Hotel Kavia 5th Avenida features a rooftop terrace and puts you only steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features of this boutique hotel include an indoor pool, a poolside bar and a snack bar/deli.
Playa del Carmen Maritime Terminal - 19 min walk - 1.7 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.7 km
Restaurants
Bloody Mary Food Drinks & Rock - 1 min walk
Ah Cacao Chocolate Café - 2 min walk
Señor Frogs - 1 min walk
Los Aguachiles - 2 min walk
Bar Loco Playa del Carmen - 2 min walk
About this property
Hotel Kavia 5th Avenida
Hotel Kavia 5th Avenida features a rooftop terrace and puts you only steps from Quinta Avenida. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features of this boutique hotel include an indoor pool, a poolside bar and a snack bar/deli.
Languages
English, Spanish
At a glance
DONE
Hotel size
63 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Poolside bar
Snack bar/deli
What to do
Beach nearby
Use of nearby fitness centre
Bike rentals nearby
Golf lessons nearby
Scooter/moped hire nearby
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Luggage storage
Multilingual staff
Beach sunloungers
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
Rooftop terrace
Television in common areas
An outdoor pool
An indoor pool
Accessibility
Lift
Room amenities
Be entertained
42-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Ceiling fan
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Towels
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
Special features
Dining
Restaurante – On-site restaurant.
Fees & policies
Optional extras
Late checkout can be arranged for an extra charge of USD 20
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Reina Roja
Reina Roja Hotel
Reina Roja Hotel Playa del Carmen
Reina Roja Playa del Carmen
Reina Roja Hotel Riviera Maya/Playa Del Carmen, Mexico
Frequently asked questions
Does Hotel Kavia 5th Avenida offer free cancellation for a full refund?
Yes, Hotel Kavia 5th Avenida does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kavia 5th Avenida?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Hotel Kavia 5th Avenida?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kavia 5th Avenida?
Sorry, there's no on-site parking at Hotel Kavia 5th Avenida.
What are the check-in and check-out times at Hotel Kavia 5th Avenida?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge of USD 20. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Kavia 5th Avenida?
No, this hotel doesn't have a casino, but Riviera Gran Casino (10-min walk) is nearby.
What is there to do at Hotel Kavia 5th Avenida and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about.
Are there restaurants at or near Hotel Kavia 5th Avenida?
Yes, there's an on-site restaurant, Restaurante.
What's the area around Hotel Kavia 5th Avenida like?
Hotel Kavia 5th Avenida is in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 7 minutes' walk from Playa del Carmen Main Beach.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Kavia 5th Avenida Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
7.6/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Beach
Building
Toilet
Drinks
Bathroom
Live music
Reviews
8/10
I liked so close to tour meeting places so close to beach 7 11 1 minute walk extra friendly staff
Marla Mae
5-night trip
6/10
Room was cleaned most days of the 5 day stay.
Breakfast buffet was good - we stayed for 5 days and it was the same food every day.
Had cash stolen and hotel only refunded 50 percent.
Stephanie
5-night trip
10/10
The hotel is in a great area. Faith avenue is right around the corner. Lots of restaurants and shops walked by distance. Very clean and big bed.
Graciela
1-night trip
10/10
Cool atmosphere for adults. Quiet and safe.
Natasha
1-night trip
10/10
👍
Jesus Ramirez
1-night trip
2/10
Dirty and the roof top closed plus bar closed
Fernando Brogan
1-night trip
8/10
Good
Yevhen
1-night trip
2/10
This is a motel at best. It should be rated above a 1 star. Needs to be rebuilt from the ground up.
Joe
3-night trip
6/10
The hotel is in construction don have pool and is dirty
Francisco
2-night trip
10/10
The staff was amazing. Hotel was very clean. Very walkable to restaurants, shopping and the beach.
Shelley
7-night trip
6/10
I’ve stayed at this property a few times they only give you a sheet on the bed as a blanket. The pillows are horrible. The rooftop pool was closed and found two cockroaches.This property is going downhill from the first time I stayed
rachelle
2-night trip
4/10
A lot of roches. Hotel in construcción they star making noise 8 am. Hotel very low quality. Dirty and desorganize.
I would not stay there again. No pool.
Julio
4-night trip
4/10
X
Mario
1-night trip
10/10
Ok
Jose Luis
1-night trip
2/10
Horrible place but the staff was friendly
Felipe
1-night trip
2/10
After showing them multiple confirmations, they still couldn’t find our reservation and told us no resort fee perks and whole roof bar and pool closed. We left and went to another bad hotel next door for 1 night and then booked a higher price hotel for 2 week stay.
Jeffrey
14-night trip
6/10
Not a bautique hotel.
George Dennis
8-night trip
6/10
The cleaning staff makes too much noise from very early on, it's the second time this has happened to me in that hotel.
Jay
1-night trip
2/10
Let's see, There's no windows in the room! The WiFi went down my second night and never came back. Pool was closed. They were Jack hammering with work. I left a very expensive dress shirt when I checked out. Went back the next day a it's gone. Stolen!
david
2-night trip
10/10
Such a nice hotel in Playa Del Carmen. Staff is very friendly. Natalia was great. She helped with everything we needed. Room is unique, sexy and comfortable. Rooftop is such a vibe! Loved the Open Bar on beers. Close to 5th Ave which is close to everything.
Diego
3-night trip
4/10
I loved the look of this hotel, architecturally it's quite unique. However it's long past its prime.
The rooms have a sewer small, the bedding was stained, the walls had gouge marks, and the pool was drained and out of commission.
There are some bizarre elements such as a hot tub right next to the registration desk, an old Mercedes coupe in the back of the lobby, and all the plants are dead or dying.
Breakfast is cheap, but terrible.
Someone opened my door at 4am on my first night. I have no idea what that was about and complaining to the front desk resulted in no reaction.
The location is good though, and fairly quiet for Mexico.
Verified traveller
5-night trip
2/10
If you like to be sweaty in your room smelling like wet towels then this is the place for you. Make sure you don’t get set up for a kidnap. Enjoy your vacation
Gabriel
5-night trip
8/10
You get what you paid for , don’t expect much
Carlos
2-night trip
2/10
it was not a good experience. The power went out, they had cockroaches. Contruction, roof patio and pool closed. bad service, no coffee maker, toilet broken, no fridge. picture had balcony and they said i didnt get one, they gave me one eventually. no blankets in the room, but asked and got one. shower was great. came back to the room after a fun day at the beach and the security chased me to my room and asked where my bracelet was I said they never gave me one, it was uncomfortable. stayed there before but its gone down hill
Ryan
2-night trip
8/10
The staff was not able to call a taxi. That should be a service that concierge cab handle, especially with it being a busy tourist area.