Novotel Zurich City West

Photo gallery for Novotel Zurich City West

Primary image
Indoor pool
Indoor pool
Indoor pool
Superior Room, 2 Twin Beds | Free minibar, in-room safe, desk, laptop workspace

Overview of Novotel Zurich City West

UNESCO Sustainable Travel Pledge

Novotel Zurich City West

4.0 star property
4-star hotel with indoor pool, near Letzigrund Stadium

8.2/10 Very good

996 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is S$267
Price available on 21/10/2022
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Self parking
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • 6 meeting rooms
  • UNESCO Sustainable Property
For families
  • Children's pool
  • Playground on site
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 11 min drive
  • ETH Zurich - 13 min drive
  • Zoo Zurich - 18 min drive

Getting around

  • Zurich Airport (ZRH) - 17 min drive
  • Zürich Limmatquai Station - 6 min drive
  • Zurich Altstetten Station - 28 min walk
  • Zürich Central Station - 29 min walk
  • Technopark Tram Stop - 2 min walk
  • Schiffbau Tram Stop - 3 min walk
  • Forrlibuckstrasse Tram Stop - 5 min walk

About this property

Novotel Zurich City West

4-star eco-friendly hotel in the heart of Zürich Center
You can look forward to a terrace, a coffee shop/cafe, and a garden at Novotel Zurich City West. Be sure to enjoy a meal at GourmetBar by Novotel, the onsite restaurant. Free in-room WiFi is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • 6 meeting rooms, a front desk safe, and express check-in
  • Coffee/tea in the lobby, smoke-free premises, and outdoor furniture
  • Guest reviews give good marks for the breakfast, pool, and location
Room features
All 144 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like air conditioning and free stocked minibars.
Extra amenities include:
  • Free toiletries and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping


Arabic, English, French, German, Italian, Portuguese, Slovak, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 144 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only)*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Onsite self parking (CHF 25.00 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground

Working away

  • Business center
  • 6 meeting rooms
  • Conference space (4306 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An indoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site


  • Arabic
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Slovak
  • Spanish
  • Turkish

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Free stocked minibar
  • Bathrobes

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


GourmetBar by Novotel - This restaurant serves dinner only.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

  • Deposit: CHF 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 3.75 per person, per night, up to 30 nights

Optional extras

  • Buffet breakfast is offered for an extra charge of CHF 29 per person (approximately)
  • Early check-in can be arranged for an extra charge of CHF 40 (subject to availability)
  • Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 25.00 per pet, per night


  • Self parking costs CHF 25.00 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland) and ALLSAFE (Accor Hotels).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Novotel Hotel Zurich City West
Novotel Zurich City West
Novotel Zurich City West Hotel Zürich
Novotel Zurich City-West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel
Novotel Hotel zürich
zürich Novotel
zürich Novotel
Novotel Hotel zürich
Novotel Zurich City West Hotel
Novotel Zurich City West Zürich
Novotel Zurich City West Hotel Zürich

Frequently asked questions

Does Novotel Zurich City West offer free cancellation for a full refund?
Yes, Novotel Zurich City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Zurich City West?
As of 1 October 2022, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 21 October 2022 start from S$267, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Zurich City West?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Zurich City West?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Novotel Zurich City West?
Yes, dogs are welcome. There's a charge of CHF 25.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Novotel Zurich City West?
Yes. Self parking costs CHF 25.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Zurich City West?
You can check in from 3:00 PM - anytime. There's a charge of CHF 40 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 50 (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Novotel Zurich City West?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (6-min drive) and Grand Casino Baden (17-min drive) are both nearby.
What is there to do at Novotel Zurich City West and nearby?
Novotel Zurich City West has an indoor pool and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Novotel Zurich City West?
Yes, there's an onsite restaurant, GourmetBar by Novotel. Nearby restaurants include Steiner Flughafebeck (4-min walk), Aya Bar (4-min walk), and Brisket (4-min walk).
What's the area around Novotel Zurich City West like?
Novotel Zurich City West is a short 2-minute walk from Technopark Tram Stop and 17 minutes' walk from Letzigrund Stadium. Travelers say this hotel is in a good location.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



6/10 Good

Not good for family of 4
Very small room and not comfortable, small bathroom!!
vikalp, 2-night family trip
Verified guest review

8/10 Very good

Mohammed, 2-night trip
Verified guest review

4/10 Fair

Hotel looks 3 starts. Very basic and extremely small. Bathrooms unlockable. Room are small. Staff are friendly. There is a kids area outdoor which is good
Fatmah, 2-night family trip
Verified guest review

6/10 Good

Terrible checkin
We arrived 2 hours before checkin, they told us to wait half an hour to get our rooms, after half an hour they said another 15 minutes and so on until 1600 (one hour after checkin was suppose to be) . All oyhe gusts . After we got the rooms they offered us free dinner. Dinner was great so is the service in the restaurent
2-night family trip
Verified guest review

10/10 Exceptional

convenient stay and fair prive
Amazing and memorable. Cleanliness , polite staff ( good English communication skills)
Mahendra bahecharbhai, 3-night family trip
Verified guest review

10/10 Exceptional

Lynn, 1-night trip
Verified guest review

10/10 Exceptional

Clean and great for families. Kids loved the pool!
Oliver, 1-night family trip
Verified guest review

10/10 Exceptional

Great location for easy tram links across the city. Modern hotel with clean rooms and great facilities. Staff were friendly and helpful, although a little slow at reception on check-in. Would highly recommend overall.
Lorna Jean, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Convenient hotel
The tram stops just outside the hotel. Tram 4 takes you to the main train station of Zurich in 15 mins. The train from airport to the hotel stops at Hardbruke station which is about 800m away. This hotel is a good choice if you do not want to pay the high prices of the hotels in the city centre. But i want to complain about the policy of not providing water for three persons even though we paid for 3 pax to a room. This is definitely not hospitable and penny pinching! The lady at the check in counter was also not helpful, and rather dismissive. I did not enjoy my interaction with her. She is not suitable as a front office staff.
Woon Chooi, 2-night family trip
Verified guest review

10/10 Exceptional

The hotel is clean and quiet, close to the tram, very convenience to go the city center. Service staffs are very helpful
Bai, 2-night family trip
Verified Expedia guest review