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La Hacienda Hotel, at Xcaret

Property class: 2.5
Hotel with spa, near Xenses Park

Choose dates to view prices

When you stay at La Hacienda Hotel, at Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities

Main amenities (8)

  • Housekeeping (on request)
  • Full-service spa
  • Outdoor pool
  • Terrace
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
  • Espresso maker
  • Blackout curtains
The current price is S$105
includes taxes & fees
23 Aug - 24 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

A bedroom with a bed, dresser, TV, and a large painting.

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

A bedroom with a large bed, two bedside lamps, a ceiling fan, and a view of greenery through the windows.

Deluxe Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

A hotel room with two beds, a wooden headboard, a large painting, and a TV.

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

A hotel room with a large bed, two bedside lamps, a decorative wall piece, a green couch, and a window with a view of trees.

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

A spacious room with a large bed, a leather sofa, and a glass coffee table. There are multiple windows providing natural light and views of greenery outside.

Royal Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
Ave. Rancho Viejo al Parque XCaret, Fracc. 1, Lote 13 entre Calle de los Sentidos y Calle Xangos, Playa del Carmen, QROO, 77712

What's nearby

  • Xenses Park - 5 min walk - 0.4 km
  • Xcaret Eco Theme Park - 14 min walk - 1.2 km
  • Río Secreto - 14 min walk - 1.2 km
  • Xplor Theme Park - 16 min walk - 1.4 km
  • Cenote Santa Cruz - 4 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.8 miles/22.2 km

Restaurants

  • ‪Viva Wyndham Maya - ‬10 min drive
  • ‪Cupcake Cafe - ‬7 min drive
  • ‪Mercado de la Merced - ‬6 min drive
  • ‪La Barra Artesanal - ‬10 min drive
  • ‪Tama Mon - ‬5 min drive

About this property

La Hacienda Hotel, at Xcaret

  • When you stay at La Hacienda Hotel, at Xcaret, you'll be within a 15-minute walk of Xplor Theme Park and Xenses Park. Guests can go for a swim in the outdoor pool, then visit the spa to be pampered with massages. Other features include a terrace and a garden.

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • On-site parking includes off-street options
    • Free off-site parking within 3 ft
DONE

Other information

    • Designated smoking areas

Property amenities

Services

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Facilities

  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor furniture

Accessibility

  • Smooth flooring in room

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))

Food and drink

  • Chef

More

  • Housekeeping on request
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Terasu Riviera Maya. Services include massages. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Frequently asked questions

Is there a pool at La Hacienda Hotel, at Xcaret?

Yes, there's an outdoor pool.

Are pets allowed at La Hacienda Hotel, at Xcaret?

Sorry, pets aren't allowed.

Is parking offered on site at La Hacienda Hotel, at Xcaret?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at La Hacienda Hotel, at Xcaret?

No, this hotel doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.

What is there to do at La Hacienda Hotel, at Xcaret and nearby?

La Hacienda Hotel, at Xcaret has a spa and an outdoor pool, as well as a garden.

What's the area around La Hacienda Hotel, at Xcaret like?

La Hacienda Hotel, at Xcaret is a short 13-minute walk from Xplor Theme Park and 15 minutes' walk from Xcaret Eco Theme Park.

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