?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Jakarta Pantai Indah Kapuk and nearby?
Mercure Jakarta Pantai Indah Kapuk has an outdoor pool and a fitness centre.
Are there restaurants at or near Mercure Jakarta Pantai Indah Kapuk?
Yes, NSNTR offers Regional cuisine.
What's the area around Mercure Jakarta Pantai Indah Kapuk like?
Mercure Jakarta Pantai Indah Kapuk is a short 17-minute walk from Waterbom Jakarta and 17 minutes' walk from Damai Indah Golf and Country Club.

Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

1night b4 our flight
Was a 1 night b4 our flight the nxt night. Find staff very unfriendly n not able to accommodate. Everything we ask was like no vry rudely. Breakfast was ok. Location ok as its near airport. Shopping mall n many svc shops around.
Shamdas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Service
The room is clean. The front desk service is good but the restaurant service is yet to improve especially during breakfast time. Service crews are too little, a lot of tables not clean, and new customers cannot find their seat during breakfast time.
Kelly, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dave, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Aloysius, 1-night trip
Verified Hotels.com guest review

6/10 Good

Suelynn, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

chu, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Not 4 star if you can hear all your neighbors. Walls are paper thin. Don't expect a good nights sleep. My bed actually jumped when my neighbor banged their door.
Richard, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Rui Chieh, 1-night business trip
Verified Expedia guest review

8/10 Very good

Irina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and excellent location
Heok Seng, 5-night business trip
Verified Hotels.com guest review