Holiday Inn Dumfries, an IHG Hotel

Photo gallery for Holiday Inn Dumfries, an IHG Hotel

Primary image
Room, 1 King Bed, Garden View | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Room amenity
Premium bedding, in-room safe, desk, blackout drapes

Overview of Holiday Inn Dumfries, an IHG Hotel

Holiday Inn Dumfries, an IHG Hotel

3.0 star property
3-star hotel in Dumfries with restaurant and bar/lounge

8.2/10 Very good

408 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • Connecting rooms available
Map
The Crichton, Bankend Road, Dumfries & Galloway, Dumfries, Scotland, DG1 4UQ
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Conference center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Lobby fireplace
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

Getting around

  • Dumfries Station - 9 min drive
  • Annan Station - 22 min drive
  • Lockerbie Station - 33 min drive

About this property

Holiday Inn Dumfries, an IHG Hotel

3-star hotel in the city center
Take advantage of a garden, dry cleaning/laundry services, and a fireplace in the lobby at Holiday Inn Dumfries, an IHG Hotel. The onsite local cuisine brasserie, Brasserie 59, features brunch and light fare. In addition to a bar and a conference center, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Buffet breakfast (surcharge), wedding services, and a TV in the lobby
  • Express check-out, express check-in, and a 24-hour front desk
  • Guest reviews give good marks for the breakfast, helpful staff, and location
Room features
All guestrooms at Holiday Inn Dumfries, an IHG Hotel include perks such as premium bedding and pillow menus, as well as amenities like free WiFi and air conditioning. Guests reviews give good marks for the comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 33-inch LED TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 71 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10 PM
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Meeting room
  • Conference center (538 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Wedding services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Built in 2006
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available

Languages

  • English

Room amenities

Be entertained

  • 33-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Brasserie 59 - This brasserie specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Holiday Inn Dumfries Hotel
Holiday Inn Dumfries
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland

Frequently asked questions

Does Holiday Inn Dumfries, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Dumfries, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Dumfries, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Holiday Inn Dumfries, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Dumfries, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Dumfries, an IHG Hotel?
You can check in from 2 PM - 10 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Holiday Inn Dumfries, an IHG Hotel and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Enjoy amenities like a picnic area and a garden.
Are there restaurants at or near Holiday Inn Dumfries, an IHG Hotel?
Yes, Brasserie 59 offers local cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Molly May's Tea Room (2.2 mi), Tarff's (3 mi), and Solway Gate (3.2 mi).
What's the area around Holiday Inn Dumfries, an IHG Hotel like?
Holiday Inn Dumfries, an IHG Hotel puts you in the heart of Dumfries. Popular attractions include Dumfries Ice Bowl, which is 9 minutes away by car. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very good

8.7/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.3/10

Property conditions & facilities

8.0/10

Eco-friendliness

8/10 Very good

Looking forward to going here again
Apart from a couple of hiccups at the start of our stay (bedroom washbasin sink blocked, hot water off for an entire day) we generally enjoyed being here. We were upgraded to a better room at no cost due to these problems. Breakfasts are generally ok, but at evening the waitering effort is disjointed, the food offered is of mediocre quality, and the overall experience is not worth the price charged. The room we had was really nice, with a view across the grounds to the Crichton Memorial Church. The room was very spacious, the bathroom well-appointed and clean, and the housekeeping staff very friendly and helpful. The Reception staff are helpful and efficient, save for one male member of staff who has a "sense of humour" which needs a bit of getting used to. We would definitely stay here again and are already pencilling-in a date for our next visit. The Hotel is well-placed for exploring Dumfries and Galloway.
10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quiet and nice surroundings
Large comfortable room, good breakfast, some carpets around hotel could do with replacing. Set in the lovely surrounding of the Crichton grounds
Douglas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Great staff awful wifi
Very friendly staff but the WiFi isn’t suitable for business trips. Wouldn’t support video calling or streaming.
Kiemon, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Expensive, but thats Dumfries
Far too expensive for type of hotel but given the shocking choices of hotels in Dumfries its average priced for there. Staff all very friendly and helpful, especially the very charming Nicky on front desk :) Cannot speak for all rooms but 222 has a definite bad smell from the air conditioning system, and there is no need at all for the heating to be full blast in the foyers between lift/stairs and doors to bedroom corridors. Clean and tidy and the cleaners do very well
joe, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Holiday inn Crichton
Lively stay and beautiful location in the middle of the university park. The only downside was food in the evening was an over cooked buffet with no menu choice which meant we had to go out and find food. Apart from that very good
Joanne, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great setting, a drive from town centre, restaurant & bar uninspiring
Stuart, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

janice, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Graham, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Very poor
I booked my mother to stay at this hotel. She arrived to find there was no dinner or breakfast available and no tea or coffee in the room.
Gordon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

We've stayed at this Hotel before and decided to re-book with an evening meal. Disappointingly we were informed at 7:45am that day, the evening meal wasn't available due to chef issues. We've stayed at many other Holiday Inns, including another the week before, but unlike other Holiday inns, we found the room wasn't as clean as we'd expect. Lots of dust about/grimy bed head/very dirty TV remote etc. The reception apologised and offered free drinks at the bar and another room. On inspection, while the alternative room was a bit better, it was similarly quite dusty with dirt spills on the walls etc. Given the recent (an ongoing) pandemic, it wasn't what we'd expect, or previously experienced at this hotel several years ago. It also wasn't anywhere near the cleanliness we'd experienced at three other holiday accommodations over the last 2 weeks. We decided to cancel the accommodation and didn't stay
Martin, 1-night trip
Verified Hotels.com guest review