Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Property class: 5 and above

Choose dates to view prices

At Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive, you can spend time at the beach getting a beach massage, plus you'll only be steps from Cenote Santa Cruz. There's plenty of fun with the 15 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. CHIBALI, one of 20 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free breakfast
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 20 restaurants and 2 poolside bars
  • 14 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 15 outdoor pools and indoor pool
  • Free airport shuttle
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Supervised childcare (surcharge)
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Private hot tub
The current price is S$1,648
includes taxes & fees
17 Oct - 18 Oct

Why we love this property

Seaside fun getaway
This all-inclusive beachfront resort offers white sand relaxation and adventure. Kayaking, fishing, and beachside massages await guests.
Work and beach bliss
Tackle business tasks in the fully equipped centre, then recharge with beachside massages. The property offers 14 bars and a 24-hour gym for balance.
Culinary paradise
Mexican cuisine awaits at 11 restaurants with pool-view options. This hotel offers 14 bars, a cafe, free full breakfast, and private dining for couples.

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Suite (River Spa)

A modern hotel room with a bed, a desk, a sofa, a glass table, and a large mirror.

Suite (River Spa)

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite, Oceanfront (Adults Only)

A hotel room with a large bed, a desk, a chair, a small table, and a sofa. There is a TV mounted on the wall and a window with a view of the ocean.

Suite, Oceanfront (Adults Only)

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Oceanfront

A hotel room with a large bed, a desk with a chair, a balcony with a view of palm trees, and a large framed artwork on the wall.

Family Suite, Oceanfront

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite Garden

A hotel room with a sofa, a bed, a dining table, and a TV.

Suite Garden

8.2 out of 10
Very good
(119 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

A dining area with a wooden table and chairs, a woven pendant light, and large windows offering a view of greenery.

Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View

A hotel room with a bed, desk, and a TV. The room has a balcony with a view of the sea.

Suite, Ocean View

9.4 out of 10
Exceptional
(33 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite River

A hammock on a balcony with a view of a pool and a building with stone walls and balconies.

Suite River

8.8 out of 10
Excellent
(101 reviews)
  • River view
  • 61 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Oceanfront (Swim-up, Adults Only)

A pool area with a stone wall, a hammock, and a reflection in the water.

Room, Oceanfront (Swim-up, Adults Only)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Swim Up, Garden)

Room

Room (Swim Up, Garden)

9.0 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (Adults Only)

A modern hotel room with a bed, two chairs, a desk, and a small stool.

Junior Suite (Adults Only)

  • Sea view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (River, Adults Only)

A modern hotel room with a large bed, a sofa, a dining table, and a desk.

Suite (River, Adults Only)

9.6 out of 10
Exceptional
(7 reviews)
  • River view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Master)

A modern hotel room with a large bed, a desk, a chair, and a balcony with a view.

Suite (Master)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (River Spa)

A modern room with a glass table, wooden chairs, a large TV, and a balcony with a hammock.

Suite (River Spa)

9.0 out of 10
Wonderful
(9 reviews)
  • River view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Spa)

A modern hotel room with a large bed, a desk, a dining area, and a TV mounted on the wall.

Junior Suite (Spa)

  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Garden Spa, Adults Only)

A modern hotel room with a large bed, a balcony with a hammock, a desk, and a TV.

Suite (Garden Spa, Adults Only)

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite with River View

A hotel room with a large balcony, a bed, a desk, and a chair.

Suite with River View

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 53 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite (River Jump)

A modern bedroom with a bed, bedside tables, a sofa, and a large mirror.

Suite (River Jump)

  • River view
  • 59 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Master)

A modern bedroom with a large bed, two armchairs, a wooden coffee table, and a dining area with a chair and table.

Suite (Master)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 126 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite

A modern bedroom with a bed, bedside tables, a sofa, and a large mirror.

Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Connecting Rooms

A hotel room with two beds, a wooden headboard, a desk with a chair, and a large window with a view of palm trees.

Suite, 2 Bedrooms, Connecting Rooms

  • Sleeps 8
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Adjoining)

A hotel room with two beds, a wooden headboard, a desk with a chair, and a large window with a view of palm trees.

Suite, 2 Bedrooms (Adjoining)

  • Sleeps 8
  • 2 Queen Beds

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About the area

Map
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

What's nearby

  • Museum of Popular Mexican Art - 11 min walk - 1.0 km
  • Cenote Santa Cruz - 16 min walk - 1.4 km
  • Xenses Park - 17 min walk - 1.5 km
  • Xcaret Eco Theme Park - 19 min walk - 1.6 km
  • Xplor Theme Park - 3 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 58 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 13.1 miles/21.1 km
  • Free airport shuttle

Restaurants

  • ‪El Xentral - ‬10 min walk
  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪The Buffete - ‬3 min walk
  • ‪Cupcake Cafe - ‬9 min drive
  • ‪Las Playas - Hotel Xcaret México - ‬13 min walk

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

  • At Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive, you can spend time at the beach getting a beach massage, plus you'll only be steps from Cenote Santa Cruz. There's plenty of fun with the 15 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. CHIBALI, one of 20 restaurants, serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 poolside bars, a free airport shuttle and a 24-hour fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.

All-inclusive details

  • All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkelling

Land activities

    • Spa facilities
    • Limited spa services
    • Children's club

Entertainment

  • On-site entertainment and activities

At a glance

Hotel size

    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Supervised childcare*

Pets

    • Pets allowed (dogs only, up to 10 kg per pet)*
    • Service animals welcome

Parking

    • Free on-site self-parking
    • On-site parking is limited

Transfers

    • Free airport shuttle on request (available 24 hours a day)

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–noon
  • 20 restaurants
  • 14 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • 2 coffee shops
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Outlet covers
  • Pushchair

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Shopping
  • Pool table
  • Fishing
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 10 buildings/towers
  • Built in 2017
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • 15 outdoor pools
  • An indoor pool
  • Designer shops on-site
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide
  • Banquet hall
  • Outdoor entertainment area

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 102

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress
  • Day bed

What to enjoy

  • Private indoor hot tub
  • Balcony
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Uses some LED lighting

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Dining

CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.
LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 3000 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen
Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours All Fun Inclusive
Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Frequently asked questions

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive offer free cancellation for a full refund?

Yes, Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Yes, there are 15 outdoor pools, an indoor pool and a children's pool.

Are pets allowed at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Yes, dogs are welcome, with a maximum weight of 10 kg per pet. There's a charge of MXN 3000 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive and nearby?

Have fun with on-site activities such as kayaking, rowing and fishing and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 15 outdoor swimming pools. Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive also has 2 swim-up bars, 2 poolside bars and a 24-hour fitness centre, as well as a sauna, an arcade and a garden.

Are there restaurants at or near Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive?

Yes, there are 20 on-site restaurants, featuring beachfront dining, Mexican cuisine and pool views.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive have rooms with private hot tubs?

Yes, each room has a indoor private hot tub.

Does Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive like?

Hotel Xcaret Mexico - All Parks / All Fun Inclusive - All inclusive is located on the waterfront, a short 17-minute walk from Xcaret Eco Theme Park and 16 minutes' walk from Xenses Park.

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Reviews

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.8

Excellent

9.4

Cleanliness

9.2

Amenities

8.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The food at the property was consistently described as delicious and top-notch. (169 reviews)
  • The all-inclusive experience was exceptional with delicious food, top-shelf beverages, and a wide range of activities. (51 reviews)
  • The pools were numerous, lovely, and beyond all expectations with great options for all guests. (37 reviews)
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Popular mentions

Food
Service staff
Room
Parks
Restaurant
Family friendly
Trip
Amenities
Booking
Recreation

Reviews

Verified review

10/10 Exceptional

Very nice property, beautiful rooms, food was amazing. So much to do specially with kids.
Verified review

10/10 Exceptional

Amazing property, not overcrowded, great for families.
Verified review

10/10 Exceptional

It's paradise 😍 We loved staying in Xcaret Resort and hope to go back soon!!! Our room had a great view 💖
Verified review

10/10 Exceptional

The resort was beautiful, the staff were all extremely friendly and very helpful. The food was phenomenal and everything about the hotel was great.
Verified review

10/10 Exceptional

Very nice stay, lots of activities and good food.
Verified review

10/10 Exceptional

Excellent hotel and amazing staff. This was a fun and authentic Mexican all inclusive. Breathtaking views and delicious food
Verified review

10/10 Exceptional

I love everything about Xcaret Hotel México, get ready to walk but since the property is so gorgeous you always will have a view, hope to be back soon !!
Verified review

10/10 Exceptional

Beautiful Experience
Verified review

10/10 Exceptional

Amazing views our check in process was good Adal made accommodations for us for the room to be just how we wanted my kids and us loved it we will start going more often
Verified review

10/10 Exceptional

Staff was amazing! So much to see and do. Beautiful buildings and pools everywhere. Food was great.
Verified review

10/10 Exceptional

The pools and amenities were beyond all expectations. The hotel was beautiful. The food was incredible. So many options and they were all delicious.
Verified review

10/10 Exceptional

It was great, we actually upgraded to fuego since we went without kids and fuego it for adults only
Verified review

10/10 Exceptional

Clean room not so good. We have to call. No mini bar replacement. Staff of the specialties restaurant were superb but from the buffet restaurants no so good
Verified review

10/10 Exceptional

Food delicious, pools clean, drinks all premium. The only thing I would not recommend is Teatro del Rio, not because of the show(which is phenomenal) but the food was horrible,, I think the should not be offering food if is not going be be at the high of rest of the restaurants.
Verified review

10/10 Exceptional

Clean rooms Staff is very polite Perfect
Verified review

10/10 Exceptional

What a beautiful and amazing property!! We were a family of 4(2 adults 2 kids ages 10 and 11) and there was so many things to do here for all of us. The food was fantastic. We will be coming back again!
Verified review

10/10 Exceptional

We had a great time and our kids from age 3-9 all had plenty of activities and options to keep them busy!
Verified review

10/10 Exceptional

Excellent service, all included no need to spend money on meals or parks. Just if you want to do some activities
Verified review

10/10 Exceptional

A beautiful resort with nice design and a local touch that makes it one of kind. Very big but with many different sections and a good choice of restaurants
Verified review

10/10 Exceptional

Excellent service. 10/10. Best family vacations parks are all fun for the whole family . Food is excellent many many to choose from. Recommends 100% must go to Xcaret and call The experience
Verified review

6/10 Good

The hotel itself was very nice and clean, it has many restaurants. I did not find the food very good or tasty as I was expecting, but overall, it was very good. The only issue is staff, not as friendly. I have been in many other resorts in Cancun and this is for the worst when it comes to staff. Seem like they don’t enjoy seeing people having fun.
Verified review

10/10 Exceptional

This was our first time at this result and we had an amazing time. We stayed for five days and definitely did not see everything at the property. We ate at a different restaurant every night and the food here is not what you would expect from an all-inclusive it is amazing! We are definitely coming back.
Verified review

10/10 Exceptional

This is an incredible property. We were able to enjoy the fun adventures at the parks as well as the hotel. Although expensive, if you and your family are adventure enthusiasts, it’s a good deal.
Verified review

10/10 Exceptional

I had a great stay at Hotel Xcaret México. The all-inclusive experience is amazing—not just food and drinks, but also access to parks, which makes it very unique. The resort is beautiful, surrounded by nature, and the rooms are clean and comfortable. Food quality was excellent, though reservations for popular restaurants can be hard to get. Overall, a perfect mix of relaxation and adventure—highly recommend!
Verified review

10/10 Exceptional

I agree with Miguel Quintana Pila, Xcret has the best Parks in the world!