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Franchise One Hotel

3.0 star property
Find your bliss with a rejuvenating Thai massage, then unwind at the coffee shop or explore nearby shopping malls.

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Photo gallery for Franchise One Hotel

Premium bedding, in-room safe, individually decorated
Lobby sitting area
Premium bedding, in-room safe, individually decorated
Reception
Front of property
Escape to Franchise One Hotel, where modern comforts blend with soothing spa treatments. Relax in the coffee shop or indulge in local cuisine at the on-site restaurant. Enjoy free self parking and multilingual staff assistance.

Reviews

7.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Free parking
  • Non-smoking
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Fridge
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Family Room

Premium bedding, in-room safe, individually decorated

Family Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Premium bedding
Bidet
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, individually decorated

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Fridge
HDTV
Premium bedding
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
7430 Santillan Street Corner Fernando, Street, Brgy. Pio del Pilar, Makati, Manila, 1230

What's nearby

  • Greenbelt Shopping Mall - 11 min walk - 1.0 km
  • Ayala Center - 11 min walk - 1.0 km
  • Glorietta Mall - 17 min walk - 1.5 km
  • SM Mall of Asia - 6 min drive - 4.9 km
  • Newport World Resorts - 6 min drive - 5.3 km

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 24 min drive
  • Manila Pasay Road Station - 7 min walk
  • Gil Puyat Station - 11 min walk
  • Manila EDSA Station - 19 min walk
  • Magallanes Station - 21 min walk
  • Ayala Station - 23 min walk
  • Libertad LRT Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Manmaru Japanese Restaurant - ‬1 min walk
  • ‪Little Tokyo - ‬2 min walk
  • ‪Izakaya Kikufuji - ‬1 min walk
  • ‪Shakey’s - ‬2 min walk
  • ‪Shakey’s - ‬2 min walk

About this property

Franchise One Hotel

Franchise One Hotel puts you within a 10-minute drive of SM Mall of Asia and Newport World Resorts. Guests can indulge in deep-tissue massages, and White Plate serves breakfast and lunch. This Art Deco hotel is also within a short drive of U.S. Embassy and Greenbelt Shopping Mall.

Languages

English, Filipino

At a glance

DONE

Hotel size

    • 28 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 1 PM
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and over, and test must have been administered no more than 48 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 30 days prior to check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–1:00 PM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • Television in common areas
  • Spa services
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Be entertained

  • DVD player
  • 21-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages.

Dining

White Plate – This coffee shop serves breakfast, brunch and lunch. Happy hour is offered.
White Plate Cafe – This restaurant serves breakfast, brunch and lunch. Open daily.

Fees & policies

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Local cuisine breakfast is offered for an extra charge of approximately PHP 165 to 300 per person
  • Airport shuttle service is offered for an extra charge of PHP 950 per vehicle (one-way. Maximum occupancy 4)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for PHP 450.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Franchise One Hotel Makati
Franchise One Hotel
Franchise One Hotel Makati
Franchise One Makati
Franchise 1 Hotel
Franchise One Hotel Makati, Metro Manila
Franchise One Hotel Hotel
Franchise One Hotel Makati
Franchise One Hotel Hotel Makati

Frequently asked questions

Does Franchise One Hotel offer free cancellation for a full refund?

Yes, Franchise One Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Franchise One Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Franchise One Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Franchise One Hotel?

Yes, an airport shuttle is available. The charge is PHP 950 per vehicle one-way.

What are the check-in and check-out times at Franchise One Hotel?

You can check in starting at 1 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Franchise One Hotel?

No, this hotel doesn't have a casino, but Newport World Resorts (6-min drive) and City of Dreams Manila (7-min drive) are both nearby.

What is there to do at Franchise One Hotel and nearby?

Franchise One Hotel has spa services.

Are there restaurants at or near Franchise One Hotel?

Yes, there's an on-site restaurant, White Plate.

What's the area around Franchise One Hotel like?

Franchise One Hotel is in Makati Central Business District, a short 7-minute walk from Manila Pasay Road Station and 11 minutes' walk from Greenbelt Shopping Mall.

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Franchise One Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Good

Kazuhiro, 3-night trip

10/10 Exceptional

HIDEYUKI, 2-night trip

8/10 Very good

Staff is very kind. They helped with baggages and upon checkout gave some souvenir gift which has been appreciated. Strategically located in little Tokyo - close to Legazpi village in Makati. Good rooms. They also have a small restaurant with good food, specially a breakfast menu. They have a free-to-hire DVD collection and all rooms have DVD player. If you have health conditions affecting your movements please consider that there’s no lift.
1-night trip

2/10 Poor

1-night trip

8/10 Very good

Koichi, 3-night trip

8/10 Very good

1-night trip

8/10 Very good

2-night trip

10/10 Exceptional

2-night trip

8/10 Very good

立地もよく、静かで良い
2-night trip

8/10 Very good

立地上うるさい所かと思いましたが、２重窓になっており、静かでした。
2-night trip

6/10 Good

1-night trip

10/10 Exceptional

立地とコストパフォーマンス良い。
マカティの常宿。 徒歩1分内にリトル東京,マカティスクエアがあり、数分歩けばモールやコンビニもあるのでロケーションはとても良い。 マッサージやJTV も多い。 このホテルをベースにマカティ市内はもちろんマニラやオルティガスにも足をのばせる。 大通りから10mくらい引っ込んいるので静かです。 部屋はベッド周りに余裕があり、 広く感じる。 虫が以前は時々出没していたが今はなく清潔感が良くなった。 窓が小さいのが残念です。 エアコンがセパレート式なので騒音は気にならない。 スタッフが皆、とても親切で気楽に滞在できるのが最高。 CP がとても良い。
HIDEYUKI, 2-night trip

10/10 Exceptional

コスパ良い
HIDEYUKI, 2-night trip

6/10 Good

2-night trip

10/10 Exceptional

とてもべんり
都心から ちかい
akio, 7-night trip

10/10 Exceptional

便利
akio, 4-night trip

6/10 Good

ひとり旅
フロントのお姉さんは愛想良くルームサービスも綺麗にしてるようですが唯一非常に気になったのがゴキブリが多い、その事を伝えたのですが改善されず、出来ない？ ホテルはlittle東京にも近く日本食には困らないのですが相変わらず排気ガスがすごい！
8-night trip

10/10 Exceptional

3-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

清潔感があり、コストパフォーマンス抜群。
客室、ベッド、シャワールームとトイレ全て綺麗に維持されていて清潔感は問題ないが、害は無いと思うが小さいゴキブリが時々見かけられたのが残念。これがなければコストパフォーマンスは抜群。 エアコンもセパレートタイプで騒音がないので快適でした。 冷蔵庫も設置されており買い物をした飲料、食品の保管ができてうれしい。 シャワーも水量、温水共に問題なし。 場所がリトル東京の目の前なのでショッピングや外出にも困りませんでした。 朝食は別料金ですがロビーで食べるか、部屋か選択できるので朝早いチェックアウトでしたので ルームサービスで部屋で食べるのが便利だと思う。 何より、スタッフがフレンドリーでとても親切なので気楽に宿泊できました。
HIDEYUKI, 2-night trip
This review was submitted before 2018 and has not been verified.

2/10 Poor

worse hotel
really bad!
This review was submitted before 2018 and has not been verified.

2/10 Poor

このホテルに泊まれませんでした
当日、このホテルにチェックインをしようとした際に徒歩数分の他のホテルに誘導されました。理由はホリデーだから部屋が無いと言う事でした。
This review was submitted before 2018 and has not been verified.

4/10 Fair

Affordable hotel in a good location but...
I wasn't really expecting much especially it's relatively cheap for the location, but the broken AC is a huge problem. It's already set to 19 degrees but I feel like it's on no less than 26 degrees. Asked the staff to fix the problem but all they did was to get the AC remote (which by the way is not left in the room, but in the possession of the hotel staff!), and tried adjusting it to lower temp which did absolutely nothing! It appears they don't maintain the AC. Also there are some tiny cockroaches appearing out of nowhere and it's not something you would expect from a hotel of this class. Not looking forward to check in again in this hotel, nor recommending it to anyone else, sorry.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Centrally located.
Whole night the AC didn't work well. Asked the front desk to get me another room but the attendant Joy wasn't helpful at all. We were sweating as Philippines weather always so hot and humid. Didn't get to sleep due to that.
This review was submitted before 2018 and has not been verified.

6/10 Good

エアコンが・・・
5日間滞在しました。エアコンは入室時に自動起動するはずですが毎回スイッチが入らず、その都度フロントから来てもらってリモコンで電源オンするという事に・・・。さすがに3日目からはリモコンを常備してくれました。それ以外は料金は安いし及第点です。
This review was submitted before 2018 and has not been verified.

4/10 Fair