Escape to Waldorf Astoria Cancun, a luxury oceanfront resort where blissful relaxation awaits. Unwind by the firepit or enjoy yoga classes at the 24-hour gym; indulge in rejuvenating spa treatments and savor meals at any of its 3 on-site restaurants.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Connecting rooms available
Bar
Non-smoking
Main amenities (12)
Daily housekeeping
On the beach
3 restaurants and 2 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
24-hour fitness centre
Steam room
Valet parking
Self parking
Pool bar
24-hour room service
Feel at home (6)
Free cots/infant beds
Connecting/adjoining rooms available
Private bathroom
Daily housekeeping
Blackout curtains
Lift
The current price is S$1,159
S$1,159
includes taxes & fees
2 Mar - 3 Mar
Room options
Available filters for rooms
Showing 19 of 19 rooms
View all photos for Room, 2 Queen Beds, Partial Ocean View
Room, 2 Queen Beds, Partial Ocean View
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Partial ocean view
Sleeps 4
2 Queen Beds
View all photos for Presidential Suite, 1 Bedroom
Presidential Suite, 1 Bedroom
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
156 sq m
Sea view
Sleeps 6
1 King Bed
View all photos for Suite, 1 King Bed, Ocean View (Parlor)
Suite, 1 King Bed, Ocean View (Parlor)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
156 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed, Ocean View (Parlor)
Suite, 1 King Bed, Ocean View (Parlor)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
156 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Ocean View
Room, 1 King Bed, Ocean View
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Ocean view
Sleeps 3
1 King Bed
View all photos for 2 Bedroom Ocean Front
2 Bedroom Ocean Front
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
Sea view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Room, 2 Queen Beds, Oceanfront (Swim up)
Room, 2 Queen Beds, Oceanfront (Swim up)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Partial ocean view
Sleeps 4
2 Queen Beds
View all photos for Suite, 1 King Bed, Oceanfront
Suite, 1 King Bed, Oceanfront
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
96 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Suite, 2 Bedrooms, Oceanfront
Suite, 2 Bedrooms, Oceanfront
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
2 bedrooms
Blackout curtains
Private bathroom
Sea view
Sleeps 6
1 King Bed
View all photos for Room, 2 Queen Beds, Ocean View
Room, 2 Queen Beds, Ocean View
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Ocean view
Sleeps 4
2 Queen Beds
View all photos for Suite, Oceanfront (Master Suite, Swim up)
Suite, Oceanfront (Master Suite, Swim up)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
Sea view
Sleeps 6
2 Queen Beds
View all photos for Suite, Oceanfront (Master Suite, Swim up)
Suite, Oceanfront (Master Suite, Swim up)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Blackout curtains
Private bathroom
156 sq m
Partial ocean view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Oceanfront (Swim up)
Room, 1 King Bed, Oceanfront (Swim up)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Partial ocean view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Partial Ocean View
Room, 1 King Bed, Partial Ocean View
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Partial ocean view
Sleeps 3
1 King Bed
View all photos for Suite, 1 King Bed (Amai)
Suite, 1 King Bed (Amai)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
Sleeps 6
1 King Bed
View all photos for Suite, 1 King Bed (Riviera)
Suite, 1 King Bed (Riviera)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
Sleeps 10
1 King Bed
View all photos for Room, 1 King Bed, Accessible (Roll In Shower)
Room, 1 King Bed, Accessible (Roll In Shower)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Sea view
Sleeps 3
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible (Roll In Shower)
Room, 2 Queen Beds, Accessible (Roll In Shower)
Highlights
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Private bathroom
Satellite channels
63 sq m
Sea view
Sleeps 4
2 Queen Beds
View all photos for Suite, 2 Queen Beds, Oceanfront
Carretera Federal 307 Kilometro 333, Cancun, QROO, 77580
What's nearby
Xoximilco - 11 min drive
Moon Palace Golf Club - 13 min drive
Puerto Morelos Beach - 20 min drive
Petempich Bay - 20 min drive
Riviera Cancun Golf Resort - 24 min drive
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive
Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 31.2 miles/50.2 km
Restaurants
Grand Lobby Bar - 14 min drive
Grand Central Buffet - 16 min drive
Agave Mexican Cuisine - 17 min drive
The Grill - 16 min drive
Cusco - 17 min drive
About this property
Waldorf Astoria Cancun
Waldorf Astoria Cancun is a great choice for your beach stay in Cancun. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and manicures and pedicures. Dining choices include 3 restaurants, and the 2 bars/lounges are great places to grab a cold drink. This luxurious resort also features a poolside bar, a 24-hour fitness centre and a steam room. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
173 units
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
On-site self-parking (MXN 20 per night)
On-site valet parking (MXN 28 per night)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Complimentary wireless Internet access (speed of 50+ Mbps)
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 700 to 1400 for adults and MXN 350 to 1400 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 1500 per accommodation, per day, plus a one-off cleaning fee of MXN 1000
Parking
Self-parking costs MXN 20 per night
Valet parking costs MXN 28 per night
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Waldorf Astoria Cancun Resort
Waldorf Astoria Cancun Cancun
Waldorf Astoria Cancun Resort Cancun
Frequently asked questions
Does Waldorf Astoria Cancun offer free cancellation for a full refund?
Yes, Waldorf Astoria Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Waldorf Astoria Cancun?
Yes, there are 2 outdoor pools.
Are pets allowed at Waldorf Astoria Cancun?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of MXN 1500 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Waldorf Astoria Cancun?
Yes. Self-parking costs MXN 20 per night. Valet parking costs MXN 28 per night.
What are the check-in and check-out times at Waldorf Astoria Cancun?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Waldorf Astoria Cancun and nearby?
On-site recreation at Waldorf Astoria Cancun includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Waldorf Astoria Cancun also has 2 bars and private plunge pools, as well as a 24-hour fitness centre.
Are there restaurants at or near Waldorf Astoria Cancun?
Yes, there are 3 on-site restaurants.
Does Waldorf Astoria Cancun have any outdoor private spaces?
Yes, every room features a private plunge pool.
What's the area around Waldorf Astoria Cancun like?
Waldorf Astoria Cancun is located a short 1-minute walk from Arrecife de Puerto Morelos National Park.
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Waldorf Astoria Cancun Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
1 February 2025
Amazing
Nagi
Nagi, 1-night trip
10/10 Exceptional
20 October 2024
The hotel, food and service are impeccable. The only downside is the outsourced service the hotel uses for transportation.
Jose
Jose, 2-night trip
10/10 Exceptional
15 October 2024
The ambience was perfect. The staff were courteous and attentive. The overall experience is awesome!
Emer
Emer, 3-night trip
10/10 Exceptional
8 July 2024
Best hotel ever
Arash
Arash, 2-night trip
10/10 Exceptional
7 October 2024
5 star service and stay as expected. Did not disappoint.
DeeAnn
DeeAnn, 4-night trip
10/10 Exceptional
13 October 2024
Absolutely beautiful part property in a newly developed portion of the beach. It is extremely calm and tranquil and very relaxing. The staff here is amazing and bend over backwards to make you feel comfortable and address you ever need before you even think of it. It is a wonderful place for a relaxing vacation and I hope to come back soon.
Byron
Byron, 2-night trip
10/10 Exceptional
1 June 2024
Beautiful property and great location. I enjoyed how quiet it was and peaceful for the ultimate relaxation get away.
Nicole
Nicole, 5-night trip
10/10 Exceptional
12 July 2024
The staff is amazing, if you’re looking for a place to relax and forget about everything. This is the place. The food is so delicious and everything is made to order fresh.
Cynthia Garcia
Cynthia Garcia, 5-night trip
10/10 Exceptional
16 July 2024
Everything was absolutely wonderful!! Customer service was impeccable. Rooms and hotel were luxurious. Would definitely come back and recommend to others.
Steven
Steven, 4-night trip
10/10 Exceptional
10 August 2024
Top notch all-around. Just be aware that it’s expensive on top of your room rate. Family of 4 will be spending $600/day on food and beverage. However, food was excellent too.
Damon
Damon, 7-night trip
10/10 Exceptional
15 August 2024
I stayed. There was actually amazing. Just keep in mind that it’s farther from many places but it’s a great place to stay if you’re looking for the quiet
Sharon
Sharon, 3-night trip
10/10 Exceptional
9 August 2024
PERFECT!!!!!!!! Jesus is the absolute BEST!!!!!! The Hotel & the rooms are beautiful & clean as well as the pool & the beach. The food is delicious. Could not ask for more.Thanks Waldorf staff for being so accommodating & friendly.
Craig E
Craig E, 4-night trip
10/10 Exceptional
24 April 2024
Beautiful property situated away from the hotel zone. Quiet, peaceful, relaxing and we didn’t have to fight over pool chairs. The staff was excellent and catered to our every need.
Nikki
Nikki, 5-night trip
10/10 Exceptional
21 January 2024
Wonderful vacation. Amazing service and hospitality! Can’t wait to come back!
Jacqueline
Jacqueline, 4-night trip
10/10 Exceptional
2 January 2024
Beautiful hotel with impeccable service
Stephen
Stephen, 3-night trip
10/10 Exceptional
26 August 2023
It is a beautiful building, everyone is so kind, the food is extraordinary , everything was just perfect
Yemy
Yemy, 3-night trip
10/10 Exceptional
11 August 2023
Loved everything about this hotel, bran new and gorgeous. Friendly stuff and food is great at the restaurants, no need to go outside of the resort.
Anna
Anna, 2-night trip
10/10 Exceptional
4 July 2024
What made our trip special were the employees. The service was impeccable, but I feel like we could also have great conversations and learn a little bit about their culture and life, which is great when visiting a different country. Huge shout out to Jesus, who went above and beyond to accommodate all of our requests. He did it with great professionalism and always a smile.
Kyra
Kyra, 8-night trip
10/10 Exceptional
22 August 2023
The property is Beautiful!!! Rooms are spacious and very clean.
Monica
Monica, 3-night trip
10/10 Exceptional
18 November 2022
Beautiful place,clean,accommodate in every way,staff are ready to help and assist you around the clock
Highly recommended
Fruma
Fruma, 3-night trip
10/10 Exceptional
11 September 2023
Overall very good experience and lovely vacation. Had a couple hiccups; however the staff went over and beyond to ensure we were happy and had a great stay. If you are looking for a hotel to relax and getaway from all Cancun party vibe, this is the place to go!
OLIVIA
OLIVIA, 5-night trip
10/10 Exceptional
21 January 2024
You won’t regret!
My trip was amazing. I will be definitely going back with my entire family.
Cory
Cory, 1-night trip
10/10 Exceptional
4 March 2024
The property is beautiful and well appointed. I like that it doesn't feel too big and the pool is very relaxing. The spa and gym amenities are fantastic. The staff is so friendly. The rooms are gorgeous and well laid out. 10/10
Emily
Emily, 2-night trip
10/10 Exceptional
5 June 2023
Place is amazing and so pretty , lots of green very private . The staff are amazing completely love it
Asaad
Asaad, 2-night trip
10/10 Exceptional
25 July 2023
This is thee most amazing, breathtaking, clean, luxurious Hotel‼️ The staff was very friendly and accommodating, we felt very safe and very welcomed at all times!
It’s very calm and relaxing and you won’t need a vacation from your vacation staying here‼️♥️♥️