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Best Western Empire Palace Hotel & Spa

4-star hotel with restaurant, near The Egyptian Bazaar

  • Free WiFi
From
S$83

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Garden
  • Garden
  • Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator - Bathroom
  • Family Room, Multiple Beds, Non Smoking - Bathroom
  • Garden
Garden. Image 1 of 80.
1 / 80Garden
Hocapasa Mah. Hudavendigar Cad. 17/19, Istanbul, 34110, Istanbul, Turkey
7.6.Good.
  • Excellent property and very convenient to all Istanbul attractions. The rooms were clean,…

    Aug 16, 2021

  • selim the receptionist is very helpful and friendly , He greets with a smile and make you…

    Aug 6, 2021

See all 42 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey) and We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 40 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Sauna
  • Spa services
  • Airport shuttle

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Istanbul City Center
  • Eminonu Square - 8 min walk
  • The Egyptian Bazaar - 9 min walk
  • Basilica Cistern - 9 min walk
  • Sultanahmet Square - 9 min walk
  • Galata Bridge - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Twin Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking, Refrigerator
  • Family Room, Multiple Beds, Non Smoking

What’s around

Landmarks

  • In Istanbul City Center
  • Eminonu Square - 8 min walk
  • The Egyptian Bazaar - 9 min walk
  • Basilica Cistern - 9 min walk
  • Sultanahmet Square - 9 min walk
  • Galata Bridge - 10 min walk
  • Hagia Sophia - 10 min walk
  • Topkapi Palace - 11 min walk
  • Grand Bazaar - 12 min walk
  • Blue Mosque - 14 min walk
  • Suleymaniye Mosque - 16 min walk

Getting around

  • Istanbul (IST) - 35 min drive
  • Sabiha Gokcen International Airport (SAW) - 33 min drive
  • Istanbul Cankurtaran Station - 14 min walk
  • Istanbul Kumkapi Station - 25 min walk
  • YeniKapi Station - 4 min drive
  • Gulhane Station - 2 min walk
  • Sirkeci Station - 4 min walk
  • Eminonu Station - 8 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
map
See on map
Hocapasa Mah. Hudavendigar Cad. 17/19, Istanbul, 34110, Istanbul, Turkey

At a glance

Hotel size

  • This hotel has 40 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets stay free (dogs and cats only)
  • Restrictions apply*
  • 1 per room (up to 15 lbs)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking
  • Offsite parking nearby (TRY 60 per day)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Spa services on site
  • Sauna

Working away

  • Conference space
  • Conference space size (feet) - 151
  • Conference space size (meters) - 14

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • German
  • Russian
  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress

Things to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include body scrubs and body treatments. The spa is equipped with Turkish bath/hammam.

Dining

Coffee House - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of TRY 500 per room (one-way)
  • Area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for TRY 225.0 per night
  • Babysitting/childcare is available for an extra charge

PetsPay at property

  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

ParkingPay at property

  • Parking is available nearby and costs TRY 60 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey) and We Care Clean (Best Western).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Eurocard. Cash is not accepted.

Also known as

  • Best Western Empire Palace Hotel Special Class
  • Best Western Empire Palace Hotel
  • Best Western Empire Palace Istanbul
  • Best Western Empire Palace
  • Hotel Best Western Empire Palace Hotel & Spa Istanbul
  • Istanbul Best Western Empire Palace Hotel & Spa Hotel
  • Hotel Best Western Empire Palace Hotel & Spa
  • Best Western Empire Palace Hotel & Spa Istanbul
  • Best Western Empire Palace Hotel Special Class
  • Best Western Empire Istanbul
  • Best Empire & Spa Istanbul
  • Best Western Empire Palace Hotel Special Class Istanbul
  • Best Western Empire Palace Hotel & Spa Hotel
  • Best Western Empire Palace Hotel & Spa Istanbul
  • Best Western Empire Palace Hotel & Spa Hotel Istanbul
  • Best Western Empire Palace Special Class
  • Best Western Empire Palace Special Class Istanbul
  • Best Western Empire Palace Hotel Istanbul
  • Best Western Empire Palace Hotel
  • Best Western Empire Palace Istanbul
  • Best Western Empire Palace Hotel Istanbul

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Best Western Empire Palace Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Best Western Empire Palace Hotel & Spa.
  • Yes, cats and dogs stay free, with a limit of 1 per room and maximum weight of 15 lbs per pet. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Coffee House offers garden views. Nearby restaurants include Meşhur Filibe Köftecisi (3-min walk) and Ali Usta Çig Köfte (3-min walk).
  • Yes, an airport shuttle is available. The charge is TRY 500 per room one-way.
  • Best Western Empire Palace Hotel & Spa has a sauna and a Turkish bath, as well as a garden.
7.6.Good.
  • 8.0.Very good

    Very conveniently located. friendly staff. Should remove the TVs in the lobby.

    Sandeep, 5 night family trip, Feb 16, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Noisy Not good breakfast Wait for much time room cleanning

    Tuncay, 4 night family trip, Aug 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good experience for young people not old one.

    It’s good hotel but the biggest problem was that there are no car can come to the hotel so it was difficult to walk with the family to reach the main road.

    Mustafa, 5 night family trip, Aug 7, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very good

    Nice hotel but difficult to have taxi if you are with your family. Breakfast are limited.

    Mustafa, 6 night family trip, Aug 7, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Family visit

    2 night romance trip, Apr 16, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The property is located very close to the historical sites so this really helps if your not a walker. Rooms are a little small and abit out dated. Staff were always helpfull ,breakfast does get boring as it seems its the same menu every day,this really needs updating.

    4 night trip, Mar 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Old city charm, great stay!

    Had a great stay at this centrally located hotel in the old city. The staff here were excellent and helped us with tours and local city tips. A special thanks to Selim and Irfan who made our stay enjoyable. The housekeeping staff were great at responding to any needs we had. Would stay again.

    John, 8 night romance trip, Mar 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice Hotel

    Its very nice hotel very clean very nice staff the only draw back is the very poor breakfast buffet and coffee. Other than that it is very nice hotel nice location and professional staff.

    Hany, 3 night romance trip, Feb 22, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    This hotel is walking distance from key tourist sites (5 minutes to palace and 8 minutes to Hagia Sofia). The breakfast is ok, the bathroom is clean. The walls are a bit thin being able to hear what is going on outside, but after a full day of walking, easy to fall asleep. Oh yeah, the area is nice with a bunch of restaurants and shops on the street.

    2 night trip with friends, Nov 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Die Zimmer sind etwas klein… Vom Frühstück sollte man nicht viel erwarten… Wer als letztes kommt hat Pech wenn nichts mehr da ist… es gibt kein Nachschub… ansonsten ganz ok

    4 night romance trip, Jun 22, 2021

    Verified Expedia guest review

See all 42 reviews