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The Westin Yokohama

Photo gallery for The Westin Yokohama

Premium bedding, in-room safe, desk, blackout curtains
Indoor pool
Exterior
Restaurant
Club Room, 1 King Bed, Corner | Premium bedding, in-room safe, desk, blackout curtains

Overview of The Westin Yokohama

The Westin Yokohama

4.0 star property
4-star hotel in Yokohama City Centre with 4 restaurants and spa

9.2/10 Superb

27 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
4-2-8 MINATOMIRAI, NISHI KU, Yokohama, 2200012
Main amenities
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Self parking
  • Coffee shop/cafe
  • 4 meeting rooms
  • Airport shuttle
  • 24-hour front desk
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Yokohama City Centre
  • Tokyo Bay - 36 min walk
  • Anpanman Museum - 3 min drive
  • Landmark Tower - 4 min drive
  • Pacifico Yokohama - 5 min drive
  • Yokohama Cosmo World - 7 min drive
  • Red Brick Warehouse - 8 min drive
  • Yokohama Stadium - 9 min drive
  • Nissan Stadium - 19 min drive
  • Yokohama Arena - 21 min drive
  • Hakkeijima Sea Paradise - 31 min drive

Getting around

  • Tokyo (HND-Haneda) - 28 min drive
  • Sakuragicho Station - 11 min walk
  • Tobe Station - 13 min walk
  • Yokohama Station - 16 min walk
  • Shin-Takashima Station - 7 min walk
  • Minatomirai Station - 7 min walk
  • Takashimacho Station - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • サンマルクカフェ みなとみらいグランドセントラルタワー店 - 3 min walk
  • CLUB THIRTY EIIGHT 38 - 3 min walk
  • タリーズコーヒー 横浜野村ビル店 - 4 min walk
  • FOODIES STAND - 3 min walk
  • FOODIES STAND - 3 min walk
Map

About this property

The Westin Yokohama

The Westin Yokohama offers an airport shuttle (available at scheduled times) for JPY 800 per person one-way. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at one of the 4 restaurants. An indoor pool, a bar/lounge and a sauna are other highlights at this upmarket hotel. The property is only a short walk to public transportation: Shin-Takashima Station is 7 minutes and Minatomirai Station is 7 minutes.

Languages

Chinese (Mandarin), English, French, German, Japanese, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (third-party expert - Global) and COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 373 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 20
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • The listed optional pool fee applies to guests age 12 and older. The pool fee for children age 4-11 is JPY 1100, and there is no fee for children age 3 and under.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

  • Secured on-site self-parking (JPY 3000 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 9:00 AM to 4:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2022
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Transfer shower
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Swedish

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Electric kettle
  • Slippers
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Local maps

Special features

Spa

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 1900 for children
  • Airport shuttle service is offered for an extra charge of JPY 800 per person (one-way)

Parking

  • Secured self-parking costs JPY 3000 per day

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of JPY 2200 per day
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan) and Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • COVID-19 Guidelines (CDC)
  • Ecolab (third-party expert - Global)
  • COVID-19 Guidelines (WHO)

Policies

<p>The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p> <p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

The Westin Yokohama Hotel
The Westin Yokohama YOKOHAMA
The Westin Yokohama Hotel YOKOHAMA

Frequently asked questions

Does The Westin Yokohama offer free cancellation for a full refund?
Yes, The Westin Yokohama does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Westin Yokohama?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Westin Yokohama?
Yes, there's an indoor pool.
Are pets allowed at The Westin Yokohama?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Westin Yokohama?
Yes. Self-parking costs JPY 3000 per day.
Is an airport shuttle service offered by The Westin Yokohama?
Yes, an airport shuttle is available from 9:00 AM to 4:00 PM at scheduled times. The charge is JPY 800 per person one-way.
What are the check-in and check-out times at The Westin Yokohama?
You can check in from 3:00 PM - anytime. Check-out time is noon.
What is there to do at The Westin Yokohama and nearby?
The Westin Yokohama has a spa and an indoor pool, as well as a steam room.
Are there restaurants at or near The Westin Yokohama?
Yes, there are 4 on-site restaurants.
Does The Westin Yokohama have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Westin Yokohama like?
The Westin Yokohama is in Yokohama City Centre, a short 7-minute walk from Shin-Takashima Station and 8 minutes' walk from Landmark Tower.

Reviews

9.2

Superb

9.2/10

Cleanliness

8.8/10

Staff & service

10.0/10

Amenities

8.8/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Super modern high/tech facility w/the most professional service. Clean and neat room, spa, restaurants delicious foods. Probably the most satisfying stay in the world I have experienced in my life wanting to come back and stay again. Highly recommend.
Hiroko, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everything was great.Room was clean and nice.Service was perfect.
Yuka, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Megha, 1-night trip
Verified Expedia guest review

8/10 Very good

WING SZE, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

居心地最高
大変居心地にいいホテルでした。
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MAMI, 1-night trip
Verified Hotels.com guest review

6/10 Good

新しい、サービス微妙。
新しく設備はとても満足です。 しかし部屋の洗面台や蛇口にコーヒーを流した跡が残っていたり、部屋の入口には埃の塊があり驚きました。 チェックインは予定していた時間より、1時間遅れたのですが、それでも部屋の準備ができていないと待たされました。そして別の清掃が終わっている部屋に変えると言われた部屋が汚れていたので、ちょっと納得できません。 誕生日おめでとうございますと気を遣っていただきましたが、部屋に入って少し経った後、謎の形状をしたタオル2つを「どーぞ」と渡されました。結局あのタオルは一体何だったのか、わからないまま帰ってきました。 それでも新しいホテルなので、我慢は出来る、、、かな。
KAORU, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

ホスピタリティが悪い
まず、ホテルエントランスに誰も居なく､駐車場所がよく分からなかった。荷物を運ぶポーターも居ない。 フロアの廊下が臭かった。
Toshihiko, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

masato, 1-night trip
Verified Hotels.com guest review

8/10 Very good

yusuke, 1-night trip
Verified Hotels.com guest review