Ottawa, ON (XDS-Ottawa Train Station) - 18 min drive
Restaurants
McDonald's - 8 min walk
Tim Hortons - 19 min walk
Starbucks - 2 min drive
The Brew Table - 7 min walk
Harvey's - 16 min walk
About this property
Hyatt Place Ottawa West
Hyatt Place Ottawa West puts you within a 15-minute drive of Canadian Tire Centre and Rideau Canal. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Placery, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a 24-hour fitness centre are offered, and in-room conveniences at this eco-friendly hotel include sofa beds and fridges. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
Hotel size
140 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (up to 18 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Working away
24-hour business centre
2 meeting rooms
Computer station
Conference space (1183 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2021
Television in common areas
Communal living room
24-hour fitness centre
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
5 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairwells
Wheelchairs available on site
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Queen sofa bed
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Fridge
High chair
More
Housekeeping (on request)
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
The Placery – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
The Market – This café specialises in American cuisine. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
A damage deposit of CAD 50 will be collected before check-in
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Also known as
Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa
Frequently asked questions
Does Hyatt Place Ottawa West offer free cancellation for a full refund?
Yes, Hyatt Place Ottawa West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Ottawa West?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Hyatt Place Ottawa West?
Yes, pets are welcome, with a maximum weight of 18 kg per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Ottawa West?
Yes, there's free self parking.
What are the check-in and check-out times at Hyatt Place Ottawa West?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Hyatt Place Ottawa West?
No, this hotel doesn't have a casino, but Casino du Lac Leamy (19-min drive) and Rideau Carleton Raceway (24-min drive) are both nearby.
What is there to do at Hyatt Place Ottawa West and nearby?
Hyatt Place Ottawa West has an indoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Place Ottawa West?
Yes, The Placery offers American cuisine.
Hyatt Place Ottawa West Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
17 December 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Larry
Larry, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Patrick
Patrick, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Satisfied
Very clean and staff are friendly.
Alonge
Alonge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
serge
serge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Kim
Kim, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Peggy
Peggy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 December 2024
Orion
Orion, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Loredana
Loredana, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
ChenPey
ChenPey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Best place to stay in Ottawa
Amazing stay and very nice facilities
Arkesh
Arkesh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Great hotel
Stayed with the family of 4 with 2 toddlers. The rooms were clean and spacious.
Pool was nice to swim and get some lengths , but my kids found it cold.
Breakfast area is good, the food is ok. But a standard variety of things to eat.
Close to the 416 & 417. If your watching the sens Games at CTC, you can take the roads instrad and get there in 15-20 mins which was amazing during game days.
The staff were friendly & accommodating, especially with kids.
Overall, my family & I had a great experience with this hotel & would recommend it when in the area.
Tyler
Tyler, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Madalena
Madalena, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Nouvel hôtel bien adapté à toute la famille
Séjour en famille avec chien. Hôtel récent avec plusieurs pensées écologiques. Très propre et confortable sauf les matelas de qualité moindre. Je ne ferais pas dormir un adulte sur le sofa lit. Déjeuner sous forme de buffet avec variété adéquate mais manque de places assises en période de pointe. Bonne localisation près des commodités, épicerie. Restaurant à 2 pas est excellent même en take out. Très belle fin de semaine en famille !
Dominique
Dominique, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Très bel hôtel
Samuel
Samuel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
Nadir
Nadir, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Sabrina
Sabrina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Inam
Inam, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
Hotel room is spacious, plenty of parking spots. Indoor Pool & exercise room are above average. Breakfast area is not very big but they have different areas to dine, it’s just not very convenient; foods are good with slightly change each day.