KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western puts you a short five-minute drive from Nijō Castle and Kawaramachi Street. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness centre for a workout, you can unwind with a drink at the bar/lounge. Also, Nishiki Market and Pontocho Alley are a short five-minute drive away. Fellow travellers say great things about the helpful staff. Public transportation is only a short walk: Marutamachi Station is 8 minutes and Nijojo-mae Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
57 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Working away
Computer station
Services
24-hour front desk
Concierge services
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness centre
Traditional architecture
Accessibility
Lift
Smooth flooring in public areas
Room amenities
Be entertained
LCD television
Digital TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Heated floor (bathroom)
Freshen up
Bidet
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Continental breakfast is offered for an extra charge of approximately JPY 2750 per person
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Kaya Kyoto Nijo Castle Bw Signature Collection
Frequently asked questions
Are pets allowed at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Sorry, pets aren't allowed.
Is parking offered on site at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Sorry, there's no on-site parking at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western.
What are the check-in and check-out times at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western?
Yes, there's an on-site restaurant.
What's the area around KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western like?
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western is a short 8-minute walk from Marutamachi Station and 12 minutes' walk from Nijō Castle.
KAYA Kyoto Nijo Castle, BW Signature Collection by Best Western Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
19 December 2024
Cute and cozy
Jose
Jose, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Charles K Y
Charles K Y, 5-night family trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Fall trip to Kyoto
Stayed at the property for 5 nights. The rooms were clean and the beds comfortable. The best thing about this hotel is its location. The bus routes u are most likely to take as a tourist pass within 100m of this hotel, so getting around is a breeze.
Kedar
Kedar, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2024
Great hotel for short break in Kyoto
Excellent hotel for a short break in Kyoto
Peter
Peter, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Dar
Dar, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Great location to enjoy a quiet neighborhood with local coffee and shopping but only a ten minute walk to nearest train station. Rooms are spacious and staff was very kind and helpful, would recommend this property to anyone travelling to the area.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Lovely retreat in Kyoto!
We loved this location and everything about the hotel. The service and welcome were exceptional! The rooms were large and very inviting with all amenities needed and then some. It was such a lovely room to relax in at the end of long walking/exploration days in beautiful Kyoto. I could not recommend this more highly especially for the cost! I would definitely return here again.
Amy
Amy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 October 2024
Convenient to Nijo Castle and the Imperial Palace but not many dining options within walking distance. Clean, modern and very quiet. Wonderful bathroom.
thomas
thomas, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Awesome hotel
Hotel was awesome, staff excellent.
MARGGIE M
MARGGIE M, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
Brett
Brett, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
Rebecca
Rebecca, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
The hotel was lovely, nice amenities, and the staff very accommodating.
Kimberly
Kimberly, 3-night family trip
Verified Hotels.com guest review
6/10 Good
2 September 2024
Staff were not competent English speakers which is unexpected for a hotel (which presumably consistently hosts non-Japanese speakers). Room cleaning service was poor quality. Hotel well-located (next to Nijo castle)
Suleiman
Suleiman, 3-night trip
Verified Expedia guest review
10/10 Exceptional
29 August 2024
mohssen
mohssen, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Nice hotel, quiet and clean.
YINGYING
YINGYING, 3-night family trip
Verified Expedia guest review
8/10 Very good
22 August 2024
Almost everything about this hotel is perfect. The room was very clean and the staff are just the best! I especially liked the bathroom, which we had the standing shower and tub. The water pressure is strong and I feel like I get a little massage from it. My only complaint of the hotel is the location. It is 11 minutes away from the nearest subway station and walking in the summer heat was too much. The nearest bus stop is 3 minutes away so that helped. Dining options are not as great as it is in an area that is more residential. Although the very best sushi restaurant we ever had is just across the hotel. I think if this hotel was located in a more popular area the daily rate would have been much higher. So we paid mid price for a luxury hotel. They don’t have laundromat on site but provide laundry service. There was a coin laundromat on the street behind the hotel so it was not too bad to walk over to do our laundry. Would we choose this place again? If in cooler weather we would definitely stay here again as walking for 11 minutes is not bad if it is not too hot. And if you like a quiet area, then this hotel is perfect.
Catherine
Catherine, 4-night family trip
Verified Expedia guest review
4/10 Fair
21 August 2024
Nice hotel but no amenities and poor service. Location was great though.
Verified traveller
5-night trip
Verified Hotels.com guest review
6/10 Good
17 August 2024
They couldn’t provide us extra pillows. And the front desk personal speaks a little English.
Ana Laura
Ana Laura, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
31 July 2024
Tom
Tom, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 July 2024
My stay at KAYA Kyoto Nijo Castle was truly delightful for me and my wife. The hotel was exceptionally quiet and clean, providing a peaceful and comfortable environment. The staff was incredibly friendly and accommodating, always ready to assist with any needs or questions. Additionally, the location was excellent, making it easy to explore the beautiful city of Kyoto. I highly recommend this hotel for anyone visiting the area.
James
James, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
12 July 2024
Excellent
Had an amazing stay ! Amenities were as described and staff was absolutely lovely!
Will definitely recommend this stay to anyone
Simran
Simran, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 July 2024
Staff English proficiency can be better
Lewis
Lewis, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 July 2024
they thought of everything in the room!
Richard
Richard, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
30 June 2024
New hotel, clean, efficient customer services, walking distance to castle.