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Emporium Hotel South Bank

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Minibar, in-room safe, desk, soundproofing
Outdoor pool
Outdoor pool
River City King Suite | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Emporium Hotel South Bank

VIP Access

Emporium Hotel South Bank

5.0 star property
Luxury hotel with 2 restaurants, near Roma Street Parkland

9.4/10 Exceptional

840 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
267 Grey St, South Brisbane, QLD, 4101
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 4 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • In South Brisbane
  • Roma Street Parkland - 31 min walk
  • Suncorp Stadium - 32 min walk
  • XXXX Brewery - 33 min walk
  • South Bank Parklands - 1 min drive
  • Brisbane Convention and Exhibition Centre - 2 min drive
  • Queensland Performing Arts Centre - 1 min drive
  • The Gabba - 2 min drive
  • Treasury Casino - 3 min drive
  • Queen Street Mall - 3 min drive
  • University of Queensland - 19 min drive

Getting around

  • Brisbane Airport (BNE) - 28 min drive
  • South Bank Station - 5 min walk
  • South Brisbane Station - 14 min walk
  • Park Road Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • The Terrace - Emporium Hotel South Bank Brisbane - 1 min walk
  • Belle Époque - 1 min walk
  • The Ship Inn - 4 min walk
  • Guzman Y Gomez - 3 min walk
  • Hop & Pickle - 2 min walk

About this property

Emporium Hotel South Bank

Putting you within a 10-minute drive of XXXX Brewery, Emporium Hotel South Bank features a rooftop terrace, and offers an airport shuttle (available 24 hours) for AUD 125 per vehicle. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious hotel include 4 bars/lounges, an outdoor pool and a fitness centre. The comfortable beds and helpful staff get great marks from fellow travellers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 140 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (AUD 50 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • 4 bars/lounges
  • Coffee shop
  • 24-hour room service

What to do

  • Beach nearby

Working away

  • 7 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: AUD 250 per accommodation, per night
  • Cash Breakage deposit: AUD 250 per stay
  • A damage deposit of AUD 250 will be collected before check-in

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 40 per person
  • Airport shuttle service is offered for an extra charge of AUD 125 per vehicle (one-way. Maximum occupancy 4)
  • Credit card charges are subject to an extra charge of 1 per cent

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Valet parking costs AUD 50 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

Contactless check-out is available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Frequently asked questions

Does Emporium Hotel South Bank offer free cancellation for a full refund?
Yes, Emporium Hotel South Bank does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Emporium Hotel South Bank?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Emporium Hotel South Bank?
Yes, there's an outdoor pool.
Are pets allowed at Emporium Hotel South Bank?
Sorry, pets aren't allowed.
Is parking offered on site at Emporium Hotel South Bank?
Yes. Valet parking costs AUD 50 per night.
Is an airport shuttle service offered by Emporium Hotel South Bank?
Yes, an airport shuttle is available. The charge is AUD 125 per vehicle one-way.
What are the check-in and check-out times at Emporium Hotel South Bank?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
Is there an on-site casino at Emporium Hotel South Bank?
No, this hotel doesn't have a casino, but Treasury Casino (19-min walk) is nearby.
What is there to do at Emporium Hotel South Bank and nearby?
Emporium Hotel South Bank has 4 bars and an outdoor pool, as well as a sauna and a steam room.
Are there restaurants at or near Emporium Hotel South Bank?
Yes, there are 2 on-site restaurants.
What's the area around Emporium Hotel South Bank like?
Emporium Hotel South Bank is located near Streets Beach in South Brisbane, a short 5-minute walk from South Bank Station and 7 minutes' walk from Mater Private Hospital Brisbane. Travellers give top marks for the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

9.5/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Luxe and excellent hotel
As usual on our 5th visit to the Emporium it exceeded all expectations, staff are excellent, Hotel Luxe and a pleasure to stay at, The English security bloke on the door of the L21 bar is the ultimate professional and remembered us from our last visit, a true asset to the hotel..
Shane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First class
As always a first class experience with excellent service
David, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Lushest Apartment
Perfect service and a perfect stay everything was 5 star quality
Kellie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel Great... Concierge Team... outstanding!
We stayed at the Emporium Hotel South Bank over Christmas, visiting from the UK for a family wedding. We have a fabulous time at the Emporium... the room was wonderful, very spacious and light. Huge comfortable bed, enormous bathroom and fabulous views over the Brisbane River to the city. Two teams need a special mention.. (1) The Belle Èpoque Patisserie team for giving us a fabulous breakfast and gorgeous little pâtisseries every day; a charming and delightful little oasis in the Emporium; much more personable than the rooftop restaurant. (2) The concierge team who were OUTSTANDING!! In particular, a shout out to Bobby, Jimmy, Nathan & Nelson whose attentiveness, professionalism and dedication was exceptional… The Calile Hotel could learn a thing or two from them. They guaranteed we enjoyed not only the best of Brisbane, but also when our plans to visit Cairns changed at the last minute due to covid, Bobby; in his own time, worked out a detailed itinerary for a trip to the Sunshine coast.. including hotel reservations, car hire & restaurant/activity recommendations, so we could experience even more of Queensland. Finally, our heartfelt thanks to Bobby for tracking down and sourcing a very special, rare wine (only available in Moo Moo’s restaurant in Brisbane, a superb steak restaurant BTW) for my husband. He was over the moon; we’ll be saving it for a very special occasion! We will be back to Brisbane for sure and there is only one place for us to stay.. The Emporium!
Corinne, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maryanne, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Megan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

GIANNI, 2-night trip
Verified Hotels.com guest review

6/10 Good

Kylie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Infinity pool and terrace rooftop is amazing! Loved the Piano Bar too. Riverside rooms are definitely the best.
Verified Expedia guest review