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Holiday Inn Singapore Orchard City Centre, an IHG Hotel

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Exterior
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Outdoor pool, open 6:00 AM to 11:00 PM, pool loungers
Minibar, in-room safe, desk, laptop workspace

Overview of Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

4.0 star property
4-star hotel with 2 restaurants, near Orchard Road

8.6/10 Fabulous

1,015 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$180
Price available on 29/01/2023
Map
11 Cavenagh Road, Singapore, 229616

Room options

About this area

What's nearby

  • In Orchard
  • Orchard Road - 3 min walk
  • Gardens by the Bay - 44 min walk
  • Bugis Street Shopping District - 9 min drive
  • Singapore Flyer - 10 min drive
  • Singapore Botanic Gardens - 9 min drive
  • Marina Bay Sands Skypark - 12 min drive
  • FORMULA 1: F1 Race Route - Singapore - 12 min drive
  • Raffles Place - 12 min drive
  • Marina Bay Sands Casino - 14 min drive
  • Universal Studios Singapore - 23 min drive

Getting around

  • Singapore (XSP-Seletar) - 24 min drive
  • Changi Airport (SIN) - 30 min drive
  • Senai International Airport (JHB) - 74 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.6 miles/36.4 km
  • JB Sentral - 49 min drive
  • Somerset Station - 7 min walk
  • Dhoby Ghaut Station - 9 min walk
  • Orchard Station - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Ramen Santouka - 2 min walk
  • 49 Seats - 3 min walk
  • Song Fa Bak Kut Teh The Centrepoint - 3 min walk
  • Dal.komm COFFEE - 3 min walk
  • Starbucks - 4 min walk

About this property

Holiday Inn Singapore Orchard City Centre, an IHG Hotel

Placing you within a 15-minute drive of Orchard Road and Marina Bay Sands Casino, Holiday Inn Singapore Orchard City Centre, an IHG Hotel offers an airport shuttle (available 24 hours) for SGD 86 per vehicle. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with hot stone massages, body wraps or facials. An outdoor pool, a bar/lounge and a fitness centre are other highlights at this upmarket hotel. Fellow travellers say great things about the location and spacious guest rooms. Public transportation is only a short walk: Somerset Station is 7 minutes and Dhoby Ghaut Station is 9 minutes.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 324 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference space (11862 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers

Facilities

  • Built in 1985
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Japanese
  • Malay

Room amenities

Be entertained

  • DVD player
  • 37-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Tandoor – This restaurant specialises in Indian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount, which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Buffet breakfast is offered for an extra charge of SGD 32.96 per person (approximately)
  • Airport shuttle service is offered for an extra charge of SGD 86 per vehicle (one-way. Maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for SGD 104.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and Clean Promise (IHG) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Hotel Singapore Orchard City Centre
Holiday Inn Singapore Orchard City Centre
Singapore Orchard City Centre Holiday Inn
Holiday Inn Park View Singapore
Holiday Inn Singapore Orchard City Centre Hotel Singapore
Singapore Holiday Inn
Holiday Inn Singapore Orchard City Centre Hotel

Frequently asked questions

Does Holiday Inn Singapore Orchard City Centre, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Singapore Orchard City Centre, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
As of 27 January 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Singapore Orchard City Centre, an IHG Hotel on 29 January 2023 start from S$180, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
Yes, an airport shuttle is available. The charge is SGD 86 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (14-min drive) are both nearby.
What is there to do at Holiday Inn Singapore Orchard City Centre, an IHG Hotel and nearby?
Holiday Inn Singapore Orchard City Centre, an IHG Hotel has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Holiday Inn Singapore Orchard City Centre, an IHG Hotel?
Yes, there are 2 on-site restaurants, featuring international cuisine. Nearby restaurants include dal.komm COFFEE (3-min walk), Starbucks (4-min walk) and Tapas Club (4-min walk).
Does Holiday Inn Singapore Orchard City Centre, an IHG Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Holiday Inn Singapore Orchard City Centre, an IHG Hotel like?
Holiday Inn Singapore Orchard City Centre, an IHG Hotel is in Orchard, a short 7-minute walk from Somerset Station and 3 minutes' walk from Orchard Road. Travellers love the hotel's prime location.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.7/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Meng, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Amoldeep, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Hotel has seen better days but the staff were kind and helpful.
Chris, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Overall is acceptable
Maintenance of room is considered acceptable, but still needs to improve
Lai Fun Kinnie, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Overall our stay at Holiday Inn Orchard was fine. It could have been fantastic. It's way past time for a renovation/refurbishment (but make sure you close off areas that are being remodelled - the paint fumes around us weren't great). I also understand that when you offer free breakfast to encourage bookings you will get a lot of guests coming at busy periods. There's a way of asking guests not to linger but to bluntly tell people "There's a 40 minute maximum stay for breakfast" is not particularly friendly. We couldn't wait to get away from breakfast because of the cramped and noisy surroundings. One last issue which was resolved was the late servicing of rooms. We were there for four days and it seems the cleaning staff are overburdened. On one day we had returned from a full day away to find that the room had not been serviced - we really only wanted towels. I understand the priority to service vacated rooms, but by not being able to service occupied rooms by 4/5pm is not really good for ongoing guests. This could be a great hotel - excellent location, good staff (although some need subtlety training) and with refurbishment I'd stay here again.
Chris, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, friendly staff, clean rooms. Glad to see property is being renovated as rooms are clean and comfortable, but definitely need an update and refresh
Pamela, 2-night family trip
Verified Expedia guest review

8/10 Very good

Joanne, 1-night trip
Verified Expedia guest review

8/10 Very good

Andri, 3-night trip
Verified Expedia guest review

8/10 Very good

Andrea, 1-night family trip
Verified Hotels.com guest review