Aloft by Marriott Playa del Carmen

Property class: 4
Pet-friendly hotel with 2 outdoor pools, connected to a shopping centre, near Playa del Carmen Main Beach

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Aloft by Marriott Playa del Carmen puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the pool and helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Breakfast available
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Lift
The current price is S$102
includes taxes & fees
17 Oct - 18 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

Breezy, Room, 1 King Bed, Smoking, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Breezy, Room, 2 Queen Beds, Smoking, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 81 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Balcony

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Guadalupe Church - 3 min walk - 0.3 km
  • Mamitas Beach - 18 min walk - 1.5 km
  • Quinta Avenida - 3 min drive - 2.1 km
  • Playa del Carmen Main Beach - 3 min drive - 2.5 km
  • Punta Esmeralda Beach - 7 min drive - 2.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive
  • Tulum Intl. Airport (TQO) - 117 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.8 miles/20.7 km

Restaurants

  • ‪Tacos el Rey - ‬5 min walk
  • ‪Yo Amo México - ‬9 min walk
  • ‪Danilo Coffee House - ‬8 min walk
  • ‪Las Ollas Calientes - ‬9 min walk
  • ‪Fondita del terrors - ‬9 min walk

About this property

Aloft by Marriott Playa del Carmen

  • Aloft by Marriott Playa del Carmen puts you a short five-minute drive from Quinta Avenida and Playa del Carmen Maritime Terminal. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at one of the 2 bars/lounges. Other features include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say great things about the pool and helpful staff.

All-inclusive details

  • All-inclusive room rates at Aloft by Marriott Playa del Carmen are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

At a glance

Hotel size

    • 167 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 18 kg per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site parking only available on request
    • Secured covered on-site self-parking (MXN 200 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Shared microwave
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Local/corner shop

What to do

  • Beach nearby

Working away

  • 24-hour business centre
  • 3 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2022
  • Rooftop garden
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • Shopping centre on-site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • Reception hall
  • Dock
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Down duvet

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Mini fridge
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Water-efficient showers only

Special features

Dining

Nook – On-site restaurant. Open daily.
W XYZ Bar – On-site bar. Open daily.
Splash RoofTop – On-site rooftop bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 240 for adults and MXN 150 for children

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 2000 per stay
  • Pets are allowed for an extra charge of MXN 450 per pet, per night

Parking

  • Covered self-parking costs MXN 200 per day
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Aloft by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Aloft by Marriott Playa del Carmen?

Yes, there are 2 outdoor pools.

Are pets allowed at Aloft by Marriott Playa del Carmen?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 18 kg per pet. There's a charge of MXN 450 per pet, per night, and there's also a deposit of MXN 2000 per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Aloft by Marriott Playa del Carmen?

Yes. Self-parking costs MXN 200 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Aloft by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Aloft by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at Aloft by Marriott Playa del Carmen and nearby?

Aloft by Marriott Playa del Carmen has 2 outdoor pools and 2 bars.

Are there restaurants at or near Aloft by Marriott Playa del Carmen?

Yes, there's an on-site restaurant, Nook.

What's the area around Aloft by Marriott Playa del Carmen like?

Aloft by Marriott Playa del Carmen is a short 18-minute walk from Playa 88 and 4 minutes' walk from Guadalupe Church. Travellers give top marks for the hotel's prime location.

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Reviews

Aloft by Marriott Playa del Carmen Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Amenities

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool area was a highlight, with many guests praising its infinity pool, beautiful views, and excellent space to relax. (64 reviews)
  • The hotel's restaurant served great food, with fresh and delicious options, and the breakfast was particularly popular and well-regarded. (30 reviews)
  • The hotel is within a short walking distance to the beach, making it a convenient and ideal location for beachgoers. (26 reviews)
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Popular mentions

Room
Service staff
Beach
Location
Rooftop pool
View
Breakfast
Restaurant
Grocery store
Bar

Reviews

Verified review

10/10 Exceptional

Amazing staff beautiful property in proximity to everything. Family friendly and wheelchair accessible loved it!
Verified review

10/10 Exceptional

The pool is amazing!
Verified review

10/10 Exceptional

Nice hotel, friendly staff and good pool area
Verified review

8/10 Very good

Breakfast was good, outdoor pool was amazing
Verified review

10/10 Exceptional

I had a great stay …. Clean and centrally located…. I highly recommend it.
Verified review

8/10 Very good

Nice clean hotel in very good location. Breakfast was fresh with excellent variety that was changing every day.
Verified review

10/10 Exceptional

Location and staff was excellent
Verified review

10/10 Exceptional

Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
Verified review

10/10 Exceptional

We had an excellent stay at the Aloft. Great rooms and great location. A wonderful staff with a solid breakfast. Would stay here again—in fact, I look forward to it. Keep up the wonderful work!
Verified review

10/10 Exceptional

The room was clean and the staff very friendly and helpful. If they ask me for one thing to complain about it could be that I would love more space to organize your clothes.Just that everything else was great I will stay here every time I’m In playa
Verified review

10/10 Exceptional

Great stay. Super nice pool and clean hotel. Beautiful pool. Breakfast was amazing each day and servers on point. Alejandra at the breakfast place was very professional and attentive. Location is the key and this hotel was everything we wanted to experience.
Verified review

10/10 Exceptional

Spotless, amazing rooftop pool, central location
Verified review

10/10 Exceptional

This is an excellent hotel. It is quite new with spacious rooms and good amenities. It is in a quiet area but close to 5th Avenue, the beach and many restaurants. The staff are exceptional. I will certainly stay again when in Playa.
Verified review

10/10 Exceptional

Pool was great. Room was awesome. Staff was wonderful. Breakfast not so good.
Verified review

8/10 Very good

Everything was great but the breakfast was pretty bad. Great grocery store just below the hotel with tons of fresh food. Definitely hit that up!
Verified review

10/10 Exceptional

Great place, great staff, clean place
Verified review

10/10 Exceptional

Great location, stay here every year, this was my 3rd stay. Love the amenities, pool areas, service and staff always top notch. Pool towels showing their age, everything else was pretty good.
Verified review

10/10 Exceptional

Enjoyed the location - the staff was great
Verified review

10/10 Exceptional

Amazing clean rooms! Service was top notch and everyone working there was very professional and helpful.
Verified review

10/10 Exceptional

The hotel is one block from the heart of the action in Playa Del Carmen but you'd never know by how quiet it was. The hotel is clean, the staff are friendly. Great location, very safe, lots of food options around
Verified review

6/10 Good

Loved the roof top pool! Room was nice but very basic. Staff were very attentive!
Verified review

10/10 Exceptional

We really enjoyed our stay. The hotel has a great pool area, big rooms, and comfortable beds. The only downside was the bathroom layout with sliding and glass doors opening to the hallway/room, which is not very practical when travelling with friends. Excellent location right by 5th Avenue, close to restaurants and shops, plus a good gym and outdoor training options across the street.
Verified review

10/10 Exceptional

Clean room, friendly staff and fantastic rooftop pool. The location was great, just a minute away from 5th avenue and about 10 min walk to Mamita's beach. It was extremely convenient having a super market below the hotel as well. However, on some nights I believe the rooftop would play music quite loudly until midnight. It wasn't a huge issue for my family but just something to keep in mind.
Verified review

10/10 Exceptional

Clean room, staff very professional and friendly
Verified review

10/10 Exceptional

Great location. With a supermarket, a coffee shop and a taqueria downstairs, close to everything. Looks to be very new building and super clean. The room was big, I wish there was a microwave. The rooftop pools were awesome! Didn't try the restaurant but it looked very good. Will stay again if we don't opt for an all-inclusive resort.