Situated by the ocean, Sanctuary Lakes Fauna Retreat is a great choice for a stay in Hervey Bay. An outdoor pool and a snack bar/deli are other highlights, and apartments offer upmarket features such as indoor private hot tubs and soaking baths.
Languages
Chinese (Mandarin), English
At a glance
Property size
36 apartments
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: 5:00 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Special check-in instructions
The property charges 1.68 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Other information
Smoke-free property
No alcohol served on site
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
An indoor hot tub
A private hot tub
Internet
Free WiFi
Parking and transport
Free self-parking on site
Return airport shuttle (surcharge)
Family friendly
Children stay for free (see details)
Playground
Kitchenette
Fridge
Stovetop
Microwave
Electric kettle
Cookware/dishes/utensils
Dining
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Combined shower/bath
Deep-soaking bath
Hairdryer
Shampoo
Toilet paper
Soap
Free toiletries
Towels provided
Living spaces
Library
Entertainment
TV
DVD player
Outdoor areas
Patio
Terrace
Barbecue
Garden
Picnic area
Laundry
Laundry facilities
Comfort
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Tour/ticket assistance
Limited housekeeping
Iron/ironing board
Corner/local shop
Front desk (limited hours)
Location highlights
Near the ocean
On the lake
Near the boardwalk
In the suburbs
In a regional park
Things to do
Whale watching nearby
Golf nearby
Golf lessons nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Window guards
Outdoor lighting
General
36 rooms
Individually decorated
Individually furnished
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Credit card charges are subject to an extra charge of 1.68 per cent
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the swimming pool without adult supervision
Policies
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, window guards and outdoor lighting on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Also known as
Sanctuary Lakes Fauna Retreat
Sanctuary Lakes Fauna Retreat Condo
Sanctuary Lakes Fauna Retreat Condo Urangan
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Hervey Bay, Fraser Coast
ctuary s Fauna Retreat Uranga
Sanctuary Lakes Fauna Retreat Urangan
Sanctuary Lakes Fauna Retreat Aparthotel
Sanctuary Lakes Fauna Retreat Aparthotel Urangan
Frequently asked questions
Does Sanctuary Lakes Fauna Retreat offer free cancellation for a full refund?
Yes, Sanctuary Lakes Fauna Retreat does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Lakes Fauna Retreat?
Yes, there's an outdoor pool.
Are pets allowed at Sanctuary Lakes Fauna Retreat?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Lakes Fauna Retreat?
Yes, there's free self parking.
Is an airport shuttle service offered by Sanctuary Lakes Fauna Retreat?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sanctuary Lakes Fauna Retreat?
Check-in start time: 2 PM; check-in end time: 5:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sanctuary Lakes Fauna Retreat and nearby?
Sanctuary Lakes Fauna Retreat has an outdoor pool and private indoor hot tubs, as well as a picnic area and a garden.
Does Sanctuary Lakes Fauna Retreat have private hot tubs?
Yes, each apartment has a indoor private hot tub and a deep soaking bath.
Does Sanctuary Lakes Fauna Retreat have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a microwave.
Does Sanctuary Lakes Fauna Retreat have any outdoor private spaces?
Yes, each apartment features a patio.
What's the area around Sanctuary Lakes Fauna Retreat like?
Sanctuary Lakes Fauna Retreat is a short 12-minute walk from Urangan Pier and 13 minutes' walk from Hervey Bay Botanic Garden.
Sanctuary Lakes Fauna Retreat Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 November 2024
Marilyn
Marilyn, 3-night trip
Verified Hotels.com guest review
6/10 Good
30 August 2024
Lovely surrounds
Beautiful location.very comfortable bed.
Bathroom very clean.Lounge chairs badly stained could do with covers. Microwave rusty. In saying that I would stay again. Value for money
Yvonne
Yvonne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 August 2024
Many thanks to the owners putting ours fears, of our 1am arrival, to rest by sorting out a taxi and clear information how to get in.
The location is wonderful especially if you like birdlife!
A relaxing stop off to go to K’Gari and couldn’t have asked for more!
Peter
Peter, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
The tranquility and relaxation of the surroundings and wildlife was really lovely
Debra
Debra, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
9 August 2024
our cabin a little dated, but extremely good value for what it was with comfy bed & great shower pressure in pleasant sanctuary with easy check in etc there are some amazingly renovated cabins within in this gated bird & turtle sanctuary but we chose to save a few dollar in a more dated one & it was very adequate.
Kathy
Kathy, 3-night romance trip
Verified Wotif guest review
8/10 Very good
29 July 2024
loved the wild life.our cabin was comfortable but needed a little up dating.a few small maintenance issues could be addressed.but in all great place to stay.we will certainly come back.
Andrew
Andrew, 3-night romance trip
Verified Expedia guest review
8/10 Very good
9 May 2024
Clean and comfortable stay. Close drive to everything.
Cassi
Cassi, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
6 May 2024
at the edge of nature and a lake
david
david, 2-night family trip
Verified Wotif guest review
10/10 Exceptional
9 April 2024
Great little quiet spot with room to park the boat after a day on the water
Rod
Rod, 4-night romance trip
Verified Wotif guest review
8/10 Very good
8 April 2024
Lovely environment. WI a bid not connected for short times. Signal a bit weak.
ROBIN
ROBIN, 3-night trip
Verified Wotif guest review
2/10 Poor
22 March 2024
very poor condition
paul
paul, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
29 February 2024
Quiet, private cabins with a great outdoor area next to the lake. Fully equipt kitchen with everything needed to cook for yourself.
Emma
Emma, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
26 February 2024
Such a tranquil place to stay. Thank-you
Sue
Sue, 2-night trip
Verified Wotif guest review
4/10 Fair
18 December 2023
Liam
Liam, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
15 December 2023
Norma
Norma, 2-night trip
Verified Wotif guest review
8/10 Very good
5 November 2023
Definitely aging, but for the price, it’s brilliant value for money, peaceful & quiet
Dan
Dan, 2-night trip
Verified Wotif guest review
10/10 Exceptional
29 October 2023
First time stay but definatly not my last 4 nights in a lovely comfortable villa quite surrounds a fully equiped unit nothing short of great hosts frendly and helpfull free wi-fi intrernet also
Thank you Sanctuary Lakes
Lewis
Lewis, 4-night trip
Verified Wotif guest review
10/10 Exceptional
15 October 2023
Nice place
Daniela
Daniela, 3-night trip
Verified Wotif guest review
8/10 Very good
3 October 2023
very quiet and relaxing….sadly the fan did not work, & the curtains did not close properly as they were broken…all in all the quietness of the place made it very enjoyable :)
ke
ke, 4-night trip
Verified Wotif guest review
6/10 Good
29 September 2023
John
John, 4-night trip
Verified Wotif guest review
8/10 Very good
17 September 2023
Very restful environment. No traffic noise and very private cabins. The managers promptly addressed any problems that arose so no frustrations...
Andy
Andy, 10-night trip
Verified Wotif guest review
4/10 Fair
11 September 2023
We rented two chalets side by side - The fridges were not working - one froze everything, the other leaked water all day. The floors were sticky - as if they had been vacuumed but not mopped. the ceiling fan was so noisy we had to switch it off. Crockery was chipped - generally the chalets were run down and need updating
Audrey
Audrey, 2-night trip with friends
Verified Wotif guest review
8/10 Very good
7 September 2023
A beautiful, quiet setting in comfortable accommodation with friendly, healthy people. Will return.
Pat
Pat, 2-night romance trip
Verified Wotif guest review
10/10 Exceptional
1 September 2023
Comfortable and convenient
A very comfortable convenient place to stay in Hervey Bay. Every unit has a peaceful view over part of the lake. Everything you need for self catering. Woolworths is an easy walk away. We loved our stay at Sanctuary Lakes
Denis
Denis, 4-night trip
Verified Hotels.com guest review
8/10 Very good
27 August 2023
Room was not cleaned properly kitchen was very dirty food on appliances , furnishings were old and broken in the room , not enough coffee ,sugar,or bisc for 3 adults ,beds shower and toilet were clean