Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Brisbane, Queensland, Australia
1 room, 2 adults

Sofitel Brisbane Central

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • DVD player
249 Turbot Street, Brisbane, QLD, 4000, Australia

Luxury hotel with spa, near Queen Street Mall
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Connecting/adjoining rooms available
    • DVD player
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • Amazing hotel to stay. Centrally located but above it all was the service. Can’t say…Dec 24, 2019
  • Everything about this Sofitel shouts quality and class. Excellent location right above…Dec 17, 2019

Sofitel Brisbane Central

More Info: 6823 2342

from S$189
  • Luxury Room, 1 King Bed, City View
  • Superior Double Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Superior Room, 1 King Bed
  • Luxury Double Room, 2 Double Beds, City View
  • Classic Junior Suite
  • Luxury Room, 1 King Bed

What’s around Sofitel Brisbane Central

Landmarks

  • In Brisbane Central Business District
  • Queen Street Mall - 9 min walk
  • Roma Street Parkland - 13 min walk
  • South Bank Parklands - 16 min walk
  • Eagle Street Pier - 11 min walk
  • Brisbane Botanic Gardens - 15 min walk
  • Suncorp Stadium - 23 min walk
  • Brisbane Convention and Exhibition Centre - 26 min walk

Getting around

  • Brisbane, QLD Airport (BNE) - 22 min drive
  • Brisbane Central Station - 4 min walk
  • Brisbane Roma Street Station - 10 min walk
  • Brisbane Fortitude Valley Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 416 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • WiFi in rooms*

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (AUD 47 per night)

  • Wheelchair-accessible parking on site

  • Street parking available

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
Working away
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 14273
  • Conference space size (meters) - 1326
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - in shower
  • Accessible bathtub
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Individually decorated
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 62-inch LCD TV
  • Pay movies
  • Digital TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Stephanies Spa Retreat has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Sophie's Deli - This coffee shop serves breakfast, lunch, and light fare.

Thyme2 Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Cuvée Lounge Bar - This bar serves light fare only. Open select days.

Harlequin Jack - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Sofitel Brisbane Central’s small print

Also known as

  • Sofitel Brisbane Central
  • Sofitel Brisbane Central Brisbane
  • Sofitel Brisbane Central Hotel Brisbane
  • Sofitel Hotel Brisbane Central
  • Accor Brisbane Central
  • Brisbane Sofitel
  • Sofitel Brisbane Central Hotel Brisbane
  • Sofitel Brisbane Central Hotel
  • Sofitel Central Hotel
  • Sofitel Central
  • Sofitel Brisbane Central Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 9:00 PM.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    Optional extras

    Credit card charges are subject to an extra charge

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 47 per night

    Breakfast costs between AUD 12 and AUD 32 per person (approximately)

    Airport shuttle service is offered for an extra charge of AUD 55 per vehicle (one-way)

    WiFi is available in guestrooms for AUD 29.50 per 24-hour period (rates may vary)

    Area shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Sofitel Brisbane Central

    • Does Sofitel Brisbane Central offer free cancellation for a full refund?
      Yes, Sofitel Brisbane Central does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Sofitel Brisbane Central?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Is parking offered on site at Sofitel Brisbane Central?
      Yes. Self parking costs AUD 47 per night.
    • Is there a pool at Sofitel Brisbane Central?
      Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
    • Are pets allowed at Sofitel Brisbane Central?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Sofitel Brisbane Central?
      You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Are there restaurants at or near Sofitel Brisbane Central?
      Yes, there are 3 onsite restaurants. Nearby restaurants include The Pantry (4-min walk), Collective Kitchen & Bar (4-min walk), and Cafe 63 (5-min walk).
    • Is airport shuttle service offered by Sofitel Brisbane Central?
      Yes, an airport shuttle is available. The charge is AUD 55 per vehicle one-way.
    • Is there an onsite casino at Sofitel Brisbane Central?
      No, this hotel doesn't have a casino, but Treasury Casino (13-min walk) is nearby.
    • What is there to do near Sofitel Brisbane Central?
      Recommended spots to visit include Queen Street Mall (9-min walk) and Eagle Street Pier (11-min walk), along with Roma Street Parkland (13-min walk) and Brisbane Botanic Gardens (0.8 mi).

    Recent reviews

    Very good 8.4 From 343 reviews

    Good 6.0
    Great location
    Location is very good. Very convenient when coming in from the airport. Walking distance to the central shopping area. Lots of nice restaurants nearby. But hotel itself is old and outdated. Felt more like a 3 star hotel. No bedroom slippers, no turndown service, no complimentary bottled water ( the only bottle of water in the room is AUD 9). Decor is old and outdated. Bed is saggy. Tea and coffee provided is supermarket quality. Room was dark, lacks lighting, carpets are dark, ceiling is low. Aircon not working properly, even with a change of room. Hotel staff brought us a huge stand fan. Bathroom is basic, although toiletries and amenities provided were nice and generous. Hardly Sofitel standard.
    W, sg2 night trip
    Good 6.0
    I expected more from this hotel.
    Few things were an issue which I wasn’t sure whether it was just my experience or not. The room smell unpleasant when in first came in. Sort of a musty/sweaty smell. Room service dinning was not possible on first night because no one was answering the phone. Also, had problems getting out of parking when the validated parking ticket was not working and had to get replacement. Otherwise, location is good. Quiet rooms.
    au2 night trip
    Very good 8.0
    Lost a little shine (probably Covid's fault?)
    Nice enough, but not really worth the extra money unfortunately. I know it's isn't the hotel's fault, as Covid meant that most of the place was closed (Bars, pools, spas, restaurants) But there are things I noticed that weren't right and actually let the hotel down. Silly things like some rubbish just outside the lift on out level that stayed there all weekend, which I was surprised about. I've stayed at Sofitel before and this was poorest experience so far.
    Daniel, au1 night trip
    Exceptional 10.0
    Everything was very central to Sofitel. We walked everywhere. Staff were very helpful. Great bar area....(Pina Colada’s were the best) and the restaurant was awesome. Every meal we had was delicious 😋 Highly recommend.
    Sharon, au3 night family trip
    Poor 2.0
    Checkin wasn't available until 3pm, there were no staff around to help, everything was closed down, no buffet breakfast or valet parking, even though they emailed me and charged me for an upgrade for both those items... It was like staying at an abandonded hotel...
    Brad, au1 night romance trip
    Exceptional 10.0
    City break
    Sandeep, au1 night family trip
    Exceptional 10.0
    Overall stay was excellent. Staff were brilliant.
    Darrylaston, au1 night romance trip
    Very good 8.0
    Great location easy to get to and plenty of restaurants around if you don’t want to eat at the good restaurant in the hotel
    Cassandra, au1 night family trip
    Very good 8.0
    The property is in an excellent location. It’s very easy to walk to Southbank, museums and the shops and is easy to access the train station if it’s required. The staff were very friendly and attentive. The room was very clean and had a great view of the City. I didn’t use the pool or other amenities so can’t comment on those.
    Holly, au2 night family trip
    Very good 8.0
    This is a tired hotel that does not desrve a 5 star rating. Rooms are large, but furniture and bathrooms need a full refurb. At best shower pressure is average to poor.
    Colin, au2 night business trip

    Sofitel Brisbane Central