Unwind in style near top attractions like SEA LIFE Melbourne. Enjoy delicious local cuisine then relax by the fireplace or take a dip in the indoor pool.
Quay West Suites Melbourne, near the National Gallery of Victoria and SEA LIFE Melbourne, offers a luxurious retreat with an indoor pool and sauna. Visit the on-site restaurant for local cuisine or unwind at Jarrah Bar and Terrace with al fresco dining options. With free in-room WiFi, a fireplace in the lobby, multilingual staff by your side.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Lounge area
Bar
Connecting rooms available
Parking available
Laundry facilities
Main amenities (12)
109 apartments
Daily housekeeping
Restaurants and bar/lounge
Indoor pool
Breakfast available
Fitness centre
Sauna
Steam room
Self parking
Hot tub
Terrace
24-hour front desk
Feel at home (6)
Free cots/infant beds
Cookware, dishware and utensils
Connecting/adjoining rooms available
Separate sitting area
Premium TV channels
Terrace
The current price is S$238
S$238
includes taxes & fees
23 Feb - 24 Feb
Room options
Available filters for rooms
Showing 9 of 9 rooms
View all photos for Superior Suite, 1 Bedroom, Balcony, City View
Superior Suite, 1 Bedroom, Balcony, City View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
52 sq m
1 bathroom
City view
Sleeps 3
1 Double Bed
View all photos for Premium Apartment, 2 Bedrooms, Balcony
Premium Apartment, 2 Bedrooms, Balcony
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
90 sq m
1 bathroom
Sleeps 5
2 Double Beds
View all photos for Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)
Superior Suite, 1 Bedroom, Balcony (Floors 4-9, Kitchen)
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
52 sq m
1 bedroom
1 bathroom
Sleeps 3
1 Queen Bed
View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View
Deluxe Apartment, 1 Bedroom, Balcony, River View
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
52 sq m
1 bathroom
River view
Sleeps 3
1 Double Bed
View all photos for Premium Apartment, 3 Bedrooms, Balcony
Premium Apartment, 3 Bedrooms, Balcony
Highlights
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
162 sq m
1 bathroom
Sleeps 7
3 Double Beds
View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
Deluxe Apartment, 2 Bedrooms, Balcony, River View (Floors 10-15, Kitchen)
Highlights
Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
90 sq m
2 bedrooms
2 bathrooms
River view
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)
Superior Apartment, 2 Bedrooms, Balcony, Kitchen (Floors 4-9)
Highlights
Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
90 sq m
2 bedrooms
2 bathrooms
Sleeps 6
1 King Bed and 1 Queen Bed
View all photos for Deluxe Apartment, 1 Bedroom, Balcony (Floors 10-15, Kitchen)
Melbourne Convention and Exhibition Centre - 15 min walk
Crown Casino - 15 min walk
Rod Laver Arena - 18 min walk
Melbourne Cricket Ground - 4 min drive
Getting around
Melbourne, VIC (MEB-Essendon) - 22 min drive
Melbourne Airport (MEL) - 27 min drive
Melbourne, VIC (AVV-Avalon) - 44 min drive
Flinders Street Station - 5 min walk
Spotswood Station - 14 min drive
Southern Cross Station - 22 min walk
Melbourne Central Station - 18 min walk
Parliament Station - 19 min walk
Flagstaff Station - 22 min walk
Restaurants
Waterfront Southgate - 2 min walk
Baguette - 5 min walk
Transport Hotel - 6 min walk
Arbory - 6 min walk
Clocks at Flinders - 4 min walk
About this property
Quay West Suites Melbourne
Quay West Suites Melbourne puts you in a great location, within a short 10-minute walk of Melbourne Arts Centre and Collins Street. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the Hot tub for a relaxing end to the day. An indoor pool and a fitness centre are offered, and apartments get the details right with premium bedding and down duvets. Fellow travellers love the helpful staff.
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Secured covered on-site self-parking (AUD 35 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
On-site parking includes off-street options
Other information
Designated smoking areas
No stag or hen parties
Property amenities
Pool/Spa
Indoor pool
A hot tub
Sauna
Steam room
Internet
Free WiFi
Parking and transport
Secured self parking on site (AUD 35 per day; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking includes off-street options
Family friendly
Free cot/infant bed
Restaurants on site
Jarrah Bar and Terrace
Food and drink
Microwave
Coffee/tea maker
Electric kettle
Toaster
Cookware/dishes/utensils
Dining
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
1 restaurant
1 bar
Snack bar/deli
Bedrooms
Premium bedding
Down duvet
Bed sheets provided
Rollaway/extra beds: AUD 80.0 per night
Bathrooms
Slippers
Eco-friendly toiletries
Bathrobes
Designer toiletries
Towels provided
Hairdryer
Living spaces
Sitting area
Entertainment
40-inch LCD TV with cable service
Pay films
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Deep-pile carpet in room
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Blackout curtains
Safe at front desk
Laptop-compatible safe
In-room massages
Location highlights
On the river
Near a metro station
Near a train station
In the shopping district
In the entertainment district
Things to do
Fitness centre
Bike hire on site
Hiking/biking trails nearby
Bike rentals nearby
Golf nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
109 rooms
26 floors
1 building
At least 10% of profits reinvested in community and sustainability
At least 80% of lighting from LEDs
Special features
Dining
Jarrah Bar and Terrace – This bar specialises in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 per cent
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 31 December to 9 January:
Bar/Lounge
Dining venue
Children & extra beds
Rollaway beds are available for AUD 80.0 per night
Parking
Covered self-parking costs AUD 35 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank
Frequently asked questions
Does Quay West Suites Melbourne offer free cancellation for a full refund?
Yes, Quay West Suites Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quay West Suites Melbourne?
Yes, there's an indoor pool.
Are pets allowed at Quay West Suites Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quay West Suites Melbourne?
Yes. Self-parking costs AUD 35 per day. On-site parking includes off-street options.
What are the check-in and check-out times at Quay West Suites Melbourne?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Quay West Suites Melbourne and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a steam room.
Are there restaurants at or near Quay West Suites Melbourne?
Yes, Jarrah Bar and Terrace offers al fresco dining and local cuisine.
What's the area around Quay West Suites Melbourne like?
Quay West Suites Melbourne is located by the river in Southbank, a short 5-minute walk from Flinders Street Station and 9 minutes' walk from Collins Street.
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Quay West Suites Melbourne Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
19 January 2025
Breakfast and Room Service outstanding
Rooms were clean and comfortable. Breakfast and room service was outstanding.
Brendan
Brendan, 2-night trip
10/10 Exceptional
16 February 2025
Great Stay
Beautiful room upgrade from a 2 bedroom suite to a 3 bedroom suite. Room was spacious and clean.The indoor pool was amazing, perfect temperature. The only suggestion I’d make is updating the pillows on the beds, they were most uncomfortable resulting in a poor nights sleep.
Donna
Donna, 1-night trip
10/10 Exceptional
12 October 2024
Great stay, everyone at reception are welcome excellent and the manager is great
Bikramjit
Bikramjit, 13-night trip
10/10 Exceptional
4 November 2024
This was our second stay, we loved the apartment facilities, the spa was exceptional. All staff members were friendly. over all a great stay.
Julie
Julie, 1-night trip
10/10 Exceptional
21 April 2024
Excellent location and staff are brilliant
Jasen
Jasen, 4-night trip
10/10 Exceptional
9 April 2023
Loved our stay such a great location
Michelle
Michelle, 1-night trip
8/10 Very good
28 October 2023
Wonderful staff on front desk and in the restaurant.
Colette
Colette, 5-night trip
10/10 Exceptional
8 September 2024
Wonderful place to stay! Not only is it so convenient to transport, the CBD and NGV, but also the staff at Quay West are superb. First class service and the breakfast is wonderful. Excellent!
Geoffrey
Geoffrey, 6-night trip
10/10 Exceptional
19 December 2022
Great location,great breakfast,friendly staff
Dennis
Dennis, 3-night trip
10/10 Exceptional
31 August 2023
Enjoyable stay
Tiffany
Tiffany, 1-night trip
10/10 Exceptional
5 October 2023
Excellent stay and customer service!
Raluca
Raluca, 5-night trip
10/10 Exceptional
25 May 2024
Love the property!
Shivani
Shivani, 1-night trip
10/10 Exceptional
29 January 2024
Great location to everything. Such a fun town
Ian
Ian, 5-night trip
10/10 Exceptional
6 October 2023
Absolutely great and close to everything! Thank you for a lovely stay!
Raluca
Raluca, 1-night trip
10/10 Exceptional
17 August 2024
Recommend this property to anyone looking to have a great time in the city. Close to everything you need for a great time away. Everything is in walking distance . The property had everything we needed . Clean , spacious and reception staff were very helpful. Parking is included.Will definitely stay here again 👌
Dimitra
Dimitra, 1-night trip
10/10 Exceptional
13 February 2023
Excellent location, friendly, helpful staff. Nicely appointed room, very comfortable beds.
Gamini
Gamini, 2-night trip
10/10 Exceptional
12 July 2022
Everything was amazing a d i would definitely be staying again in the future.
Stella
Stella, 3-night trip
10/10 Exceptional
23 December 2022
Friendly staff, comfy beds, great upgrade, delicious Buffet breakfast, fabulous pool and excellent location.
Amelia
10/10 Exceptional
25 January 2024
Great apartment in a great location.
A wonderful 5 days in Melbourne we had.
William
William, 5-night trip
8/10 Very good
27 February 2023
Great rooms for families, room service food was average though.
Alissa
Alissa, 2-night trip
10/10 Exceptional
7 July 2023
We always love staying here, the staff are really friendly and helpful, rooms are spacious with comfy beds and we got an upgrade. The pool and spa are great with kids
Paula
Paula, 1-night trip
10/10 Exceptional
14 March 2023
Staff are wonderful and helpful
Clean comfortable place
Nihal
Nihal, 4-night trip
8/10 Very good
9 July 2023
Clean and friendly staff
Geordie
Geordie, 2-night trip
6/10 Good
21 November 2024
The property, or at least the entrance to the lobby, was difficult to find. The windows were not sound proof - there was traffic noise and group/s of people making a a lot of noise during the night.
elouise
elouise, 1-night trip
10/10 Exceptional
26 August 2023
Loved the you could sit out on the balcony and relax whilst taking in the sights of the city