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ibis Mackay

4.0 star property
Mackay hotel with outdoor pool and restaurant

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Photo gallery for ibis Mackay

Exterior
Outdoor pool, pool loungers
Pub, al fresco dining, open daily
Front of property – evening/night
Breakfast, lunch served; Modern European cuisine, al fresco dining
In South Mackay, ibis Mackay offers a serene retreat with a garden and outdoor pool. Enjoy al fresco dining at TurBARlence restaurant or relax in the sun loungers by the pool. Stay connected with free in-room WiFi and unwind at the bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Non-smoking
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
The current price is S$127
includes taxes & fees
18 Jul - 19 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(40 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LED TV
Blackout curtains
Premium bedding
Separate bedroom
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Separate bedroom
Premium bedding
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • Harrup Park - 5 min drive - 3.7 km
  • Caneland Central - 6 min drive - 5.2 km
  • Bluewater Lagoon - 7 min drive - 5.5 km
  • Mackay Base Hospital - 7 min drive - 4.8 km
  • Mackay Marina Village & Shipyard - 15 min drive - 12.1 km

Getting around

  • Mackay, QLD (MKY) - 3 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬5 min drive
  • ‪Shamrock Hotel - ‬5 min drive
  • ‪Souths Leagues Club - ‬4 min drive

About this property

ibis Mackay

Enjoy your visit to Mackay with a stay at ibis Mackay. After visiting the fitness centre for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include an outdoor pool, a snack bar/deli and a terrace. Fellow travellers like the helpful staff and airport.

Languages

English

More about this property

VISIBILITY

At a glance

Hotel size

    • 152 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • The property charges 1.4 per cent for credit card payments
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Height restrictions apply for on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children's menu

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
ROOM

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
STAR_OUTLINE

Special features

Dining

TurBARlence – This pub specialises in Modern European cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 11 to 25 for adults and AUD 11 to 25 for children
  • Late checkout can be arranged for an extra charge of AUD 60 (subject to availability)
  • Credit card charges are subject to an extra charge of 1.4 per cent

Parking

  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay
HELP_OUTLINE

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?

Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Mackay?

Yes, there's an outdoor pool.

Are pets allowed at ibis Mackay?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at ibis Mackay?

Yes, there's free self parking.

What are the check-in and check-out times at ibis Mackay?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless social distancing and check-out are available.

What is there to do at ibis Mackay and nearby?

Ibis Mackay has an outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near ibis Mackay?

Yes, TurBARlence offers al fresco dining and Modern European cuisine.

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ibis Mackay Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Airport
Service staff
Restaurant
Shower
Water
Food
Toilet
Bathroom
Location

What guests liked

  • The restaurant served tasty food and the dining experience was great. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice stay
Daniel, 1-night trip

10/10 Exceptional

Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Paul, 1-night trip

10/10 Exceptional

Stopped here for an overnighter and it was great.
Cassandra, 1-night trip

10/10 Exceptional

Very impressive Deluxe Queen was great Also had a good meal in the restaurant
Glenn, 1-night trip

10/10 Exceptional

Great food
Timothy, 1-night trip

8/10 Very good

Lovely place to stay
Louise, 2-night trip

10/10 Exceptional

Great for overnight for flight
Sung, 1-night trip

10/10 Exceptional

Great hotel

6/10 Good

Stay was just okay. I booked 2 twin rooms for my family. Asked for a wake up call, as we were taking an early morning flight, but it never came. The location to the airport is its main plusZ
1-night trip

10/10 Exceptional

Great location, just what I needed to be close to airport.
Bernadette, 1-night trip

8/10 Very good

I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Rachelle Jean Marie, 2-night trip

10/10 Exceptional

Very convenient , only problem was the phone made a strange humming noise so we unplugged it . and the sink dripping noise was a bit annoying to sleep through, think it was from the aircon overflow. other wise great food and very convenient stay , will definitely stay again
Melanie, 4-night trip

6/10 Good

Location at airport , away from everything
Harry, 2-night trip

8/10 Very good

Everything was good only ther breakfast options needed more communication
Vincent, 1-night trip

10/10 Exceptional

Very quiet, easy access to airport and great meals: room service or restaurant downstairs.
Emilie-Jain, 1-night trip

10/10 Exceptional

It is great having a hotel right next to the airport, cheery staff and a goo diversity of food.

10/10 Exceptional

Very nice
Jale, 1-night trip

10/10 Exceptional

Clean and close to the airport
Lowell, 1-night trip

6/10 Good

Average Hotel, but sadly one of the best available in Mackay at the time of booking.
Dan, 1-night trip

10/10 Exceptional

Conveniently location
Daniel, 1-night trip

8/10 Very good

We enjoyed the dining and the ease of catching our flight the next morning
Glenn, 1-night trip

10/10 Exceptional

Good location to catch early flight.

Quick stay to catch early flight. Convenient .
Marie, 1-night trip

6/10 Good

The room was good. Check in service was good. Service at the restaurant was terrible. We ended up leaving before ordering. The parking was also difficult as the boom gate is operated by the air port.
Kayla, 1-night trip

10/10 Exceptional

Great stay

I love staying here, The beds are great and rooms always clean .. Front desk staff always very helpful..
Robyn, 1-night trip

4/10 Fair

Just a box with little inside enough room to sleep. Great staff though
Joseph, 1-night trip