ibis Mackay

Photo gallery for ibis Mackay

Primary image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Overview of ibis Mackay

UNESCO Sustainable Travel Pledge

ibis Mackay

4.0 star property
4-star hotel in South Mackay with restaurant and bar/lounge

8.8/10 Fabulous

346 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$95
Price available on 11/09/2022
Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In South Mackay

Getting around

  • Mackay, QLD (MKY) - 1 min drive
  • Mackay Station - 4 min drive
  • Nabilla Station - 21 min drive
  • Mapalo Station - 28 min drive

About this property

ibis Mackay

A great choice for a stay in Mackay, ibis Mackay is just 0.4 mi (0.6 km) from the airport. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 152 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's menu

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Garden
  • Terrace
  • Fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • English

Room amenities

Be entertained

  • LED television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

TurBARlence - This pub specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between AUD 11 and AUD 25 for adults, and AUD 11 and AUD 25 for children (approximately)
  • Late check-out can be arranged for an extra charge of AUD 60 (subject to availability)

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay offer free cancellation for a full refund?
Yes, ibis Mackay does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at ibis Mackay?
As of 17 August 2022, prices found for a 1-night stay for 2 adults at ibis Mackay on 11 September 2022 start from S$95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at ibis Mackay?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at ibis Mackay?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Mackay?
Yes, there's free self parking.
What are the check-in and check-out times at ibis Mackay?
You can check in from 2:00 PM - midnight. Check-out time is 10 AM. Late check-out is available for a charge of AUD 60 (subject to availability). Contactless check-in and check-out are available.
What is there to do at ibis Mackay and nearby?
Ibis Mackay has a fitness center and a garden.
Are there restaurants at or near ibis Mackay?
Yes, TurBARlence offers alfresco dining and Modern European cuisine. Nearby restaurants include Romeo & Juliet's Restaurant (3.1 mi), Vella's Fish Bar (3.4 mi), and Ban-na (3.6 mi).

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

Highly recommend
Helpful and professional from check-in to check-out. Friendly team at both reception/front office and restaurant. The room, although compact, had all amenities and was very clean.
Tony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vicki, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Geoffrey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night business trip
Verified Wotif guest review

10/10 Exceptional

Very clean room & the food was fresh & presented nicely with great staff
Debra, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Expected a little more for a superior room.
Adrian, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Aaron, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Todd, 1-night trip
Verified Wotif guest review

10/10 Exceptional

Excellent service
Kim, 1-night trip
Verified Wotif guest review