Guests
All properties in Kyoto, Kyoto Prefecture, Japan

Cross Hotel Kyoto

Riverfront hotel with restaurant, near Kawaramachi

  • Free WiFi
From
S$86

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  • [NON SMOKING] Premium Suite - Guest Room
  • [NON SMOKING] Premium Suite - Guest Room
  • [NON SMOKING] Deluxe Family Twin Room - Bathroom
  • [NON SMOKING] Deluxe King Room - Bathroom
  • [NON SMOKING] Premium Suite - Guest Room
[NON SMOKING] Premium Suite - Guest Room. Image 1 of 62.
1 / 62[NON SMOKING] Premium Suite - Guest Room
71-1 Daikokucho, Kawaramachi-dori, Kyoto, 604-8031, Kyoto, Japan
9.4.Exceptional.
  • customer service during check in was unfriendly & unsatisfactory

    Jan 18, 2020

  • Great clean hotel. Recommended stay in Kyoto! Will come back again if I am in Kyoto!

    Dec 25, 2019

See all 881 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Dining options
Convenient
Safe
  • Free WiFi
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 301 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour front desk
  • Air conditioning

What’s around

  • In Central Kyoto
  • Kawaramachi - 4 min walk
  • Nishiki Market - 6 min walk
  • Kyoto University - 17 min walk
  • Shijo Omiya - 20 min walk
  • Nijō Castle - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • [NON SMOKING] Deluxe Family Twin Room
  • [NON SMOKING] Deluxe Twin Room
  • [NON SMOKING] Deluxe Corner King Room
  • [NON SMOKING] Deluxe Corner Twin Room
  • [NON SMOKING] Superior Twin Room with Sofa bed
  • [NON SMOKING] Superior Twin Room
  • [NON SMOKING] Superior King Room
  • [NON SMOKING] Standard Twin Room
  • [NON SMOKING] Standard Queen Room
  • [NON SMOKING] Deluxe King Room
  • [NON SMOKING] Deluxe Twin Room Plus
  • [NON SMOKING] Premium Suite
  • [NON SMOKING] Japanese Suite
  • [NON SMOKING] Accessible Twin
  • [NON SMOKING] Standard King Room
  • [NON SMOKING] Standard Double Room

What’s around

Landmarks

  • In Central Kyoto
  • Kawaramachi - 4 min walk
  • Nishiki Market - 6 min walk
  • Kyoto University - 17 min walk
  • Shijo Omiya - 20 min walk
  • Nijō Castle - 25 min walk
  • Kiyomizu Temple - 31 min walk
  • Kyoto Tower - 36 min walk
  • Kyoto Imperial Palace - 2.4 mi / 3.9 km
  • Fushimi Inari Shrine - 4.1 mi / 6.6 km
  • Lake Biwa - 7.1 mi / 11.5 km

Getting around

  • Itami Airport (ITM) - 40 min drive
  • Sanjo Station - 4 min walk
  • Kawaramachi Station - 7 min walk
  • Gion-shijo Station - 9 min walk
  • Sanjo Keihan Station - 5 min walk
  • Shiyakusho-mae Station - 5 min walk
  • Higashiyama Station - 12 min walk
map
See on map
71-1 Daikokucho, Kawaramachi-dori, Kyoto, 604-8031, Kyoto, Japan

At a glance

Hotel size

  • This hotel has 301 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas (fines apply)

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIHARU Brasserie - This brasserie specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 1980 for adults and JPY 1650 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

  • CROSS HOTEL
  • CROSS KYOTO
  • CROSS HOTEL KYOTO Hotel
  • CROSS HOTEL KYOTO Kyoto
  • CROSS HOTEL KYOTO Hotel Kyoto

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Cross Hotel Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Cross Hotel Kyoto.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes, KIHARU Brasserie offers Mediterranean cuisine. Nearby restaurants include Il Lago (3-min walk).
  • Recommended spots to visit include Kawaramachi (4-min walk) and Nishiki Market (6-min walk), along with Kyoto University (0.9 mi) and Shijo Omiya (1 mi).
9.4.Exceptional.
  • 10.0.Exceptional

    Hotel provides a humidifier for our room which was a great help in winter. Excellent location, nice rooms .

    3 night trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it. Modern simplistic Japanese deco. Would stay again.

    2 night family trip, Dec 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    New clean property. Room a little small, wish there was onsen to enjoy full Kyoto experience.

    Stan, 5 night family trip, Dec 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    All amenities were in place before we checked in. There was 4 of us and they arranged everything in fours. The room is really spacious with 4 single beds.

    1 night family trip, Dec 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Hotel very neat n nice n clean. Offer free coffee. Nice breakfast. Surrounding shopping and eateries a lot and near

    3 night romance trip, Dec 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, great staffs services clean and great amenities. Love this hotel.

    5 night family trip, Nov 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great stay

    Staff were friendly and helpful, and spoke better English than at some other hotels we've stayed at in Japan. Hotel is modern and spacious, very comfortable.

    Christina, 3 night trip with friends, Nov 5, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Their breakfast is good. Other than that, I would not recommend staying there. It is far from subway. Room configuration is small. No counter staff has difficulty speaking and understanding English.

    3 night family trip, Oct 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Didn’t check in as Typoon ruined plans

    Couldn’t check in to hotel as The Super Typhoon was due to hot the following day so we had to change our travel plans.

    Gareth, 1 night trip with friends, Oct 11, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent location ...minutes walk to restaurants and shopping. Stone’s throw from Chao Chao Gyoza which always have a queue outside! Free flow Lavaza coffee in lobby all day. Slight gripe was house keeping tend to be very slow..on most days by the time they came to do our room it was late afternoon already, just when you’ve just come back from outing you just want to go to your room and freshen up and relax instead of having to wait in lobby while housekeeping is in progress.

    Gordon, 5 night romance trip, Oct 5, 2019

    Verified Hotels.com guest review

See all 881 reviews