Hotel Kavia 5th Avenida

3.5 star property
Boutique hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Hotel Kavia 5th Avenida

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Reception
Desk, blackout curtains, free WiFi, bed sheets
Front of property
Hotel Kavia 5th Avenida features a rooftop terrace and puts you only steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features of this boutique hotel include an indoor pool, a poolside bar and a snack bar/deli.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Beach sunloungers
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Satellite TV service

Room options

Available filters for rooms
Showing 2 of 2 rooms

Deluxe Twin Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Wardrobe
  • City view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

Highlights

Air conditioning
Smart TV
Blackout curtains
Ceiling fan
Rainfall showerhead
Private bathroom
Satellite channels
Wardrobe
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Central Square - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km

Restaurants

  • ‪Bloody Mary Food Drinks & Rock - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Señor Frogs - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk

About this property

Hotel Kavia 5th Avenida

Hotel Kavia 5th Avenida features a rooftop terrace and puts you only steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features of this boutique hotel include an indoor pool, a poolside bar and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 63 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Snack bar/deli

What to do

  • Beach nearby
  • Use of nearby fitness centre
  • Bike rentals nearby
  • Golf lessons nearby
  • Scooter/moped hire nearby

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • An indoor pool

Accessibility

  • Lift

Room amenities

Be entertained

  • 42-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Dining

Restaurante – On-site restaurant.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of USD 20

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico

Frequently asked questions

Does Hotel Kavia 5th Avenida offer free cancellation for a full refund?

Yes, Hotel Kavia 5th Avenida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Kavia 5th Avenida?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Hotel Kavia 5th Avenida?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Kavia 5th Avenida?

Sorry, there's no on-site parking at Hotel Kavia 5th Avenida.

What are the check-in and check-out times at Hotel Kavia 5th Avenida?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 20. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Kavia 5th Avenida?

No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.

What is there to do at Hotel Kavia 5th Avenida and nearby?

Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about.

Are there restaurants at or near Hotel Kavia 5th Avenida?

Yes, there's an on-site restaurant, Restaurante.

What's the area around Hotel Kavia 5th Avenida like?

Hotel Kavia 5th Avenida is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.

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Hotel Kavia 5th Avenida Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Beach
Building
Toilet
Drinks
Bathroom
Live music

Reviews

8/10

I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
5-night trip

6/10

Room was cleaned most days of the 5 day stay. Breakfast buffet was good - we stayed for 5 days and it was the same food every day. Had cash stolen and hotel only refunded 50 percent.
5-night trip

10/10

The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed.
1-night trip

10/10

Cool atmosphere for adults. Quiet and safe.
1-night trip

10/10

👍
1-night trip

2/10

Dirty and the roof top closed plus bar closed
1-night trip

8/10

Good
1-night trip

2/10

This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
3-night trip

6/10

The hotel is in construction don have pool and is dirty
2-night trip

10/10

The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
7-night trip

6/10

I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
2-night trip

4/10

A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize. I would not stay there again. No pool.
4-night trip

4/10

X
1-night trip

10/10

Ok
1-night trip

2/10

Horrible place but the staff was friendly
1-night trip

2/10

After showing them multiple confirmations, they still couldn’t find our reservation and told us no resort fee perks and whole roof bar and pool closed. We left and went to another bad hotel next door for 1 night and then booked a higher price hotel for 2 week stay.
14-night trip

6/10

Not a bautique hotel.
8-night trip

6/10

The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
1-night trip

2/10

Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!
2-night trip

10/10

Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
3-night trip

4/10

I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime. The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission. There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying. Breakfast is cheap, but terrible. Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction. The location is good though, and fairly quiet for Mexico.
5-night trip

2/10

If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation
5-night trip

8/10

You get what you paid for , don’t expect much
2-night trip

2/10

it was not a good experience. The power went out, they had cockroaches. Contruction, roof patio and pool closed. bad service, no coffee maker, toilet broken, no fridge. picture had balcony and they said i didnt get one, they gave me one eventually. no blankets in the room, but asked and got one. shower was great. came back to the room after a fun day at the beach and the security chased me to my room and asked where my bracelet was I said they never gave me one, it was uncomfortable. stayed there before but its gone down hill
2-night trip

8/10

The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.
1-night trip