Everything was amazing. The view of the water/city was beautiful from our loft room with Balcony on the 5th floor. The balcony itself is a little hard because you must climb out the very high window/door - probably a 2 foot climb in and out, can be difficult without a step. The AC was nice but we did need a tutorial from the front desk, make sure to ask about it during check in (you check in to hotel at the Bar/Lobby) because you can’t call the front desk to ask bc there is no phone in the room like we are used to in the USA. There is no coffee maker or small fridge/microwave, but there is coffee and a nice bar downstairs. These aren’t complaints bc it’s a very nice place, clean and nice staff, just stating facts about the room. The bed was very comfortable. The train station is a 5 minute walk and it is basically a mall, with shops and food. You will have an abundance of choices! Also, if you opt out of daily maid service, they give you a voucher for complimentary drinks (alcohol or non alcoholic) from thd bar, anything on drink menu up to 25 CHF. It’s a great hotel with everything you need just out the lobby doors.